Avenida Infante Dom Henrique Nº103, 9500-764 Ponta Delgada, Portugal
#28 of 54 hotels in Ponta Delgada
Guests' ChoiceBased on 237 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.5
Value for money
8.7
Free WiFi
9.4
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End of dialog contentReviewed: 25 September 2024
Lynn
United StatesThe breakfast was excellent, the staff were wonderful; they went beyond being friendly and helpful! Much appreciated!! The room was spacious, comfortable and clean. The location was so convenient to everything and we enjoyed walking along the waterfront as well as the views of the city and accessibility to the tours and attractions of this beautiful city! We loved every minute of our stay and especially at Hotel Gaivota - would highly recommend it to anyone!! Thank you!
Stayed in September 2024
Reviewed: 25 September 2024
Margaret
United StatesClose to activities and food
Stayed in September 2024
Reviewed: 23 September 2024
Maria
CanadaHotel parking spaces limited and street parking was metered
Large rooms and bathrooms, beautiful large balconies, very helpful and friendly staff, clean, good breakfast variety, good location to downtown core
Stayed in September 2024
Reviewed: 19 September 2024
Colin
United KingdomModern. Clean with sea view. Most of all , the employees were absolutely fantastic, kind and very very helpful at every interaction. Friendly wave and smiles. Can’t fault them . Highly recommended.
Stayed in September 2024
Reviewed: 28 August 2024
Christine
CanadaExcellent location Beautiful suite
Stayed in August 2024
Reviewed: 26 August 2024
Anderson
PortugalEvery thing was excellent.
The breakfast consists of a range of different foods and options.
Stayed in August 2024
Reviewed: 24 August 2024
Christine
CanadaExcellent location. Amazing staff. Super clean and comfortable
Stayed in August 2024
Reviewed: 24 August 2024
Emanuel
CanadaParking
Breakfast great, location great
Stayed in August 2024
Reviewed: 23 August 2024
Francisco
United Statesstaff very friendly and helpful. The rooms were very clean and kept up to date. Continental breakfast was a plus and great way to start the day!
Stayed in August 2024
Reviewed: 21 August 2024
Monika
United KingdomN/a
Location, close to the shops, restaurants. Amazing staff. The availability of pre-prepared breakfast before the normal hours. The lovely gift for my b'day!
Stayed in August 2024
Reviewed: 13 August 2024
Tracy
CanadaParking was not included and was in public parking but easy to manage with hotel parking cards. Small elevator but manageable.
Location is excellent for walking everywhere and right on water. Rooms are beautiful clean and comfortable and excellent breakfast. Lots of water available and complimentary. Would definitely return.
Stayed in July 2024
Reviewed: 6 August 2024
Maria
United StatesI really don’t have anything I Didnd like
Location is in the center of all a reactions nice view The drift very nice the place very clean the complimentary breakfasts was all you can have on vacations
Stayed in July 2024
Reviewed: 6 August 2024
Jennifer
United StatesWhat a beautiful hotel! We absolutely enjoyed our stay. The staff was very helpful. The room was very clean and comfortable. We loved that it had 2 bedrooms and 2 baths. Great breakfast!
Stayed in August 2024
Reviewed: 29 July 2024
Tania
CanadaElevator is small, stroller did not fit but hotel was friendly enough to keep our stroller in the luggage storage room
Breakfast and location were very good
Stayed in July 2024
Reviewed: 20 July 2024
Dawn
United StatesNo complaints!
The front desk was very helpful and all the workers were very nice. The location was perfect. I liked the breakfast in the morning it had variety and was very good.
Stayed in July 2024
Reviewed: 16 July 2024
Kevin
United StatesI do not have any complaints regarding this property.
The accommodations were great for my family of 5 and very clean. The staff were friendly and attentive. The location was great. The included breakfast was very good.
Stayed in July 2024
Reviewed: 11 July 2024
Nicolle
United StatesA bit expensive for families, but it’s our second time staying here and we love it.
Everything!
Stayed in June 2024
Reviewed: 8 July 2024
Tatiana
United StatesGood location, grocery store underneath the hotel, natural swimming pool very close by
Stayed in July 2024
Reviewed: 4 July 2024
Deanne
United StatesExcellent breakfast, especially the coconut cake and bacon and sausages. Rooms were very spacious, which is so rare in hotels.
Stayed in July 2024
Reviewed: 18 June 2024
William
United StatesThe staff was welcoming and very helpful and the room was clean with a beautiful view of the water. Couldn't have asked for a better experience.
Stayed in June 2024
Reviewed: 11 June 2024
William
United StatesFriendly and very helpful staff. Beautiful large clean suite.
Stayed in June 2024
Reviewed: 4 June 2024
Mary
United StatesStaff was very helpful and friendly. Bed was comfortable. There were plenty of electric outlets for charging equipment.
Stayed in June 2024
Reviewed: 1 June 2024
Constance
United StatesNo option for early access to room except paying for an extra day.
Location, view, staff, cleanliness, breakfast.
Stayed in May 2024
Reviewed: 31 May 2024
Natasha
CanadaThe over-sized pillows were of no functional use and just ended up on the floor, and the garbage in the washroom was flimsy and just fell over when you tried to use it/open it with the foot pedal, became annoying to always stand it back up or have to dispose of garbage elsewhere in the room.
The hotel is well located by the waterfront in Ponta Delgada and easy walking distance to all city attractions. The staff were responsive before and during my stay. My room was adequate for my needs, but I would consider a larger room next visit. The breakfast was limited with both egg options being overcooked, but there are a la carte options that I only noticed the second day to make a fresh omelette, toastie or yogurt, fruit and granola. The coffee was great!!! Overall I enjoyed my stay.
Stayed in May 2024
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