Rua da Calçada nº1, 9940-347 São Roque do Pico, Portugal
#33 of 33 Holiday rentals in São Roque do Pico
Guests' ChoiceBased on 2 hotel reviews
8.3Cleanliness
8.6
Comfort
7.9
Location
9.3
Facilities
7.5
Staff
9.3
Value for money
8.6
Free WiFi
7.5
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Reviewed: 22 May 2024
Jack
United StatesThe main bedroom could use more pillows. The kitchen needs some updating. The property needs more dish towels and some starter items like salt, pepper, bottle of oil, etc. A new kitchen sponge would have been nice. The stovetop can only be lit with a lighter. At least one of the gas knobs doesn't work. The largest issue was a very bad odor coming from the bathroom. Carla did send a couple of guys over to correct the problem, but it ended up not making any difference. We had to keep the bathroom door closed to prevent the smell from permeating through the property. We essentially used the bathroom only as a last resort because the smell was so bad. Carla offered us an unspecified refund, but as of this writing we have not heard back from her. We plan to reach out to Booking.com for a resolution.
We were given 2 different addresses, so it took us over 45 minutes to locate the property once we were in the right town. There were several locals that were extremely helpful to us as we attempted to locate the property. Carla left us a nice gift basket on arrival and was communicating with us so we could confirm the correct address. She also dropped off a tea kettle for us since there wasn't one available when we arrived, which was very kind. The bedroom size was large. We didn't use the living room area, but it had good seating options. The pool and views from the pool were the highlight.
Stayed in May 2024
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