Nothing.

Great welcome from staff. Central location. Very comfortable size rooms and the staff is great — everyone and always.

Stayed in November 2024

Location and service

Stayed in November 2024

One of the rooms was extremely small.

Great location.

Stayed in November 2024

Our room only had a window onto an internal small courtyard so no views.

The property was nicely furnished,clean and all in excellent condition. The staff were friendly and all spoke excellent English. The location is fantastic and is within short walks to lots of the tourist attractions. We wanted to go further afield one day which wasn’t a problem as there are buses and the metro nearby. Breakfast was a lovely buffet, something for everyone. On our last evening we were given a small gift. A lovely touch. Would go there again.

Stayed in November 2024

Great central location with lots of restaurants in walking distance. Wonderful staff. Had a very intimate, bed and breakfast type of vibe as opposed to larger chain hotels. Very charming.

Stayed in October 2024

Nothing bad to say about this hotel.

The staff was amazing. They put a little treat in our room on our first night, they had great recommendations and wanted us to have a great visit. And the room was luxurious. They had free Nespresso pods in the room and free refillable glass bottles with still and sparking water. There was also a mini fridge in the room. The room was large and very very clean. I love this boutique hotel.

Stayed in October 2024

The room was tiny! There was a bad drain smell from the bathroom. Breakfast was nice but expensive.

It is close to everything. The room was clean, bed was very comfortable.

Stayed in October 2024

Some drawers in bedroom would have been useful.

Breakfast was mainly continental with cooked eggs in various forms. There was a variety of pastries, cold meats and cereals etc. and hot drinks and juices. The location of the hotel was perfect - a few mins from metro (so easy connection to airport) twenty min walk to train station (train to Belim or coast). Hotel very close to cathedral and castle with a lift at side of hotel to reduce walk up hills. The thing that impressed us the most were all the staff. Reception were incredibly helpful and knowledgeable. Waiting staff were kind and helpful and hospitality did an amazing job also. We were left cake on first day and hand cream on last night - very thoughtful touches. It is a coffee machine only in the rooms, so if you only drink tea like us take (or buy locally) tea bags and ask for a kettle on arrival and hospitality will provide this. If revisiting Lisbon I would not hesitate to stay here again.

Stayed in October 2024

There is no phone in the room to request service.

Clean, great location

Stayed in October 2024

The staff were friendly and helpful. The room was beautifully presented with so much attention to detail. The bed was very comfortable. Breakfast was fabulous. Great location. Will definitely be back

Stayed in October 2024

Loved everything. There was nothing to not like.

I highly recommend this lovely hotel which offers everything one could wish for - beautifully-finished, spotlessly-clean rooms, stunning front desk team, great service in the intimate bar and restaurant, and a 10/10 location. The attention to detail at the AlmaLusa Alfama is amazing. One word describes this property - GORGEOUS.

Stayed in October 2024

The property has fantastic location, you can walk from there to many attractions. Also we were upgraded to a beautiful suite with amazing views! The staff is very friendly and helpful. They have recommended fabulous restaurants to eat in. I will recommend this lovely boutique hotel to all my friends. My daughter and I had really great time staying here.

Stayed in October 2024

Nothing — perfect.

A++. Staff so welcoming. Room and facility immaculate. Location great.

Stayed in October 2024

The location. Relaxed atmosphere. Clean and very well maintained.

Stayed in October 2024

Nothing comes to mind.

We had breakfast in bed and it was excellent. The hotel staff was polite and respectful. The hotel was clean and the rooms were nice. The location is premium within the walking distance of the older district in Lisbon.

Stayed in October 2024

Nothing

Everything

Stayed in October 2024

The room was pretty tight. There was only room for one person to squeeze around the bed to get o the other side. Bathroom was quite large and luxurious though!

Great location, nearby everything. Staff was courteous, helpful, and highly responsive. Nice vibe, neat and clean. Excellent housekeeping services. Staff left us special treats, sparkling wine. Very thoughtful touch!

Stayed in October 2024

Rooms are micro tiny. Not quite sure how the maids manage to make the bed as you cannot walk around it.

Lovely hotel that seems almost brand new. The staff is very helpful. They even offer mobile phones to guests for use around the city.

Stayed in October 2024

Bartender had a ungracious interaction style.

The hotel is in a great location, about 5 minute walk from Praca Comercio and the cathedral. It's on the edge of a small pedestrian square, so traffic noise is almost non existent. Our room was sort of adequate size, and had all the amenities and the bed was comfy. The bathroom was a good size with all the amenities and the shower was easy to use. We had a “balcony” looking out to the river, but due to Lisbon’s construction rules about balconies it's only about 8inches wide, so you can only just look from inside the room. The staff are extremely friendly and helpful, bringing our bags from across the square and they speak good English. The parking garage (Campo das Ebollas) is only about 3 minutes walk away - not cheap, but convenient and reasonably spacious stalls. Wifi/internet was good, The adjacent pedestrian street is filled with cafes and restaurants.

Stayed in October 2024

I had requested for breakfast and left the order tag hanging on my door. It said to leave it until 3 am but no one came and pick up my order.

Location, clean rooms, comfortable bed, friendly staff, the 24/7 concierge and appreciate the water (still & sparkling) they provided. Also appreciate the thoughtful gifts. Would definitely stay here again.

Stayed in August 2024

Nothing

A very beautiful hotel

Stayed in October 2024

When we arrived we couldn’t find the Hotel and it didn’t have any parking, in spite of having that as a feature in the Booking.com page

Breakfast was great!! Everything was delicious and the staff were very nice and friendly.

Stayed in October 2024

There wasn't anything we didn't like. It was all great.

First, the staff was very friendly and helpful. Second, they assisted with restaurant reservations and taking care of taxis and drivers to and from the airport. Just a wonderful staff!!

Stayed in September 2024

Nothing

Location and personal

Stayed in October 2024