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Reviews of Alfama

BECO CRUZES , 12 ESC, Santa Maria Maior, 1100-239 Lisbon, Portugal

#1805 of 3,568 Holiday rentals in Lisbon

Guests' Choice

Review score

Based on 46 apartment reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.8

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    7.9

  • Value for money

    8.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 17 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 6 nights

    Very narrow steep staircase. Room looks much smaller than in the description. Clean but smelly bathroom. Very narrow shower. Drawers in the cabinet move very hard- alternation would be appreciated. Mirror hanged just over the floor- if you are 165+ cm high it's completely useless.

    It's very clean. Good location in the heart of Alfama. It's a side street so you are quite well isolated from the main streets noise. Kitchen very well equipped, fast wi-fi. Efficient and quite air-condition. Good contact with the owner.

    Stayed in June 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    It was on the ground floor which I hated much prefer the other 2 units. Also there was no washing machine liquid which lowered my rating, if you are advertising a washing machine then expected at least enough to do one wash. It's impossible to buy a small amount of machine liquid.

    Stayed many times in the building like location and apartment.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    Good location
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The shower is small and awkward to manouver to pick up shower gel etc. Perhaps a small caddy drilled to tiles in the corner might help ....... Anyway, we managed, but both slim.

    Great location Clean studio Air conditioning We didn't cook, but the kitchenette looked well equipped. It's a compact, budget studio and good value for money. It's not perfect, but then it's not a 5 star hotel! We enjoyed our stay in room 2 and the area.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Everything would be good if not huge cocroach in bathroom.

    Location of flat is awesome. Restaurants and shops all around. Very close to bus stop, train station and Metro. Really nice place.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Good location, clean and neat to main attractions.
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Taxes added on at end of stay, no card payments, nowhere to leave cases.

    Very good location, clean.

    Stayed in March 2024

  • Reviewed: 17 October 2023

    8.0
    Cute, cozy and very bohemian top apartment in Alfama.
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 1 night

    The taxi would not take us to the door because the streets were too narrow, so we had to lug our suitcases, Then there were about another 30 narrow steps up to the top apartment in the building. The bathroom shower is tiny, maybe 2' x 2', and a big person would not fit there. We were okay, but just a warning.

    The room was very nice, with a vintage flair, and a big window. The bathroom was modernized and clean, and it also had a kitchenette, plus the best surprise was a washer for our clothes. That was gold! We went to a nearby laundry up the street to dry our clothes because the hanger was outside our window and we didn't have time for that. It was also located on a cool street where there is a restaurant and entertainers singing Fado, the traditional Portuguese music. It was easy to walk to all the central tourist areas within 10-15 minutes.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Cosy apartment at perfect location
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 7 nights
    • Submitted via mobile

    A bit noisy when people from the adjoint apartments take a shower

    Perfect location in the heart of Alfama. Small apartment, but very clean and it has everything you need.

    Stayed in October 2023

  • Reviewed: 6 August 2023

    7.0
    Good for a few nights and has everything you need, but a bit small and noisy
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    It was a bit smaller than expected. We were in the room with the blue bathroom & the green/blue details, which is right next to the front door. You can hear quite some noise from the upstairs neighbours from the other 2 appartements.

    The location was really good!

    Stayed in August 2023

  • Reviewed: 24 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 2 nights

    Great location. The apartment , although tiny, has everything you need

    Stayed in May 2023

  • Reviewed: 27 June 2023

    9.0
    Small but completely clean in fabulous location.
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Instructions on where to locate the keys

    Small, Apartment but completely clean and in fabulous location.

    Stayed in June 2023

  • Reviewed: 26 May 2023

    8.0
    In fact, if you're not afraid of cockroaches (or eating them for breakfast) this is a great place!!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights

    The downside was HUGE COCKROACHES, and they CAN FLY in the dark. One fell on the pillows when we were asleep. It was disgusting. Hope we did not bring home any on our clothes. I guess it was the last time we stayed in private apartments in the city centre. It also says in the instructions that a beautiful aloe in a pot serves as a guide. In fact, this aloe seems to be dead and it is better not to be guided by it.

    We stayed up for two nights and three days in a super-tiny room with a shower, WC and kitchen in it. On the bright side, the apartment is equipped with a hair dryer, iron and a kitchen with all kinds of appliences. I would also like to recommend a 24-hour cheap parking lot. It cost us 27,5 euros for three days. There is open parking and parking under the ground. And it's a few minutes walk from the apartments. It's called "Parking Terminal de Cruzeiros de Lisboa" and is under the port terminal building.

    Stayed in May 2023

  • Reviewed: 9 April 2023

    8.0
    great lication, convenient and close to the action
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    it was great

    Superb location in a residential neighbourhood of Alfama. Easy to get to from the train station and not too many steps from their or after a taxi into the pedestrian street.

    Stayed in April 2023

  • Reviewed: 26 March 2023

    8.0
    A cozy place in Alfama with detailed attention to the facilities
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The address on the Booking.com site and the one I got in the email the owner sent me just before my stay were different. I went with the website address, but luckily I copy pasted on Notes the owner’s email for other info it contained. Without internet access, ( I only travel with Wifi ) if I only had the Booking.com address, I could never have found the location. It was really scary. The owner has to fix anything confusing on all the websites she uses. It is really really important for travelers who don’t know the place. Also the lock on the door wouldn’t turn no matter how many times I tried. After more than 30 minutes of trying I asked a man, a total stranger walking on the street, to help me. It also took him a while to turn the key in the key hole. Even after I got the hang of it, every time I tried to get in, it took me a couple of tries. It is a hard lock to open especially when one is new to this lock. With no front desk or anyone to take care of issues on site, it was really scary.

    The apartment I stayed had everything anyone needs or thinks of potentially needing for a longer stay.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    7.0
    Small studio in hillside of Alfama
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    TV not working, sink plug in bathroom missing, shower cubicle too small, steps and more steps, photos of accommodation made it look bigger than it is, patio looks suitable for dining and it isn’t

    Clean room with lots of cooking equipment and comfortable bed

    Stayed in February 2023

  • Reviewed: 12 February 2023

    9.0
    Fantastic stay, would recommend everyone
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nothing except that the extra pillows on the bed gather a lot of dust which isn't that nice if you're both allergic

    Amazing location, everything was clean, quick answers from the host, very thoroughly equipped, we didn't have to buy things like olive oil or salt and pepper.

    Stayed in February 2023

  • Reviewed: 27 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Like the majority of apartments in Lisbon - Alfama, this one is small, the same as the shower. If you are carrying heavy luggage it can be difficult to climb stairs.

    Close to public transport, walk distance to major attractions. Ower reply to the messages quickly. Nice facilities. Real Portuguese experience

    Stayed in January 2023

  • Reviewed: 13 December 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Convenient for Santa Appolonia station and in an interesting area.

    Stayed in November 2022

  • Reviewed: 7 November 2022

    8.0
    Feel the spirit of old Lisbon
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing worth mentioning.

    Great location, in heart of Alfama.

    Stayed in October 2022

  • Reviewed: 17 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    The location is excellent, close to restaurants, bars and within walking distance to many tourists attractions. Yet it was in a very quiet neighborhood. Would definitely recommend it. The only issue was was some confusing over the address.

    Stayed in September 2022

  • Reviewed: 2 April 2022

    8.0
    Stay exeeded expectations: weather fado city
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Exellent location for listening fado

    Stayed in April 2022

  • Reviewed: 16 December 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 11 nights

    The house is not soundproof.

    Good location, nice, quiet neighborhood. The kitchen was well equipped. Very good bed. The high-speed internet was installed while I stayed there. Clean. Lovely hostess

    Stayed in December 2021

  • Reviewed: 5 October 2021

    7.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 6 nights
    • Submitted via mobile

    - On my first day there were some issues concerning cleanness and hygiene in the bathroom. But the host quickly came around to solve the existing problems. - thin walls: you can hear every step your neighbor on the first floor takes and whenever someone enters or leaves the house. But it seems like that's an issue with many accomodations in Lisbon/Portugal.

    + the most comfortable bed I ever slept in - even more comfortable than my own bed at home! + really great location in the center of Alfama, but nevertheless in a quiet neighborhood + in a pedestrian area = no cars + perfectly equipped kitchen (even a waffle iron was there) + key lock with numeric code = you as a guest are very flexible concerning check-in & -out + the host was very attentive, replied quickly to every single message and wants to make sure you really have a nice time at the accomodation! I'd definitely come again.

    Stayed in October 2021

  • Reviewed: 26 July 2021

    9.0
    Great little place in Alfama
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Place was small but cozy, felt super comfortable. Kitchen and bathroom was well stocked with everything you need. Room has AC. Great Location, no cars in street, lots of stairs though. Would definitely book again.

    Stayed in July 2021

  • Reviewed: 8 July 2023

    3.0
    My worst experience with Booking.com and Alfama
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    1. They "play" with the price in BOOKING: in big letters they put 1 price, then in small - extra fees. Tricky and leaves a bad feeling 2. Location: they do not inform about A LOT OF STAIRS TO CLIMB IN THE STREET. THIS IS A TORTURE WITH A BIG LUGGAGE. CARS/TAXIES CANNOT ACCESS THOSE STREETS. 3. Also, the window is to the street. One cannot open normally a window, because it is literally on the pedestrian way. Prepare, the room is not ventilated. 4. The ROOM: it is NANO, with low ceiling, small window and little space. The PICTURES in Booking.com CHEAT. 5. THE BATHROOM HAS FINGUS (I HAVE PICTURES). 6. The pillows are the cheapest ones and of bad quality. 7. CUSTOMER'S SERVICE: this is the worst part of this apartment. First of all, I informed them beforehand about a late evening arrival. Then I couldnt open the box with the keys, also I got mad to climb the luggage with the stairs. The customer service has another country's number (France) and they told me: " IT IS LATE AT NIGHT, WHAT CAN WE DO?" GUYS, FYI: THE HOTEL BUSINESS IS 24/7. I AM NOT GUILTY, MOREOVER I PAY YOU MONEY. IF A TOURIST HAVE PROBLEMS, THIS APARTMENT WILL NEGLET ALL, DON'T EXPECT ANY HELP FROM THEM. OVERALL, I PAID 88 EUROS FOR A VERY DISSAPOINTED STAY AND DISGUISTING CUSTOMER SERVICE. THE OWNERS OF THIS APARTMENT LITERALLY WANT JUST TO EARN MONEY AND DON'T CARE ABOUT THE CLIENTS. PS. Booking.com are also very cunning nowadays, they cut any possibility to contact them and direct to the apartment owners, who neglect all and are stubborn.

    All that could be nice of this apartment was ruined by its weakpoints

    Stayed in July 2023

Showing 1 – 25

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