Rua Das Poças, 9940-330 São Roque do Pico, Portugal
#20 of 33 Holiday rentals in São Roque do Pico
Guests' ChoiceBased on 5 hotel reviews
8.2Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
9.1
Value for money
8.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 5
Reviewed: 14 May 2023
Catherine
CanadaTerrible musty smell! We're thinking we were the first guests of the season but discoverd the front load washer door was shut and it smelled of mold/must! These washers can't be kept shut- as this is what happens! The smell premeated in the kitchen drawers! Even with windows opened; the smell didn't dissipate. We even bought some air freshner, boiled cinnamon and lemons but they didn't help much. Then the w/c smells started.....sewer smells! We know the plumbing on Pico is poor, but this place was either due for a septic pump out or had plumbing problems.... we even ran water in the bidet thinking the "trap" was dry but it didn't help. Many light bulbs burnt out ( not a hugh issue as lots of pot lights) but outside ones too burnt out in different areas. Beds were quite firm and squeaky. There were no basic kitchen supplies such as seasonings.oils, coffee/tea; paper towels, pot holders and only a sponge for washing and 2 towels for drying dishes. No extra garbage bags. I found this unusal. Fry pans were well used, no ice cube trays. Only 1 remote control for a/c had batteries.... not handy to share for bedrooms. Luis brought some but the wrong kind and never returned with correct ones. The shower floor was cement esque and needs some tile/clean bath mat or other material as surface cleanliness hard to judge. Screens were on the door windows but not the main windows=mosquitoes and flies! With some attention to the smells, screens, and some small touches would be a great improvement. An information booklet about general housekeeping/instructions for the property and area ammenties would be helpful.
The unique building was laid out well with a bonus w/c in a seperate room from the main accomodation. Good indoor couches for seating. Great closet areas in bedrooms. Good hot water for shower/dishes. Lots of patio area to sit out if weather was good, and covered area if rainy. A 5 min walk to the ocean to swim at the "piscina" -beautiful outdoor area for swimming in a protective ocean pool with w/c change rooms. A restaurant within walking distance. It is a very quiet residential area; except for church bells and roosters but they were pleasant. Partial views of the ocean from one part of the patio and Mt Pico if yoiu stood in the driveway. good privacy; with grocery shopping and other restaurants a short drive away. We had trouble with the wifi and microwave and Luis was good to help fix/address the problems.
Stayed in May 2023
Reviewed: 18 August 2022
Merril
Franceat the time we where there, a plumber problem in the bathroom... but nothing that could be arranged easily
easy to communicate with the hosts, who where very sympathetic and arranged us a mean of mobility on the island
Stayed in August 2022
Reviewed: 21 September 2021
Matthias
GermanyReally nice house with sea view (and sunrise over the ocean. Large garden with bbq, furniture to sit outside, enough space to park the car, comfortable bed, fully equipped kitchen, washing mashine. House is even better in real than it looks on the pictures. :) Just a 2 min walk to a nice natural swimming pool. Super friendly host. So all was perfect, thanks.
Stayed in September 2021
Reviewed: 23 April 2024
João
PortugalThere are no comments available for this review
Stayed in April 2024
Showing 1 – 5
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content