6000 Rio Mar Blvd, 00745 Rio Grande, Puerto Rico
#10 of 27 hotels in Rio Grande
Guests' ChoiceBased on 588 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
9.0
Staff
9.1
Value for money
7.8
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 7, 2024
Tiffany
United States of AmericaWe ordered room service and it was super salty, it would be nice if they had a coffee shop of some sort.
Access to beach, very welcoming staff, the complimentary champagne and waters
Stayed in May 2024
Reviewed: May 23, 2024
Ruth
United States of AmericaBetter food options at breakfast and attention to healthy displays.
Breakfast was very disappointing. At $35 a day, there a lack of eggs options. Worse, ants were crawling all over the fresh fruit. One gluten- free item.
Stayed in May 2024
Reviewed: May 14, 2024
Jeanette
United States of AmericaPrices
The cleanliness
Stayed in May 2024
Reviewed: May 4, 2024
Elizabeth
United States of AmericaDid not have a single bad experience during our stay. From checkin to checkout it was a great experience.
The breakfast itself was amazing and the staff just made it even better. Extremely friendly & professional staff.
Stayed in April 2024
Reviewed: May 3, 2024
Lia
United States of Americacant believe you need to pay extra for tennis for all you are paying. one of the hot tubs stopped being hot during our stay. in general the restaurants were not that great and over priced and the service was mediocre while expecting us to tip on everything. I'd prefer an all inclusive experience or better price for value
nice resort, beach is pretty, clean
Stayed in April 2024
Reviewed: April 28, 2024
Katie
United States of AmericaBed and pillows need an upgrade as well as keeping room stocked with towels. Was a note to conserve energy hangs towels for multiple use so we hung them but every day they were taken and did not replace just kept replacing small hand towels and face cloths.
Very relaxing lots of different activities each day throughout the day if you wanted to do something on the resort.
Stayed in April 2024
Reviewed: April 24, 2024
Manuel
United States of AmericaAs noted by other reviewers, room was dated/musty. Restaurants were generally just okay except for Iguanas which was outstanding. Taling to concierge was frustrating as they always wanted to get us to tour the timesharing facilities
Great breakfast buffet. Most staff was friendly. Iguanas restaurant. Facilities outside (pool etc.) are great.
Stayed in April 2024
Reviewed: April 20, 2024
Judith
United States of AmericaPricey.
Great service, easy location and rental car was available onsite. Very convenient. Super clean.
Stayed in April 2024
Reviewed: April 15, 2024
Norma
United States of AmericaThe pillows were hard and the room smelled musty. Also the food was very expensive.
The layout was beautiful
Stayed in April 2024
Reviewed: April 13, 2024
Kim
United States of AmericaMaybe I missed it, but it would've been nice to know when we checked in the hotel was cashless except the gift shop and casino.
The breakfast selection was abundant. All of the staff, including the bellman, were super nice and friendly.
Stayed in April 2024
Reviewed: April 10, 2024
Hugh
United States of AmericaLocation and amenities
Stayed in April 2024
Reviewed: April 10, 2024
Jim
United States of AmericaBeds could have been firmer
Breakfast buffet was excellent. Great choice of food
Stayed in April 2024
Reviewed: April 9, 2024
Alona
United States of AmericaBeach is boring, a lot of sand mosquitos after 4 pm (we have many bites on our bodies), because of bugs they take off all loungers after 4 pm :(
The hotel is excellent! Restaurants are fancy and very delicious, especially Palio but very expensive too.
Stayed in April 2024
Reviewed: April 3, 2024
David
United States of AmericaNice stay. I would definitely recommend.
Stayed in March 2024
Reviewed: March 29, 2024
Nidhi
United States of AmericaVery big
Stayed in March 2024
Reviewed: March 18, 2024
Nichole
United States of AmericaFood was expensive. The room service cost over $100 and the room service food was okay.
Breakfast buffet was amazing, food was delicious with a wide variety of choices!
Stayed in March 2024
Reviewed: March 17, 2024
Alicia
United States of AmericaEveryone was so nice and Helpful
Stayed in March 2024
Reviewed: March 3, 2024
Christopher
United States of AmericaThe service was slow, especially in the lounge.
Good was good but a little limited in variety but good all around
Stayed in March 2024
Reviewed: February 21, 2024
Ann
United States of AmericaI thought it was overpriced for this level of property.
The facilities were lovely with views of the beach and rain forest.
Stayed in January 2024
Reviewed: February 18, 2024
Louis
United States of AmericaIt was amazing and I liked the amount of options. In addition to the traditional items they offered many local dishes which allowed us to experience some of the PR culture.
Stayed in February 2024
Reviewed: February 15, 2024
Peter
United States of Americai liked everything wonderful resort great beach food views
Stayed in December 2023
Reviewed: February 10, 2024
Pompiliu-sorin
RomaniaThe lake of cleanliness, everything in the accommodation area was very old. The carpet on the hallway was very dirty and the coffee machine too. The room has a musty smell. The skirting everywhere inside seen damaged .
The golf course was nice
Stayed in February 2024
Reviewed: January 23, 2024
Crivero
United States of AmericaThe hotel room was very comfortable with a nice view of the pool and beach. The hotel itself had a few restaurants to choose from which is nice when you do not want to leave the property. The grounds, pools, beach and all the outdoor activities offered were great. I really enjoyed our stay.
Stayed in January 2024
Reviewed: January 22, 2024
Richard
United States of AmericaIt's a bit expensive
Stayed in January 2024
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