#4 calle Rosa, Isla Verde Carolina, 00979 San Juan, Puerto Rico
#16 of 84 hotels in San Juan
Guests' ChoiceBased on 426 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 19 June 2024
Richard
United StatesNice hotel close to everything and short ride from airport. Everyone was friendly, our short one night stay was fine. Plenty of restaurants and things to do within walking distance.
Stayed in June 2024
Reviewed: 17 June 2024
Danielle
United StatesNothing
Not over crowded small and very comfortable.
Stayed in June 2024
Reviewed: 12 June 2024
Betsaida
United StatesThe website stated shuttle service runs 8am-5pm when in fact there is no shuttle service. It also mentions a jacuzzi which I was told is nonexistent. The reason we booked here was the location, price, shuttle service to airport & jacuzzi access.
For the few hours we utilized the facility it was great! I love that it wasn’t a big chain business and the building was quaint.
Stayed in June 2024
Reviewed: 12 June 2024
Brittney
United Statesa little more security would be nice
very nice people. very accommodating and around all the local restaurants
Stayed in June 2024
Reviewed: 7 June 2024
Nilda
United StatesFriendly staff, good location and clean rooms
Stayed in June 2024
Reviewed: 4 June 2024
Jerry
United StatesWas clean and in a very convenient location
Stayed in June 2024
Reviewed: 28 May 2024
Alletto
United StatesNothing
It’s a home setting
Stayed in May 2024
Reviewed: 24 May 2024
Jessica
United StatesThe tv was not working
Friendly inviting peaceful
Stayed in May 2024
Reviewed: 23 May 2024
Nicky
United StatesParking it’s to lilttle
Everithimg
Stayed in May 2024
Reviewed: 23 May 2024
Lucy
United StatesClean and friendly
Stayed in May 2024
Reviewed: 21 May 2024
Serrano
United StatesThey didn’t have toothpaste in the room and sometimes room services didn’t clean the rooms while I was away. But it was only one night they missed
Clean really friendly staff! Loved the pool that they have there
Stayed in May 2024
Reviewed: 14 May 2024
Peggy
United Statesit took too long to check in
what breakfast?
Stayed in May 2024
Reviewed: 14 May 2024
Osvaldo
United StatesNo breakfast
Stayed in May 2024
Reviewed: 26 April 2024
Karen
United StatesEverything was perfect.
the patio area was amazing! Pool area was also very nice. Very pleasing and relaxing atmosphere with plenty of comfortable seating. Rooms were clean and comfortable. Location was excellent. Nice neighborhood with plenty of good restaurants (Piu Bella has great food at good prices, lots of food and drink choices) and shopping needs within walking distance. Beautiful beach was about a 5–10-minute walk. Never had a problem with finding a place to park. Always felt safe.
Stayed in April 2024
Reviewed: 22 April 2024
Aresryu
United StatesSome guests were not respectful of poolside and left towels and trash after drinking.
Close to the beach, restaurants, and downtown. Easy to access transportation options including Uber, Bus, and cabs. The staff was very polite and informative. Community share box.
Stayed in April 2024
Reviewed: 3 March 2024
Eula
United StatesNothing excellent
It was very nice and comfortable
Stayed in February 2024
Reviewed: 3 March 2024
Christine
United StatesThe door of our room and the rooms next door were very loud when opening/closing.
Convenient location. Kind and helpful staff.
Stayed in March 2024
Reviewed: 1 March 2024
Erin
United StatesBeds were a little hard other than that slept great.
Our room location was great! Walked right out to the pool. Service was great when we needed something! Clean and comfortable.
Stayed in February 2024
Reviewed: 28 February 2024
Hector
United StatesPrices
Pool
Stayed in February 2024
Reviewed: 23 February 2024
Carol
United StatesFairly close to beaches, close to lots of restaurants, car rental at the hotel, very helpful and kind employees.
Stayed in January 2024
Reviewed: 21 February 2024
Logan
United StatesAirport.. very loud
Clean , staff were Excellent and accommodating…
Stayed in February 2024
Reviewed: 20 February 2024
Brent
United StatesGreat location. Staff was always available, accommodating and friendly. Common spaces were always clean and well maintained.
Stayed in February 2024
Reviewed: 15 February 2024
Lisa
United StatesThe towels and sheets were rough.
The pool was fabulous.
Stayed in February 2024
Reviewed: 12 February 2024
Susan
United StatesOnly complaint is the towels were thin and rough.
Good bed, remodeled bathroom, nice pool and communal areas (great for rainy days). Great location. Nice staff. The snack and beverage shop is very convenient and appreciated as is the free morning coffee.
Stayed in February 2024
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