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Reviews of Casa Santurce 2 stars

1050 Calle Mariana, Santurce, 00907 San Juan, Puerto Rico

#89 of 91 hotels in San Juan

Guests' Choice

Review score

Based on 368 hostel reviews

6.0

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.1

  • Location

    7.8

  • Facilities

    6.1

  • Staff

    7.7

  • Value for money

    6.8

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 8 November 2024

    5.0
    OK
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night

    It was not that bad , but just needed more cleaning though

    It was near a beach

    Stayed in October 2024

  • Reviewed: 8 October 2024

    6.0
    Visit to San Juan, Puerto Rico
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    1)-The room is on the ground floor and some staff come in and out to take a bath/shower in bathroom after midnight. 2)-The kitchen is on the 2nd floor and there so many kitties that makes the place stinky plus it's also used for smoking area which doesn't help the quality of air..

    Location to public transportation

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    Overall, my stay there was nice! The staff was very friendly and helpful the entire time.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    There were some bugs in the room, but I kind of expected it. Mosquitoes and some small termites. The set up of the hostel is everything is outside except for the bedrooms, so I understand it’s not the easiest to maintain.

    Location was great! Not in the nicest area of San Juan, but I never felt unsafe while being there! The staff were very helpful and kind. The AC also worked very well. 15 minute walk to the beach, a few restaurants and food trucks a 5-10 minute walk away, and a Walmart about a 10 minute walk awa!

    Stayed in September 2024

  • Reviewed: 26 August 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night

    The kitchen was very dirty and there were so many cats around, more than 10. There was no mention of this in Booking.com. For anybody allergic to cats they should not stay there. It was raining heavily the night I checked in and the floor my room was very wet but one of the staff came with many towels to mop it up. When I went out to get some food from the nearby restaurant I was warned by many people locals that the area is not very safe at night. the check in desk is not open early in the morning, at least it was not open when I left around 7:30am.

    I wanted a place to sleep overnight to catch my flight early the following day and it satisfied that and the price was very good. The staff was friendly and helpful. The bus top for a bus that goes directly to the airport is few minutes walking distance from the place. There are also some nice restaurants very close by.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 5 nights

    For the price I payed for a single room I could have stayed in a much fancier hostel. The stuff is not super welcoming, rooms are kind of humid and noisy and there are bugs everywhere - including cockroaches that I found in my bed! I moved somewhere else after two nights because it was too much.

    The best of the hostel is that it is near to Escambrón, which I absolutely loved

    Stayed in August 2024

  • Reviewed: 19 July 2024

    7.0
    Good
    • Business trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was clean and the AC worked.

    Stayed in July 2024

  • Reviewed: 27 June 2024

    7.0
    Good location, decent price, nice rooms, but not the most social hostel. Overall worth it !
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms are outside of the shared dorm, and the kitchen is tiny. Keep in mind they charge you at the hostel/ the card for booking is not the card they necessarily take. $35us deposit as well.

    The rooftop is excellent. The AC also blasts in the rooms and it is not as packed as some of the other hostels in the area. They also give you water bottles which I really liked. 24 hour rooftop.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    7.0
    Convenient location
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It was not very clean, specially the kitchen

    The location was good and the room had AC

    Stayed in May 2024

  • Reviewed: 1 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights

    l Location

    Location was good. Rest all just manageable.

    Stayed in May 2024

  • Reviewed: 14 April 2024

    5.0
    Bad
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It’s dirty

    Location

    Stayed in April 2024

  • Reviewed: 20 February 2024

    5.0
    Cheap one night stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    The room equipment looks a bit old and the AC on our room was too loud. The bathroom was very small.

    The accommodation looks as described. It is good for one night stay, located near from La Placita de Santurce. If you enjoy walking like we do, you can go to Viejo San Juan by feet - approximately 1-hour walk. The staff was very friendly and helpful. The price is good and it corresponds with the quality.

    Stayed in January 2024

  • Reviewed: 11 February 2024

    5.0
    Basic accommodation close to airport.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    The neighbourhood was very noisy until after 2 am which made sleep difficult. No TV. Small room with adjacent bathroom.

    Easy check-in. Patio on 2nd floor was pleasant but not suitable for dining. Location was near good restaurants. Safe area.

    Stayed in February 2024

  • Reviewed: 7 January 2024

    6.0
    Cool place with a Nice bar with pooltable atacked
    • Leisure trip
    • Couple
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 8 nights
    • Submitted via mobile

    Some of the guests distroyed some of our things and took our food that we had named with a marker from our doorm. We told the staf but nothing realy happend..

    Nice rooftop, very Nice area and walking distanse to a lot of museums, downtown and beaches. The staff was the best!

    Stayed in January 2024

  • Reviewed: 5 January 2024

    5.0
    Acceptable to wait for early flight
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Not quiet. Room was adjacent to common area and people were carrying on loudly. Roaches. On the edge of sketchy neighborhood.

    Easy check in. 15 min walk to beach. Hot water in shower. A/C was cold.

    Stayed in January 2024

  • Reviewed: 18 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    My room was dirty upon checkin with hair and clipped nails on the floor yet I was rushed out of the room so it could be cleaned before my checkout time and the lady was not friendly.

    I was greeted in a friendly manner and some of the staff was friendly.

    Stayed in October 2023

  • Reviewed: 18 December 2023

    6.0
    Not good not bad avarage
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    They don’t clean the bathroom.Every day. I wanted to boil water to make tea. They gave me a pan. There is no even a kettle.

    Location ok. Bus stop is very close.

    Stayed in December 2023

  • Reviewed: 25 November 2023

    7.0
    just what I needed
    • Business trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 1 night

    kitchen was not illuminated early in the morning, I had an early flight at 4 am and was not able to do anything

    location, ambience

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Great stop for someone who want to save some money
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The bed felt like it was falling apart, would have been better to just have the mattress on the floor.

    The staff was friendly, since it’s a hostel there is a kitchen with all supplies that’s needed and you have your own room which is great. The area felt safe even thought it looks a little ruff. And you got towels to use 👍🏻

    Stayed in November 2023

  • Reviewed: 12 October 2023

    5.0
    For the orice you can do better
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The place needs to be cleaned better ..the kitchen is not useful outdoor dirty pots and pans are not useless. Bot good for handicap person. No security after 10pm ..Area is safe .

    Location

    Stayed in September 2023

  • Reviewed: 14 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Dormitory Room
    • Stayed 11 nights
    • Submitted via mobile

    The staff shouldn’t be working in a hostel. Very rude and don’t care about their guests. Not friendly at all!

    Very social, and great location. Great for its value

    Stayed in August 2023

  • Reviewed: 5 July 2023

    7.0
    Alright
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    There were cockroaches. Rat droppings were found. Lockers need updating. Some were bent, out of shape. They need to fumigate, invest in some good shelves and lockers, maybe close the kitchen so cats dont come.

    Location is nice! Food trucks nearby. Close enough to old town. Met some really nice ppl there. Big bathroom attached to room. Female dorm!

    Stayed in July 2023

  • Reviewed: 4 July 2023

    5.0
    It’s not well kept.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There were cockroaches! Each day found one dead. And they weren’t cleaned out either during the day. Apparently there were mice. I did see rat droppings in the room. They need to get a fumigator. The lockers need to be updated. They are bent out of shape. The kitchen is open so cats there whenever u try to eat food. There needs to be more space to store food since food can’t be stored in rooms due to mice issue and cockroaches. Maybe close the kitchen and build shelves to store peoples food. There weren’t any sockets near each bed. Need more sockets that work. There was gum stuck under the too bunk where i slept!

    The location was not too far from old town. Had a food truck lot with multiple food trucks within walking distance. Ppl were nice. Private bathroom attached to room was a plus. Having a female dorm was nice. Lockers in room.

    Stayed in July 2023

  • Reviewed: 11 May 2023

    6.0
    not too bad
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    rooms need to be deep cleaned and also common area like the kitchen but mostly the room for health purposes. old structures so need maintenance

    nice view from the rooftop, good location near by old San Juan, la placita and beach. easy to get around with Uber and very cheap car ride

    Stayed in May 2023

  • Reviewed: 29 April 2023

    5.0
    Perfect for backpackers and for meeting locals and visitors.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The wifi signal didn't reach higher levels. The sheets were washed in a strong fragrance detergent. Most places don't use fragrance because of skin sensitivities. It was a bit dirty in the room and bathroom. Pillow case had dirt on it. Not a lot of parking but was expected for the city.

    Location was nearby many shops and food. They have nice staff. Very laid back, good manners, good vibes and offered to help if you want things to do in the area.

    Stayed in April 2023

Showing 1 – 25

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