Nothing I would stay again and again.

This property is absolutely stunning. It is spotless at all times. One morning we went down for breakfast and our room was cleaned in the 20min we were gone. AC is fantastic and it smells so good in the entire hotel. It is very private with only 12 rooms total. For the first 2 days we didn’t see another person that was staying there, only the staff. The location is right on one of the colorful streets. You are really immersed in Old San Juan. We walked everywhere from the hotel. One of the best parts is the convenience store only a few doors down. They had everything you could need in that store. It is very secure. You have to card through 3 doors to get into your room, but it is very simple with the card readers. The bathrooms are beautiful. We stayed in a balcony room and it felt like a castle. The ceilings were so high and the old wooden doors are like out of a movie. The breakfast is guests only and so luxury. You walk straight down stairs and are greeted with a private breakfast restaurant on sight. The coffee and food was so good. The hot tub on the roof is great after walking all day and the signup is super simple in the lobby to make sure you are up there alone. Every time we were on the rooftop we were alone. This hotel absolutely blew us away in every aspect. It is a luxury and an experience to stay here.

Stayed in June 2024

The only thing was that my pillow was very firm and while I know the staff would have switched it out for a softer pillow, I did not want to bother them with it and just slept without a pillow, which was totally fine for me.

Beautiful Spanish colonial style building in the heart of Old San Juan. Quiet location, very clean, amazing a la carte breakfast and very sweet hosts who welcome you with a mimosa and take the time to explain everything about their property. They also have great recommendations for restaurants.

Stayed in June 2024

Our room was slightly colder than we wanted and I didn't realize we could adjust it until towards the end of our stay. My pillow was too firm but I switched with the softer one was which was just right.

We loved the choices for the breakfast. Jeffery and Teresa were most helpful and kind. It was very hot but the free water bottles each day helped.

Stayed in June 2024

Beautifully maintained colonial building with towering ceilings and a lot of original charm. Super clean with a very comfortable bed and AC for those steamy summer nights. The roof terrace is very pleasant and affords some nice views. Location is excellent for those who wish to base themselves in Old San Juan. Reception can guide you to a nearby carpark (5 mins walk) which offers a 60% discount for those with a room booking confirmation. Anyone visiting Puerto Rico who wants to explore more than just the capital, really needs to rent a car. Driving in and around town and the country on the whole is simple and safe. The rooms with a balcony were perfectly fine as far as noise goes, although I'm not bothered by a little street noise and enjoy the advantage of watching the world go by. The staff were very friendly and helpful and will tend to your needs as and when requested. Was greeted with a smile and complimentary drink. Facilities in the rooms are as listed and are standard for a hotel. The bathrooms are very clean and have great showers. Breakfast was included and was a decent meal with a decent coffee by Puerto Rican standards. Would recommend this place for those looking to treat themselves after a week or two of traversing the island. Within a few blocks walk are plenty of restaurants and bars to chose from as well, or venture east to Santurce if you're keen to explore the capitals vibrant local nightlife.

Stayed in May 2024

Great host with good advice and always here to help. Charming building, very central.

Stayed in May 2024

Pillows were firm but the staff changed them for us as soon as we asked.

The staff were wonderful, attentive, friendly and helpful with recommendations. The breakfast was exceptional

Stayed in March 2024

Room on first floor was comfortable but on the small side and darkish, no natural light but that was clearly stated in the hotel information. Next time I would love to book one of the rooms on the second floor with the trade off being the staircases to get there.

Staff was very helpful. Breakfast was quite delicious. Rooftop and jacuzzi nice bonus in the middle of Old San Juan. Room was surprisingly quiet for being located next to the street. It was nice to be able to leave our luggage since we weren't leaving OSJ until late afternoon. Definitely a place we would book again.

Stayed in February 2024

Beautiful building and fantastic central location

Stayed in February 2024

Lovely, small hotel in an excellent location. Comfortable beds, rooms are small, but we expected that. Big bathrooms, loved the jacuzzi, and the breakfasts were delicious! Very warm and gracious hosts. We loved it.

Stayed in February 2024

Breakfast was great and the staff could not have been nicer!

Stayed in January 2024

Breakfast was outstanding. Perfect service. Freddie was so helpful and personable. Bed was very comfortable.

Stayed in January 2024

loved the room but would have preferred a room that did not back up to the entrance. We did hear the noise from quests entering and leaving the hotel.

everything was wonderful! I loved the hot tub and the views from the rooftop. That was our favorite time at the hotel.

Stayed in December 2023

We like everything!

It is a very nice and well keep antique climatized house at the old San Juan and that’s what we were looking for. Good location! Close to everything!

Stayed in December 2023

Nothing.

Great location in Old San Juan. Easy Walk to everything in Old San Juan. The customer service was exceptional. They were very friendly and helpful with recommendations. The hotel was beautiful restored including original historic features and very clean, with great security to keep us safe. The breakfast options were very good, and the coffee was some of the best I have had. It was a Puerto Rican coffee much like we enjoyed throughout the island during our stay. The staff takes pride in the hotel, their customer service and Puerto Rico. We loved Puerto Rico and all of the people we encountered. Such a beautiful place.

Stayed in January 2024

This location was incredible. Served cold bottle water in the room fridge and incredibly spacious. Roof top Jacuzzi had the best view of the fort at night. Breakfast was included and absolutely delicious.

Stayed in December 2023

The normal rooms do not have windows that open to the exterior of the building. Although this helps to make the rooms very quiet, there is no natural circulation of air. Air conditioning is standard though. If you hand wash some underwear and socks or get wet on one of our tours, your items will take several days to dry. We would have appreciated a little more water pressure in the showers. We realize that this is done on purpose to save water, but just a little bit more pressure would be highly appreciated.

Excellent location. A la carte breakfast included. Rooftop terrace and jacuzzi add to the top amenities of this boutique hotel. The staff were extremely helpful. Rooms and beds are comfy.

Stayed in December 2023

Our room (12) could use a bit more lighting but it was cozy and larger rooms are available.

The family staff running the Inn made our stay extra special. The location to walk about Old San Juan was perfect. Roof deck is awesome. Breakfast great.

Stayed in December 2023

Great location, wonderful staff, exceptionally clean.

Stayed in November 2023

The bathroom fan is way too loud, specially when this hotel is so quite bit everything else was excellent

I love the location and the services all the people that work there are very kind and we feel at home

Stayed in November 2023

We had a great time at 352 guest house! Such a beautiful hotel and the staff was attentive and helpful. Fantastic location in old San Juan close to every site. Will definitely come back!

Stayed in November 2023

Nothing. Everything was great.

Tucked away in Viejo San Juan, this place is an absolute gem! If you're into the charm of historical architecture mixed with cozy, stylish comforts, this boutique hotel will have your heart. The house where the hotel operates was renovated following the guidelines of the Institute of Culture of Puerto Rico. But even more beautiful than the place itself, was the warm-hearted family who runs it. Location is excellent to stroll in and explore Old San Juan but also at a few minutes car ride from modern restaurants, beaches and other attractions. Very clean, quiet to sleep, great breakfast options.

Stayed in November 2023

Everything was great

Quiet, clean and comfortable boutique hotel. Staff super friendly, great A la carte breakfast included.

Stayed in November 2023

Stairs, no elevator

Breakfast included

Stayed in October 2023

Nothing

Very nice place and wonderful staff.

Stayed in October 2023