Sereno fenn'a 12, Old Town, 31-143 Kraków, Poland
#2535 of 3,262 Holiday rentals in Kraków
Guests' ChoiceBased on 372 apartment reviews
7.5Cleanliness
8.0
Comfort
7.8
Location
9.0
Facilities
7.5
Staff
8.5
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 24 September 2024
Dominika
Polandinstructions about everything
Stayed in September 2024
Reviewed: 13 September 2024
Popova
PolandI would like to see real flowers. And some more clean floors and walls
Stayed in September 2024
Reviewed: 9 September 2024
Hannah
IrelandStairs can take it out of you after a long day of walking and sightseeing
It was a great location. Close to the hustle and bustle but also far enough away to get a good night sleep. Close to transport services
Stayed in September 2024
Reviewed: 1 September 2024
Doris
United StatesAs others have mentioned, keys need to be picked up at different location. WiFi didn’t work at the apartment on first day. On second day there was no hot water.
Short walk to old town. No air condition, but fan is powerful and keeps place cool at night.
Stayed in August 2024
Reviewed: 31 August 2024
Martin
GermanyIt was not really clean. There was a lot of dust in the room and bathroom. Even the wardrobe was full of dust inside. The kettle should also be cleaned more often. There are currently construction works at the music school on the other street side. So you will wake up already 6-7am and the constructions are all the day. Other guests were really loud at night, so we couldn’t really sleep.
The property is close to the city center.
Stayed in August 2024
Reviewed: 30 August 2024
Oleksandra
UkraineIt’s quite unfortunate to go to another location to get a key from your room, especially when you are tired after long road with heavy bags
Good choice to spend a night before a flight, location is comfortable, close to the railway station and historical center
Stayed in August 2024
Reviewed: 17 August 2024
Olena
PolandReally noisy floor. To get the room keys you need to go to another hotel (approximate 8-10 min from your hotel), it’s not nice when you have heavy luggage.
Clean room and bathroom. Center of the city.
Stayed in August 2024
Reviewed: 29 July 2024
Safa
PolandThe cleanliness wasn't the best. The trash was left there and the kettle was not clean inside at all and there was no shampoo or anything for showering or cleaning the dishes
The location and the price plus the bed was comfortable
Stayed in July 2024
Reviewed: 22 July 2024
Miktia
BelarusShampoo
Kitchen
Stayed in July 2024
Reviewed: 15 July 2024
Olena
Ukraine-
It was clean, close to the railway station and city center. Perfect for 1-2 nights
Stayed in June 2024
Reviewed: 10 July 2024
Niraj
SwedenThe fact that I had to collect the keys from a different place (not so close to the actual apartment) was not okay. Also. the apartment was on 4th floor with no elevator and no lights on the stairs. I mean come on. Cleanliness was not maintained.
The receptionist was super helpful. They also extended my late check in time due to flight delays. The city felt super safe, compared to other EU countries. So even late night walk was not a concern.
Stayed in July 2024
Reviewed: 6 July 2024
Laura
FinlandYou have to pick up keys from different location. Very basic no coffee, no extra pillows..
Close to old town and railwaystation.
Stayed in June 2024
Reviewed: 2 July 2024
Philippe
PolandThe room didn’t get coffee until
The location and it was clean
Stayed in June 2024
Reviewed: 24 June 2024
Milena
United KingdomBed was too bouncy.
Big room, big bed, Chopin music in the morning from Music Academy opposite.
Stayed in June 2024
Reviewed: 6 June 2024
Sofie
SwedenOne of the staff was not friendly but the other one was nice and helpful. Not the best system for leaving bags as it was in a cupboard that anyone could take bags from.
The property was clean and well situated north of the barbican! If you want to leave your bags before check in or after check out it is possible but that will be in a hostel 10 min away in the Old Town. At the same location you have to get the key and information about your stay. Can recommend this place. There was even an electric stove in a cupboard of the room, which we didn’t know about since it wasn’t written in the ad - a shame because we would have liked to use it!
Stayed in June 2024
Reviewed: 6 May 2024
Federico
ItalyRooms should be cleaned more thoroughly
Great position to visit the city
Stayed in May 2024
Reviewed: 28 April 2024
Boris
SlovakiaFor that price (around 17€ per person) I do not say nothing wrong. That was the first time that I tried such type of accommodation (shared bathroom). One drawback: for keys one have to go to the centre of Kraków (approx 15-20 mins away from the apartments).
Great ratio value for money. Everything was fine. In fact, almost entire block of flat are changed for apartments. Former flats consists of 3-4 individual locked rooms with shared bathroom. Some rooms has a view into inner block, some into the quiet street. In our room we also have small kitchenette with kettle and some coffee. I feel comfortable and safe cause room and the main entrance into former "flat" and into room one can lock.
Stayed in April 2024
Reviewed: 25 April 2024
Polina
PolandKeys problem
Everything was amazing except the fact that to get your keys, you need to go to another part of town. This is definitely not the thing you want to do when you’re tired from your trip.
Stayed in March 2024
Reviewed: 24 April 2024
Balazs
HungaryMaking you walk 15 mins there and back to pick up the keys from a reception in 2024? Can't you just have a simple self check-in solution with a locker? Seriously? And it's not in the description of the property - you'll get a notice once you booked. I had to walk a Ukranian mother and daughter to the office because they had no mobile data in Poland and had no idea what's going on ...
Location and property itself is great.
Stayed in March 2024
Reviewed: 18 April 2024
Elizabeth
United KingdomLights to the staircase did not work, which made walking up there at night a bit scary.
Room was clean and spacious. Also an excellent location.
Stayed in April 2024
Reviewed: 16 April 2024
Despina
GreeceUnder the bed was dust and something like a trash from the previous person
I liked that it was near the old town
Stayed in April 2024
Reviewed: 4 April 2024
Aslanova
HungaryNo Mirror in the room
Location
Stayed in March 2024
Reviewed: 29 March 2024
Jim
United KingdomWhen we arrived from the airport the driver dropped us off. We entered the apartment and no one was there to meet us. We stood about waiting ? Another guest phoned an office ? A girl came on the phone and told me to come and pick the keys up at an address ? I’ve never been in Krakow it was pitch black. The other guest put the address into my phone but unfortunately it was for a car not walking. It was really a mess. After almost an hour I found the address. The girl was very nice and gave me the keys. I then had to make my own way back to the apartment. The moral of the story is you can’t have tourist turning up and no one there to meet them. Very poor.
The room was spotless bright and the bed was very comfortable
Stayed in March 2024
Reviewed: 27 March 2024
Sarkisyan
PolandOutdoor noise, the room is poorly protected from noises
Clean, comfortable, nice location
Stayed in March 2024
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