ul. Podbrzezie 5, Old Town, 31-054 Kraków, Poland
#132 of 266 hotels in Kraków
Guests' ChoiceBased on 368 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
9.1
Value for money
8.8
Free WiFi
8.4
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End of dialog contentReviewed: 24 September 2024
Aneta
United KingdomNothing all was great!
Overall great service and a very kind assistance!
Stayed in August 2024
Reviewed: 23 September 2024
Joseph
United StatesSlow WiFi, a bit cramped for 3 guests, but manageable
Great location, good breakfast
Stayed in September 2024
Reviewed: 10 September 2024
Barbara
United StatesThe room far exceeded my expectations.
Stayed in August 2024
Reviewed: 6 September 2024
Alicja
United KingdomThe hotel exceeded my expectations! Breakfast was very fresh, loads of selection and very tasty. Staff was very helpful, kind and informative. They allowed us to store the suitcase and backpack after check out which has really helped us while we were in town and awaiting our flight. The size of the room and bathroom was very convenient, spot on. Plenty of sockets across the room, although no usb port just to use a cable so it’s worth to take the polish plug with you.
Stayed in September 2024
Reviewed: 13 August 2024
Jason
United KingdomPillows too big
Spacious rooms, and good location for Jewish quarters and main square. Rooms cleaned daily to a good standard
Stayed in August 2024
Reviewed: 10 August 2024
Kelvin
United KingdomIdeal location.clean room and smashing shower
Stayed in August 2024
Reviewed: 7 August 2024
Roni
United StatesBreakfast was exceptional, room was nice, staff very helpfull.
Stayed in July 2024
Reviewed: 6 August 2024
Anna
United StatesThe location is great. Nice and quiet l, close to main attractions. Breakfast offered many options. Highly recommended
Stayed in July 2024
Reviewed: 31 July 2024
Dianafortuna
LithuaniaVery nice small hotel in a quiet area
Stayed in May 2024
Reviewed: 26 July 2024
Madison
AustraliaLack of amenities including fridge, iron etc
The location of the property was great! Walking distance to everything that we wanted to do.
Stayed in July 2024
Reviewed: 22 July 2024
Hadley
South AfricaOne of the reception ladies was very short , impatient abd somewhat rude In short unhelpful
Stayed in July 2024
Reviewed: 9 July 2024
Steven
United KingdomNothing bad to say about hotel , but local area is covered in graffiti
Very clean and central enough for what we wanted
Stayed in July 2024
Reviewed: 2 July 2024
Nick
United KingdomNothing really.
Location was excellent.
Stayed in July 2024
Reviewed: 25 June 2024
Darryl
New ZealandDuvet cover was smaller than the king size bed. We asked for a larger one but we're told it was the only size available.
Great location, good breakfast, adequate room and helpfull staff.
Stayed in June 2024
Reviewed: 25 June 2024
Herman
ChileLocation was really good; you can get the most important places by walking in the downtown (1-2 km). The breakfast was nice, very varied! The room was comfortable to rest at the end of the day (night)
Stayed in June 2024
Reviewed: 17 June 2024
Ivan
UkraineDoor was not able to close
Cleanliness
Stayed in June 2024
Reviewed: 16 June 2024
Marcos
United StatesDoors only Cliselli’s with a big push and that was very noisy
Rooms are spacious, breakfast is quite rich, location is central, close to the Old Town and in the best part of Kazimierz.
Stayed in June 2024
Reviewed: 9 June 2024
Robert
United Kingdomgood location and the rooms were brilliant.
Stayed in May 2024
Reviewed: 29 May 2024
Wayne
United KingdomLocation, room & staff.
Lovely staff and great value for money.
Stayed in May 2024
Reviewed: 26 May 2024
Jean-paul
LuxembourgNo car parking close to the hotel. The next guarded parking area (7d/24h) is located at approx. 400m.
Cosy hotel in the Jewish quarter
Stayed in May 2024
Reviewed: 24 May 2024
Oleksandra
UkraineThere was a small issue with the key, but it was resolved very quickly. The service is good!
I really enjoyed staying in this hotel! I booked a room with a double bed and I was really satisfied with it. The room was comfortable, light and clean. There were curtains on the window so you could hide from the sunlight. The bathroom was clean and quite spacious. I liked the mattress and pillows, very comfy. The receptionist was nice and polite, helped me numerous times. I liked the location too, it was perfect! And air conditioning, fast WiFi and elevator are great bonuses for sure!
Stayed in May 2024
Reviewed: 23 May 2024
Richard
United KingdomThe beds were quite low but that wasn't a big problem
Everything was as expected. Nothing spectacular. Breakfast was fine, mostly not to our taste but there was plenty that was. It wasn't expensive, no complaints at all.
Stayed in May 2024
Reviewed: 23 May 2024
Joanna
AustriaWe got a room on a rooftop, it had a very nice design, and an interesting (a bit unique but in a positive sense) view from the window. Hotel has a luggage storage room. Staff was nice and helped us with getting a taxi on a busy day even hours after we checked out.
Stayed in May 2024
Reviewed: 13 May 2024
Geoffrey
United KingdomNothing
Fantastic staff, very helpful and friendly. Arranged for a packed lunch to be taken on an early morning trip as it meant we missed breakfast at the hotel. Nothing too much trouble. Rooms large and very clean and tidy. Breakfast on our second morning superb! So much choice and again the staff always had a smile on their faces. Would highly recommend this hotel for anyone going Krakow. Location is around a 15 minute walk to the main square in Krakow. A beautiful city. lots to see and do, lots of history.
Stayed in May 2024
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