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  5. Reviews of The Reef Island Resort Mactan, Cebu

Reviews of The Reef Island Resort Mactan, Cebu This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Dapdap,Mactan, 6015 Mactan, Philippines

#5 of 67 hotels in Mactan

Guests' Choice

Review score

Based on 327 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.2

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 24 June 2024

    8.0
    Comfortable place and reasonable price.
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The foods were cold when I had my breakfast.

    Clean and accessible

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Excellent family resort on the beach!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast coffee was lacking something.

    The location and facilties are great.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was amazing 😊

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The Staff, Breakfast,.pool.and beach. I really like everything !

    Stayed in June 2024

  • Reviewed: 14 June 2024

    9.0
    Will make this our spot to stay when travelling to and from Cebu
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Far from town

    Great to swim in the Ocean and the Pool. Beautiful views Good food choices Fantastic Rooms Close to Airport

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    We checked in pretty late and we had trouble looking for the open gate. The entrance that waze and google map is pointing was closed at the moment but the guards and local folks helped us through.

    The hotel itself is stunning, added by the view its exceptional. Got to see the sunrise in Cebu in our own room which I loved

    Stayed in June 2024

  • Reviewed: 24 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Best hotel crew ever!

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    We wanted the lounge bar to work on the days we were there. Unfortunately it only works on weekends. I think they can hire an employee to work on Mondays-Wednesdays too.

    A lot! Big room, big balcony, nice furniture, great bath. We even tried the gym and it very good.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Great resort with amazing ocean views
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is far from local places and kinda makes you have to rely on the resort amenities. Also the charge for extra things like paddle boards and the arcade. They do give you the 1st 30 minutes free in the arcade which consisted of pool tables, darts, air hockey and 2 PS5 stations. I would expect them to want to have people using these extra amenities but the extra charge detures guests instead of inviting them. Just be cautious of the beach its crushed shells not sand.

    The room and views were amazing and clean facilities. The breakfast buffet was great and very diverse. The staff was always on point for any concerns and always there to help with questions. The infinity pools were very clean and never too busy. There is even a shaded pool beside the main pool if you don't want too much sun.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Amazing hotel by the sea
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Firstly, the staff were extremely helpful and welcoming, especially Lauren. They upgraded our room free of charge to one of the sea-view suites, which was amazing! The breakfast buffet is exquisite with many options available. The facilities are fantastic, you have two swimming pools to choose from as well as the sea. Unfortunately, we were only staying for one night, but we wished we could've stayed for longer!

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Would recommend for short stay when passing through cebu
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurants in the beach area and top floor are not open yet

    Pool and beach area Free upgrade Very modern room Amazing sunrise view Great place to recover from jetlag after long flight before traveling on

    Stayed in May 2024

  • Reviewed: 26 April 2024

    10
    Fantastic staff where amazing
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Staff were fantastic looking out for us. After the airline lost are bags for the whole duration of are stay. They are also so accommodating at any request that we had.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Excellent facilities and the staff was amazing
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was top notch

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Nice hotel, very friendly and helpful staff
    • Leisure trip
    • Couple
    • Deluxe Premium
    • Stayed 2 nights

    Reception explained the basic stingy rules of the house: 1 in-room coffee capsule per person per day. 1 bottle of water per person per day. seems a bit stingy in the wrong places for such a nice hotel. Couldn't swim in the sea off the private beach after 17:30 as there was no lifeguard, even though this was the best time to swim / snorkel.

    Breakfast was basic good, Swimming pool was excellent to swim laps. Staff were amazingly friendly and eager to help

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Perfect stay for a few days
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Pool and beach in the shade after 3pm, due to hotel Blocking the sun. Pool toys could be free since they are just lying around.

    Loved the breakfast. Two restaurant options. Spa was great!

    Stayed in April 2024

  • Reviewed: 24 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything, the hotel is immaculate and has amazing amenities. Staff are lovely and you have a beach on your doorstep

    Stayed in February 2024

  • Reviewed: 21 March 2024

    10
    Friendly staff and clean hotel
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Took a very long time for the hot water to come through in the shower. Bit of a walk to the main road to get snacks and eat out at a restaurant but the hotel can arrange a taxi for you. Far away from main city Cebu. Very expensive hotel for Mactan a lot of alternative cheaper options in the area but still worth it if you just want to stay at a resort to relax. More restaurants in the hotel would be ideal so guests don’t have to travel to the main road. There was more Filipino food served at breakfast than western options

    Very clean and well maintained resort. Bed was super comfortable and aircon was nice and cold. Infinity pool was nice too and staff was super friendly. The bakery was good to have cheaper meals at as an alternative to the main dining area next to the pool that serves Thai food which is a bit expensive

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect place for a stopover. Comfortable Convenient location Excellent food Helpful staff International sockets

    Stayed in March 2024

  • Reviewed: 24 February 2024

    10
    Excellent stay, super kind stuff, fully recommend!
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 3 nights
    • Submitted via mobile

    There’s really nothing I didn’t like. Perhaps a bit distant from the city (walkibg distance)

    We came for a short stop with the family - the place is great - pool, playing grounds for kids, games room , spa etc. What I really appreciated was the friendliness and kindness of the stuff - everyone was just great. Particularly, when I suddenly needed some medical intervention - priceless. They organized immediately the transport, called the hospital, checked several times back if ok. Amazing!

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Great place to stay on Mactan
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The Pillows were uncomfortable and gave me neck pains. A pillow menu would have been great. The air-conditioning was very noisy and didn’t control very well.

    Huge bed, room and bathroom. The best food at the ground which was a pop-up food and drinks that provided us the best food we ever had while we travelled around the Philippines. The Eggplant and the Jackfruit salads were amazing and great accompaniment with the Chicken Adobo or Lichon pork. The snorkelling was ok along with water sports toys available. The kids game room was an added bonus. Would have been good to have more free time to use this without the extra cost.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Great location and great facilities. Highly recommended
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic location and amazing staff. Loved every second of our stay.

    Stayed in January 2024

  • Reviewed: 8 February 2024

    9.0
    Great and relaxing would defiently recommend
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The options for dietaries was very limited

    Staff were amazing. Kevin the supervisor was the best waiter

    Stayed in February 2024

  • Reviewed: 29 January 2024

    10
    Amazing!
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 3 nights

    We had the best experience staying here for our vacation. The staff was absouluty incredible. Props to Kyle who catered to all our needs he was amazing. He was very friendly, definitely made our stay more memorable!

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    Excellent made it hard to go back to work after being so spoilt.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Great location, food, facilities and friendly staff.

    Stayed in January 2024

Showing 1 – 25

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