Barangay 5, General Luna, Siargao Island, Surigao del Norte, 8419 General Luna, Philippines
#48 of 81 hotels in General Luna
Guests' ChoiceBased on 352 hotel reviews
8.2Cleanliness
8.2
Comfort
8.4
Location
9.1
Facilities
8.2
Staff
9.0
Value for money
8.0
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
Esther
United StatesIt was a hot day and I understand the power outage could be an issue, but if the outage happened four times a night, and I had to talk to the staff to reboot the system, it was an issue. The AC is an old style and should have been changed. I liked my room, and it faced the sea with a great view, but the decors of the room and facilities could get some updates. I moved to the hotel next door for a wedding the next day. They charged much more for the same style room, but I did not have power outage and the breakfast was much better.
The staff were fantasic and they were doing their best to support the customers. They are friendly and courteous. The hotel location is great and the view was absolutly beautiful.
Stayed in May 2024
Reviewed: 10 June 2024
Dolores
United KingdomElectric power failure
Stayed in June 2024
Reviewed: 4 June 2024
Haiza
PhilippinesThe rooms in the annex area is a little bit hot
Relaxing view at the beachfront especially at the beach front
Stayed in June 2024
Reviewed: 31 May 2024
Francia
Irelanda little expensive
i like all highly recommended
Stayed in May 2024
Reviewed: 27 May 2024
Maria
GuamWater pressure in our bathroom was super low. We stayed at CoCo 1, family villa, and we told the staff about it and they didn’t do anything. So we just sucked it up and endured the low pressure for 7 days. We were there for a week.
The location is by far the best. Close to everything in Tourism road. Walking distance to shops, restaurants, coffee shops and bars. It has swimming pools and access to the beach a steps away.
Stayed in April 2024
Reviewed: 26 May 2024
Ice
CanadaEverything is almost perfect however if you’re staying in the annex area. the connection of wifi is super slow and weak. Overall, it is really good place to stay if you’re having a vacation in Siargao.
Neat and clean. Close to the downtown area of Siargao
Stayed in May 2024
Reviewed: 19 May 2024
Tenneile
AustraliaOur biggest dislike was the tap/ shower water smelt awful. I heard this hotel wasn’t the only one with water that smelt tho.
Loved the location, pools, right on beach, staff were lovely. Thought was good value for money.
Stayed in April 2024
Reviewed: 11 May 2024
Tsion
United StatesThe staff was very kind and attentive. Breakfast was delicious and such a really great addition to the experience. loved the pool and beach view
Stayed in May 2024
Reviewed: 9 May 2024
Chloe
Australianil
Team are very attentive
Stayed in May 2024
Reviewed: 6 May 2024
Mildred
United KingdomShower room needs refurbishing and water in shower has a smell
Quiet and peaceful night Beach view Staffs very accommodating and welcoming Location is very central in GL
Stayed in April 2024
Reviewed: 29 April 2024
Mark
AustraliaAir Con old and not big enough for room.
Location , Facilities, Staff , Food .
Stayed in April 2024
Reviewed: 26 April 2024
Francesca
United KingdomUnfortunately the pool overlooking the beach wasn’t open when we stayed but the hotel kindly compensated us with a boat trip
Perfect beach front location. Organised trips and surfing through the hotel Delicious breakfast Comfortable rooms Bar and pool table
Stayed in April 2024
Reviewed: 20 April 2024
Melbert
United StatesWhen we came the smell of the water is not good and the water on shower is slow and the swimming pool in the beach front is under construction its very disappointing😡
I like the restaurant the thai food is good and the watermelon shake is good
Stayed in April 2024
Reviewed: 14 April 2024
Stefan
GermanyFood at the restaurant a bit too expensive in comparison with the offeres at the mainroad. We haven't tried it. Maybe the quality is very good. Staff were friendly but it felt a bit distanced wich is quite uncommon for the Philippines.
Location inside main area but nevertheless quit. We walked all the time and if not you just need a tricycle. Kind of old spanish looking restaurant interior although they advertise it as thai restaurant. Very good breakfast for the country and price. There was real milk and strawberry jam from germany. Pool (billiard) for free (some baskets were broken, the balls felt down). beautiful sand beach straight in front of the resort under sun and during high tight. Working save. Beautiful lamps and lightning inside the room and on terrace. Chillout area under a shack at the beach.
Stayed in March 2024
Reviewed: 11 April 2024
Roger
AustraliaPool under repair
Location
Stayed in April 2024
Reviewed: 1 April 2024
Irene
United StatesTo have someone prepare freshly cooked eggs and omelette with our own choice of engredients
Ambience and friendly staffs
Stayed in March 2024
Reviewed: 27 March 2024
Kim
AustraliaThe staff were not great, dismissive with any requests although polite and said yes mam when requesting anything. They just didn’t do anything promptly when asked and had to follow up multiple times to get something resolved. Eg. Had no blanket on a bed and asked three times for it over 24 hours. Can only get one key per room also not ideal for travelling with friends. We didn’t have water for an entire morning we were there.
Location is great. Can walk to restaurants and bars easily.
Stayed in March 2024
Reviewed: 24 March 2024
Daniel
Switzerlandwe traveled with 4 kids and the 2 swimming pools was amazing and the kids really enjoyed.
Stayed in February 2024
Reviewed: 14 March 2024
Alma
United StatesPls fix the walkway to our garden suite as when it rains, you will walking in a dirt mud, also the road going to Romantic Beach Villa should be asphalt or cemented & be lighted especially@ night so drivers driving to your place is safe & easy. Thank you.
Very good breakfast, the only thing their jacuzzi & sweimming pool not hot.
Stayed in February 2024
Reviewed: 10 March 2024
Charlotte
GuernseyI would have rated higher but our original room was split with a paper thin wall so was very noisey and felt like we had no privacy from next door. We moved for our last night to a better room which was great so it’s a shame the first room is even offered to book because it really let the place down. The location was great very close to all the bars / restaurants. Lovely beach front pool and bar too.
Stayed in March 2024
Reviewed: 9 March 2024
Robin
NetherlandsWe thought we booked a room at the resort, but is was a few minutes walk from the resort.
Stunning resort, beautiful room and good food and breakfast. It’s possible to rent scooters at the resort for a good price.
Stayed in February 2024
Reviewed: 4 March 2024
Izelschmitz
GermanyThe Staff are very friendly and helpful,,location is very accesable to everything..
Stayed in February 2024
Reviewed: 24 February 2024
Bryant
CanadaThe bar tender was inattentive and overcharged us for drinks The scooter rental was a POS, barely any brake and the battery died after leaving the key on while I quickly used the ATM. Just needs work Villas out by the road, nothing romantic about them, shades of brown, dense foam mattress, blah pillows, bathroom smelly, toilet had issues, window screen was suspect. I guess if you have kids and want privacy you can lock them I half the villa without Air Con
Breakfast was good, location of resort was good, resort lobby staff was good and really pleasant. Ham sandwiches and private Van to the airport was a nice touch as we left
Stayed in February 2024
Reviewed: 22 February 2024
Geraldine
CanadaBeautiful front beach villa, clean and breakfast buffet is good
Stayed in January 2024
Saint-Flour, France
Marathokampos, Greece
Bardonecchia, Italy
Araraquara, Brazil
Hainzenberg, Austria
Predeal, Romania
Sellano, Italy
Catania, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content