Purok Sampaguita, Sitio Totong, Barangay Talacagay, Negros Occidental, 6100 Hinoba-an, Philippines
#1 of 2 hotels in Hinoba-an
Guests' ChoiceBased on 102 hotel reviews
7.6Cleanliness
7.9
Comfort
7.9
Location
7.7
Facilities
7.6
Staff
8.7
Value for money
7.4
Free WiFi
6.2
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End of dialog contentReviewed: 29 March 2024
Jose
PhilippinesGood job JR, Julius, Jessa, Jacinto and Rico, thank you!
Stayed in March 2024
Reviewed: 30 January 2024
Andre
United KingdomOne isn’t allowed to bring in any kind of foods or even light drinks like water or cola, the food at the restaurant is very expensive and over the top !! Our shower was not working, extremely low water pressure, the hot water didn’t work, but worst of all is that when reported to the management, they sent a maintenance man, who said that it is a small generator, but having said that, nothing was done about it,and during our stay none of us had even one shower, and that isn’t right.
Very clean, peaceful , the staff very friendly and very nice,
Stayed in January 2024
Reviewed: 10 January 2024
Alvie
United KingdomIt has a good ambiance.
Stayed in January 2024
Reviewed: 2 January 2024
Oliver
PhilippinesReception far off the entrance - noby welcoming us. Very weak wifi in the rooms.
Inventory, pool, good food. Friendly staff, nice firework.
Stayed in January 2024
Reviewed: 2 December 2023
Arnely
PhilippinesThe water smells luke iron.
The people and the manager are nice and very accomodating.
Stayed in November 2023
Reviewed: 29 October 2023
Wendy
United KingdomNothing so far
I gifted my friend with her partner a one night stay in this hotel as a wedding gift. I didn’t inform the staff about this, but I was really surprised and happy when my friend said that the room they stayed had some red rose petals on the bed, it seemed like they knew the people coming in as newly married couple. They really had fun and they felt special and they appreciated such gestures given by the staff.
Stayed in October 2023
Reviewed: 8 September 2023
Cyan
PhilippinesFood is good but nothing special. A bit pricey for me. There were geckos and a few mosquitos inside the big rooms facing the ocean. Water smells funny? Idk why but i can smell it everytime i wash my face or bathe. Big rooms are too bright in the mornings because there are no curtains available at the time of stay. AC is too small for the big room so it takes a while to cool the entire room. Pool is slightly well maintained, a lot of leaves and stuff falling from trees found during swimming. Not really a big deal for me but maybe for others. Not all area of the resort has wifi. You have to be close to the lobby.
Friendly staff and very accommodating to my special needs. Brought my bags to my room, staff keeps away when you put do not disturb sign, knocks on doors when food is ready. They were able to provide things i wasn't expecting them to have like a travel adapter. Location is also peaceful because there are no other resorts beside the area. Perfect for watching the sunset too. Water pressure is strong, heater works and most especially, they have a bidet. Close to Obong wet and dry Cave. A tourist attraction of Hinoba-an. Pool is functional. Very wide and has an 8-feet deep area. Internet is fast and can be connected to tv to watch netflix and whatever you want.
Stayed in September 2023
Reviewed: 3 September 2023
Myrfran
United Kingdomjust a little reminder to staff to make sure they ask anything the customer take from the bar or canteen needs to be charge in their room or if the customer if are paying needs to have a receipt even if the customer is not asking. this is to prevent double charging.
its quite and relaxing place to rest
Stayed in August 2023
Reviewed: 24 August 2023
Roshelia
PhilippinesThe room we will be staying in is unoccupied. We came early around 9am. One of the staff seems grumpy that we came early and i requested for an early check in altho she offered we check out early the next day which I agreed on. Also you need to bring your own toothbrush and toothpaste here.
The room was very nice, the pool as well.
Stayed in August 2023
Reviewed: 1 July 2023
Beulah
PhilippinesLong distance to highway.
Large room and beautiful sea view
Stayed in May 2023
Reviewed: 22 May 2023
Doreen
Philippines-The food was very good and reasonably priced. - The staff was courteous and friendly. - The beds are very, very comfortable.
Stayed in May 2023
Reviewed: 12 April 2023
Arron
United KingdomThe rooms were clean but not spotless and had not had a proper clean. The internet was very hit and miss. Often not working until staff rebooted it. Some meals were really bad and swimming in grease. The soup came out cold and the paella was badly burned and we could not eat it.
Location was perfect right on the beach with 2 swimming pools. Staff were excellent and really polite and helpful. The food was either really good or really bad though !
Stayed in April 2023
Reviewed: 8 April 2023
Jean
PhilippinesI have to say that they should improve the shower. The room that we stayed in has a broken heater so the water is kinda cold & the room has cochroaches.
What I like the most is the staff. They are very friendly and accomodating. Plus the room is quite comfortable esp the bed it has clean sheets and quite big.
Stayed in April 2023
Reviewed: 29 March 2023
Ethel
PhilippinesThe room bathroom water coming from the faucet smells like the source is from a deep-well
The staffs were all gracious and helpful. They made our stay worry free and blissful.
Stayed in March 2023
Reviewed: 13 February 2023
Scott
AustraliaThe wifi but thats a common problem in the outer areas you have to expect that
The Food was excellent it was served quickly and all our meals were very good, they make a very good mango shake here too. The staff where excellent from the moment we arrived until we left they where very professional and eager to please
Stayed in February 2023
Reviewed: 28 January 2023
Nikko
PhilippinesWifi is weak
The room is spacious and clean.
Stayed in January 2023
Reviewed: 20 January 2023
Sanat
GermanySeveral infrastructure in disrepair like plumbing etc. Lots of food items were not available. We stayed 4 nights and still every day items with coconut were not available. Also choice of fresh fruit was meager. First there was only watermelon and the day after that only bananas. Expected more fresh fruit on a tropical island. TV had only one free channel.
Staff very friendly.
Stayed in January 2023
Reviewed: 29 November 2022
Kipling
PhilippinesThe beach and water was not the best, clear until you walked in it then muddy
The water is clear until you walk in it then it's muddy. The water is shallow and many rocks are visible at low tide. The pools are green but I think it's just stain
Stayed in November 2022
Reviewed: 5 November 2022
Alexander
United Arab Emiratesthe food was very basic and needs a lot of improvement
nice and quiet
Stayed in November 2022
Reviewed: 17 October 2022
Hubert
PhilippinesFood serving took so long. Male staff were accommodating. Female staff needs a bit of training in PR. No rugs in the rooms, bathrooms. Balcony doors were hard to close and locks are broken. Pool was always dirty.
My family loved the entire place and how peaceful it was.
Stayed in October 2022
Reviewed: 15 October 2022
Anjuli
Saudi ArabiaWifi is weak in their rooms.
Stayed in October 2022
Reviewed: 14 October 2022
Justin
United KingdomRoom is really outdated and need modernisations. Tiles faded out, Shower, doors, everything just worn out, glitching, opening closing too hard.
Love the size of room and location. Biggest and most important room of all.
Stayed in October 2022
Reviewed: 1 September 2022
Chrisleigh
GermanyA lot of Mosquitos are in the room...
It's peaceful and you can spend quality time with the family
Stayed in September 2022
Reviewed: 29 August 2022
Brendan
AustraliaNo room make up they didn't service the room
Great sized room , great food , very relaxing , staff were very accommodating
Stayed in August 2022
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