Punta Engaño Road, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines
#17 of 68 hotels in Mactan
Guests' ChoiceBased on 1058 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
7.3
Facilities
8.4
Staff
8.8
Value for money
7.5
Free WiFi
8.1
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End of dialog contentReviewed: 22 June 2024
Michael
CanadaAll was liked
The location The beech was small and small pebble but perfectly fine as they had beach furniture available The food was great The service was amazing The staff was amazing The rooms were great and everything worked perfectly
Stayed in June 2024
Reviewed: 21 June 2024
Micheal
AustraliaVery far from city, bar food was average
Beautiful view amazing pool
Stayed in April 2024
Reviewed: 19 June 2024
Lloyd
KenyaDecent beach and excellent pool. More of a party vibe than a relaxing vibe but good spot for a couple beers before or after a travel day.
Stayed in April 2024
Reviewed: 19 June 2024
Trond
PhilippinesService. The bathroom is flooding with water and never get dry.
It's a nice place, quiet and peaceful.
Stayed in June 2024
Reviewed: 18 June 2024
Diana
United StatesSome of the finishings of the building are not done well - for example the ceilings have a space between the wall and ceiling so dirt and mold just build up - it doesn’t look good. Otherwise, the property charges for every little thing, the provide very few amenities for free.
The pool area is nice and the restaurants are also nice - beds were nice and comfy and the bathtub was nice and big.
Stayed in June 2024
Reviewed: 17 June 2024
Maycile
AustraliaNone
Excellent food varieties and they all taste wonderful
Stayed in June 2024
Reviewed: 15 June 2024
Mr
IcelandThe staff is very friendly good food location is a little bet far but everything is fine nice Beach ás we see
Stayed in June 2024
Reviewed: 14 June 2024
Tanya
United KingdomNo help offered from the concierge in carrying back to the cab, not a service you’d expect in a resort like this
Pool Lay out of the hotel Location Amenities
Stayed in June 2024
Reviewed: 9 June 2024
Richard
PhilippinesWalking around the property is not giving much of 5 star feel, gym is a bit of a mess, the garden lots of scattered stuffs which would have been if they’ve kept it clean.
Property has everything, staffs are really friendly and hospitable. Amenities are passable.
Stayed in June 2024
Reviewed: 4 June 2024
Derek
JapanThere was a corporate event for almost the entirety of our stay that blocked off several areas that would have been nice to enjoy. There were some noisy events in the evening but nothing super disruptive. Wish the beach was slightly nicer (or at least shuttles to nicer beaches) and there were more organized resort activities. We were told we had two double beds but they ended up being two twin beds. Wish TV allowed Netflix. TV was also broken - the screen would periodically go black so nothing watchable.
Great resort with the standard resort amenities. Decent private beach right behind resort. Loved the beach dinner event with buffet. Staff were always very super helpful and nice (though sometimes confused as different staff could give different answers).
Stayed in May 2024
Reviewed: 29 May 2024
Marian
PhilippinesThe resort didn't give enough water bottles to each room. And considering that we were there during summer, it was very dehydrating.
Breakfast spread is good, with many choices.
Stayed in April 2024
Reviewed: 23 May 2024
Vanina
United KingdomFood too pricey for what you get. Location is too far and you have to go thru a rough road. But its not the hotels fault. Weve booked this hotel because we havent got plans of going to town. We just need to relax for few days after a long journey from London to Cebu.
We stayed in a nice room with seaview. Loved the infinity pool. Breakfast is ok, my english partner tried the taho and finished all of it. Special mention to ENAN who is always helpful and cheerful every morning.
Stayed in May 2024
Reviewed: 22 May 2024
James
AustraliaThe rooms are ok, but not great for a 5 star hotel. No sleepers were available. Rain shower mechanism didn't work, and we had to use the hand held shower.
Breakfast was awesome, and there was plenty to choose from.
Stayed in May 2024
Reviewed: 21 May 2024
Alex
BelgiumPrice
Swimming pool Food
Stayed in May 2024
Reviewed: 21 May 2024
Aga
SwitzerlandGreat service and facilities . Nice place for a short getaway
Stayed in May 2024
Reviewed: 20 May 2024
Ziryappie
PhilippinesThe road going to dusit is a huge turn-off.
Everything in the hotel
Stayed in April 2024
Reviewed: 12 May 2024
Anjanette
AustraliaI did find it quite expensive, like 14 AUD for a bottle of mineral water kind of expensive. I also found front desk staff unapologetic for long waits for our room to be ready.
The hotel is lovely, very picturesque.
Stayed in April 2024
Reviewed: 8 May 2024
Imelda
PhilippinesThe rare should be lower because the beach is inland . Rate was just same as sheraton and sheraton has a better beach facing the sea. The breakfast buffet was extensive alot of choices but nothing stands out in taste. Quality should be improved over quantity.
Sunset from the Infinity pool
Stayed in April 2024
Reviewed: 5 May 2024
Douglas
South AfricaSpeed of service was an issue. Once had to fetch my own drinks 20 minutes later after ordering from the pool. Room service takes 40 minutes to an hour for things like side dishes or hotdogs which take minutes to make, and items often forgotten. We waited more than an hour for 2 margarita pizzas at the sports bar (we were one of only 3 tables there). In fairness we complained about all this after 2 days and we were given very special treatment for the rest of our stay.
The facilities are outstanding, our little one loved the kids play area. Staff and management very open to negative feedback and act quickly to resolve problems.
Stayed in April 2024
Reviewed: 1 May 2024
Sharlène
FranceIt’s a little bit far from CEBU City
The swimming pool and the breakfast
Stayed in April 2024
Reviewed: 1 May 2024
Acett
United StatesIt’s nice and clean
Stayed in April 2024
Reviewed: 28 April 2024
David
United Statesfood was over price for what you get. It would be nice to cheap fresh fruit options and more free drinking water because when you are trying to work a lot in the gym during your stay you need the stay hydrated. Other then that this very nice hotel
The room was nice, the pool and gym where very good. I went to this hotel mainly for the gym.
Stayed in April 2024
Reviewed: 22 April 2024
Richard
NetherlandsWe stayed here before, end of 2022. The feeling between then and now is that there are less amenities in the room. No laundry bag, only two towels, limited cans with shower gel and shampoo and the conditioning was even missing. Looks like the hotel is doing their best to be good for the environment while they also think about saving money to keep the room price affordable during this period with high inflation. Not all decisions are bad but two towels and no conditioning while all the Filipina’s with long hair use it…….thats a wrong way of saving money. We called the reception and additional shower gel and shampoo was delivered, should not be the case. The price for the breakfast and diner buffet are rather high, but we can’t complain about the quality of the food.
It's a great place with spacious and clean room with a fantastic view (if you paid for Seaview). Beds, shower etc are comfortable. An extremely large infinity pool, not too crowded even though it’s a big resort. It feels relaxing and the drinks near the pool are affrordable. The restaurants are excellent, the breakfast buffet is very very good (my wife liked the Taho man, you can’t find him anywhere except at Dusit), the staff is fantastic.
Stayed in April 2024
Reviewed: 22 April 2024
Natasha
SingaporeMaybe better transport to the main city centre, like with a shuttle service.
Excellent service and great food! The staff was attentive to my every need. Facilities were clean and well taken care of, and restaurants served a good variety during the buffets.
Stayed in March 2024
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