Not having a magnifying mirror in the bathroom. More lighting would help in the bathroom too.

Breakfast is not only good but conveniently located in the lobby. We liked our breakfast voucher options which were more varied and very tasty. Location is great and very close to one of the best malls. The buggy/shuttle and airport shuttle also very helpful in figuring out transportation around the town.

Stayed in May 2024

Didn't expect to hear loud noise from the street. My old bookings on the same hotel was quiet.

Reception ans staff are excellent.

Stayed in April 2024

All the staff from doorman, front desk and housekeeping are helpful and accommodating. The location is excellent walking distance to Rockwell Powerplant mall. There's a variety restaurants to choose from.

Stayed in April 2024

I think the mattresses could use an update and so could the couches in terms of support but other than that nothing bad to say.

Always love returning to Rockwell. Property staff was very helpful, kind, and responsive.

Stayed in April 2024

Sorry I did not try the breakfast yet!

Stayed in March 2024

Swimming pool was very cold

Big and spacious Very near powerplant mall. Has underground walkway connecting to it.

Stayed in February 2024

steep price, and no other hotel in Rockwell to choose and compare with.

location in Rockwell & excellent staff and upgrade

Stayed in March 2024

Prologue resto can use some room to improve customer service& availability of food of choice for breakfast vouchers.coffee should not take long to be served.Most liked food eg: arrozcaldo shld.be available till 10am breakfast time. Servers said it was in demand…then for the guests sake cook more of what guests like. What’s the marketing dept. doing?..and pls don’t ignore aruga’s guests when they appear at the entrance..be courteous enough to seat them with enthusiasm not with “flat facial expression” which makes guests feel unwelcome.

We had a pleasant comfortable relaxing 8 days stay at Aruga. Mark& Lloyd always made sure we came home to a very clean, well supplied,well organized room. Requests for kitchen& room needs were delivered on time .Their courtesy,smiles& respect for guests were exceptional. Team Aruga always offered their assistance from the time we entered the door on check-in,concierge,service center calls,security on the premises ,basement parking,exit to the mall until check out time. Aruga will be our residence of choice when we return.

Stayed in February 2024

The bathroom could use touch up

Location Convenient setup near mall and shopping Spacious rooms

Stayed in February 2024

Nothing in particular

Overall accessibility of the place and the room amenities

Stayed in January 2024

Nothing I can think of.

The Room we rented for 3 days, 2 nights was so exceptional, like it has complemented us upon staying. the room was welcoming us and enticing us to live there like forever

Stayed in December 2023

None

I was expecting standard room but I was upgraded to a 1bed suite.

Stayed in November 2023

The location

Accessible to the mall and transportation

Stayed in January 2024

I wish they had a bar that stayed open late

Excellent property and location is prime! Staff was very courteous and helpful; would definitely come back

Stayed in November 2023

None

Location and excellent service

Stayed in November 2023

Nothing

The location and the staff

Stayed in October 2023

We had to move rooms cos the traffic noise was getting thru the windows

Convenience and Big rooms

Stayed in July 2023

Location Prologue restaurant was good Service was great

Stayed in August 2023

TV in the main bedroom of the suite my wife and I occupied did not work.

Comfortable, well located facility

Stayed in August 2023

There wasn't much not to like but a few suggestions for the room would be to have additional garbage bags and a dish rack to dry dishes would make things easier but this is a small non issue really.

Aruga was fantastic. Great location and well cared for property.very safe to approach the street and walk around the area.the room is exactly as advertised and all pictures were accurate. The pool area was beautiful. Room was very spacious and clean and the beds and pillows were big and comfortable. Even the housekeeping went above my expectations washing our dishes and fluffing our beds daily. The staff were more than accommodating and did everything they could to make our stay pleasurable. Paul at the front desk and Ian on the door were particularly lovely and greeted us with big smiles as all staff did. Special mention to Paul who located my daughters phone she left in a grab car and made it his personal mission to have this returned. This went beyond our expectations but was so appreciated. Thankyou Paul. Staff took us on a little tour of makati in the buggy car which my kids loved. We will absolutely return and can't wait to stay at Aruga again.

Stayed in August 2023

Convenient location. Clean Pleasant and helpful staff

Stayed in July 2023

Location, easy access to the power plant mall

Stayed in July 2023

Nothing

Great Location, Friendly staff, breakfast was good. Buggy service and staff very helpful.

Stayed in July 2023

The breakfast arrangement is not rich and not up to standard, it’s not equivalent to the room rate. I’m a smoker, and I didn’t like their smoking restrictions.

Rockwell is a fancy location

Stayed in June 2023