bathroom - it needs updating

room is large good breakfast buffet

Stayed in June 2022

toilet a bit small breakfast was limited restaurant is small

convenient location van to airport was free nice beds

Stayed in May 2022

The air-condition was broken and their toilet is under maintained.

The staff were very accommodating despite forgetting to pick us up from the airport. However, they offered an alternative.

Stayed in June 2022

I wished that the shower had a divider from the toilet area.

The place was simple and clean.

Stayed in May 2022

The hotel is strategically between stores and terminal, the staff is very helpful and friendly, also the room is very clean

Stayed in June 2022

Nice breakfast. Good room, good bed. Nice service.

Stayed in May 2022

A lot of stuff I had to ask them to fix, safety deposit box, wifi, TV.

Great breakfast. Good staff. Good value all around.

Stayed in May 2022

very friendly staff and friendly service

location was perfect very near to international branded outlets place so crowded due to big highway traffic

Stayed in May 2022

The restaurant is overpriced and the food was disgusting. The location of the hotel is also okay if you are staying for one night in Cebu before flying again, however I would not stay in this location for a longer period than one or two nights.

Airport shuttle service was simple to arrange and made our stay very relaxed. The hotel itself was perfectly lovely and very clean.

Stayed in May 2022

Better if they clean room everyday

Location was very accessible to malls amd points of interedr

Stayed in April 2022

there were small cockroaches in the toilet. the toilet needs renovation.

the airport transfer to hotel and back was the best about booking with appleton. the check in and out were smooth. aircon is strong, bed is firm. location is great.

Stayed in May 2022

1. No bedit in the toilet. 2. Room service is till 10pm only. 3. No room make the entire 18 days i've stayed 4. You have to remind them 2-3x to give u a fresh towel and the bottled water.

Rooms are spacious. Staffs are friendly and accomodating. Breakfast buffet spread is good.

Stayed in May 2022

I didn't like the huge slab of concrete of a nearby building as a view. I could barely see the sky. But it's not the hotel's fault. Also on the duration of my stay, the water pressure is so low and there's issue on something as per the staff. As a remedy, they could only turn on the hot water. It was 50 degrees, they said. Needless to say, it was really hot. Lol.

Room is clean, quiet and spacious. The light fixture are all nice and makes the room cozier. Staffs are all polite, friendly and accomodating. Location accessible to nearby diners

Stayed in May 2022

Bathroom smelled really bad. So I had tap and shower first running for 15 min to get rotten sewer smell out of it.

Great location, great airport pickup, friendly staff. Will stay here again

Stayed in May 2022

Where do I begin? I had to book this property last-minute, after my AirBnB cancelled on me also on the same day of arrival. The free shuttle they advertised came one hour late and only after I called at least 5 times once I arrived (and they picked-up the phone only twice). I arrived late to work remotely because of this. It did not get much better after that, as the restaurant food was WAY overpriced (much more expensive than in the USA or Europe, no less), and so were the snacks offered (if you get hungry, just walk across the street to Robinson's or SM and get something to eat there). The internet kept going down, at some point, 3 times within the same 2 hours (lost much more time of work because of this, and it was just a mess). I stayed here for 3 nights and NOT ONCE was the room cleaned or tidied up. The shower had low water pressure, and the bathroom also had a couple of very tiny cockroaches that came out at night. Will not be staying here again.

Well-located, close to malls, businesses and restaurants. Just about 15-20 minutes to the airport by taxi, maximum. Room was huge and had a safe for valuables.

Stayed in April 2022

Iike the most.

I like the place, the staffs are very accommodating. Except the old security guard was erratiting asking about the visitors that I have which is my partner..and sleeping while on in his duty..

Stayed in April 2022

shuttle

Stayed in May 2022

was all ok.

Was close to the airport and the free shuttle was perfect, very friendly staff.

Stayed in May 2022

Huge brick wall as a view from my room ....but I'm guessing its to deflect noise from planes landing/taking off from the nearby airport

Bed was comfortable

Stayed in May 2022

Disappointed there is no towel and tissue I arrive @ the hotel @ 5pm until I rang myself for towel and tissue not good enough...

Location and food are good.

Stayed in May 2022

I’ve booked this place as our flight is landing at midnight and the one-way airport transfer is a really nice treat. I messaged them through booking.com to book the transfer and it was confirmed. However, the driver was nowhere in sight upon our arrival and didn’t pick up our numerous calls. Ended up getting a cab to reach the place.

Proximity to the airport, room size and free water

Stayed in May 2022

bathroom wasn’t that clean and shower not good. wifi was below average.

Nice location near the airport. close to a lot of food options and a big outlet complex. rooms are pretty big with a good ac.

Stayed in April 2022

The size of the beds, they were singles and we expected doubles.

We liked most everything.

Stayed in May 2022

Bathroom, especially the shower, lack of towels A little noisy

Close to the airport Free shuttle every hour, even at 5am! Beds are comfortable

Stayed in May 2022

The other room is very noisy every midnight I was calling the F.O but no action. But it's fine I do understand.

The staff are very friendly specially the housekeeping are very attentive good job.

Stayed in May 2022