Free airport shuttle

Stayed in June 2024

Rooms needed freshen up and need to be updated but okay for few nights and very convenient place to do your shopping, Malls is walking distance, And close to the airport only few minutes away.

Breakfast is reasonably good and the service was great…. The staff were very attentive and very helpful

Stayed in May 2024

Very slow wifi connection, dim lighting, no shower partition therefore whole gets wet during a shower. Bed was hard and floors were dirty.

Close to the airport and a mall right next to the hotel, they also provide airport shuttle service. Staff were accommodating.

Stayed in June 2024

No bidet

Clean, good location and customers centered services from the staff plus transport service

Stayed in May 2024

was charge a cleaning fee for a really old towel that I got mango juice on. I didn't like the shower the whole bathroom floor was the drain for the shower and the water was cold. I was there with the assistance of a dating agency and had a real problem with communication when got there. I couldn't use my cell phone and was upset I couldn't communicate to any body there or back at home, and was upset and didn't book in. I felt stranded in a foreign land and was having an anxiety attack. They actually complained to the dating agency and not me and could've been more understanding. I never traveled in a plane, and was a new cell phone user and could've helped me a lot more initially. I sent 20 hours in the air and another 10 sitting in airports.

I liked most of the staff, shuttle. Some of the staff went way out of the way to help me, with my phone problem later on. Took pictures of me meeting my new girlfriend upon request and one lady took me to a cell phone place later on during the day. She saved the review.

Stayed in May 2024

Value for money , location

Stayed in May 2024

Tv & wifi facility is not working

Stayed in June 2024

Bad wifi/internet connection. Dirty washroom

Location

Stayed in May 2024

Nothing in mini bar

Stayed in May 2024

There's no bidet... Super dim light... Small blankets... No proper instruction on how to avail airport shuttle during arrival...

Accessibility... Near the airport, market, malls...

Stayed in May 2024

WiFi bit slow

Very nice bed

Stayed in May 2024

Nothing

It was clean and spacious

Stayed in May 2024

As said beware where your room is allocated.. Too noisy about the reception area due to the traffic on the main road .

Got the double room but it was at the front of the hotel next to the main road Noisy with the traffic . Requested a room at the back but it seems to be only twin rooms . Decide to pay a small upgrade to get a room near the pool and restaurant. About 60 yards down the lane and away from the main road. Every thing was fine at room 101 are. The buffet breakfast was excellent . No more issues .

Stayed in May 2024

Very low water pressure in the shower. Old bathroom.

Good service - dropp of to the airport.

Stayed in May 2024

Everything very good.

Stayed in April 2024

The door lock is broken

The transfer service and the convenience to travel to and from the airport

Stayed in May 2024

The AC barely worked even though it was on the lowest temperature and I found it inconvenient having to pay in international card as their payment card reader was very limited

The room was spacious and clean, the staff were accommodating and helpful

Stayed in April 2024

Older furniture, a few cockroaches in the bathroom (on the 7th floor), but otherwise everything is great.

The hotel has a nice design, convenient location near the airport, yet quiet location, many shops nearby. Good price/performance ratio for Cebu/Mactan (not anymore for the Philippines), nice staff.

Stayed in March 2024

The room is a little bit dark because the lightings and the toilet needs improvements.

Good location, staff are very helpful, accommodating and very friendly, free shuttle bus from and to the airport is also a plus, decent breakfast and very reasonable rates since the room we occupied was big.

Stayed in March 2024

Convenient to stores and food stalls

Stayed in February 2024

Room is super big and nice, except the bathroom. After one shower everything is underwater 😛

Stayed in January 2024

Plastic cutlery with room service was interesting. Stainless steel cutlery was delivered upon request

Good for an airport layover. Limited food options around so room service was the best option

Stayed in January 2024

Wish the spa was open

Clean and staff were great. Love free shuttle to airport and shopping center across the street

Stayed in January 2024

Just the room when we arrived was very hot.

I like it, because the staffs were good. The room was clean, though when we arrived at night, the room was very hot. Just turn on the AC, and wait for few minutes and everything is well. The coffee and water were provided in each room were free. Other food stuffs are for sale. Though, you can bring foods bought outside, just don't bring durian fruit. The breakfast was good too. You can select from their small card menu. I have airport drop off service, but I forget to ask about it the night we arrived. Luckily, they still gave us a trip going to airport. Just a reminder for people having this service to not forget to arrange the time and date the day you arrive.

Stayed in January 2024