LOVE this property!

My 2nd time staying at Punta Caracol in 3 months….that should say something about the accommodations! Love this place, the ambiance, the food and most of all…the staff. Can’t beat the location….hands-down simply amazing. The huts make this stay an amazing experience.

Stayed in June 2022

You cannot charge any electronic device in the bedroom. However, you can ask the reception to lend you an outlet to do it.

The place is awesome for relaxation. Very peaceful and you hear the dolphins at sunrise. What a way to wake up! The staff overall was great. Pilar is very nice and helps you in everything you need. I just loved this place!

Stayed in June 2022

Walkway needs some attention..

The meals were excellent. Could use a little more fan power to cool the loft area.

Stayed in May 2022

The lack of AC is noticable but managable. It was raining at night and you couldnt sit on the porch because of how it is built. We r vegans and there werent many options for dinner (we should have told them in advance), food is average. Wifi not very good in the room, good in the restaurant area (also an advantage;)

The location on the water and the silence of nature are just perfect, like a dream coming true. The cabins are nice, simple, there is no tv and u can enjoy the sea to the fullest, just sit on your porch and watch the fish jumping outside the water and a group of dolphins passing by! The stuff is helpful and friendly and you can take snorkel equipment and a kayak for no charge. You cannot charge your phone in the room, only in the restaurant area. There are free boat taxis from town and to town on several hours, make sure to get informed before you take an expensive one to the hotel! Location is great, about 10 min to starfish beach and 15 to town.

Stayed in May 2022

Pilar was very attentive and accommodating. The staff was very friendly. The food was delicious. We made use of the free kayaks everyday. The WIFI didn't fail. Finally we just snorkeled right under the room and saw so many colorful fish.

Stayed in April 2022

The food was a bit expensive for the fact that it only tasted ok. Also, when we wanted to check out in the morning there was nobody there. For us it was ok, since we weren’t in a rush and could have told them a night before - but it felt a bit strange to know, that there wouldn’t be anyone there in an emergency

The staff was very friendly and the location is just awesome! The sea was very very calm during our stay and the water was so clear. Definitely a great experience!! I recommend taking an external charger since there is no electricity except for the light in the cabins.

Stayed in April 2022

everything was good, specially talking to the owners and stuff

owners, rustic unique acamodatio

Stayed in April 2022

Wind blew the exhaust from the kitchen generator into the restaurant during the dinners, which wasn't the greatest.

Location was amazing. Great snorkeling right outside your door. Lots of active water life.

Stayed in April 2022

The ONLY suggestion would be to have a breakfast menu that wasn’t a la carte…obviously if this is the ONLY thing to ask for at this place…then it’s pretty good!!

OMG, what wasn’t to like?? This place is AMAZING…the staff are AMAZING….the location is AMAZING! Will definitely be going back!

Stayed in March 2022

The only thing I did not like is that I couldn't stay there longer.

OMG! This place is simply amazing. Everything:the location, accommodations, food and of course the people. This trip was a dream come true. I will never forget it. Very ecologically conscious as well. They have a solar panels on each bungalow, so the electricity in your bungalow is not enough for charging your phones. We would charge it in the restaurant area. It would be smart to bring a power bank. No TV in the bungalows as well, which no one really remembered, cause the view is better than any TV. They also have snorkeling equipment and paddle boats available to u for free. The food is simply amazing :all kinds of a seafood, but they have chicken too. Amazing clear water that u can jump directly from your bungalow to and just watch the fishes and some other creatures swimming buy, coral reefs. I know, many people have advised to buy a bug repellant. We did not see any bugs or mosquitoes, only those tiny 🦎,very tiny.However your bed is surrounded by this net, so nothing comes thru while u are asleep. Bed is very comfortable, the bathroom is great: running water, hot, cold.On that location there is no store, so if u wanna have some snacks and extra stuff, make sure u get it at Bocas Town before u get into the motor boat. That's what I did.U might not wanna bring little kids there. It's pretty much, a couple's getaway. Although we saw some people that looked like they were just friends. The couches in your bungalow are comfortable to sleep on as well, so one bungalow can easily fit 4 people. The master bedroom is on a second floor of a bungalow. They do bring bottled water daily, also because they are advising not to drink the running water. I'm so happy I went there, if u are conteplating- please, go! thank u so much to all the Punta Caracol staff.

Stayed in March 2022

Ceiling fan made alot of noise

Food was tasty. Staff was very friendly and service was very good. Swimming from my deck was awesome and so were the sunsets.

Stayed in March 2022

súper.. staff, lugar y relax total

Stayed in February 2022

One of the most amazing views ever! Clean, cute lodges, great food and friendly staff

Stayed in February 2022

Everything. From getting off the boat to checking in. There is no air conditioning but a great breeze with the windows open. The VIEW is amazing , water so clear you can see bottom. Staff is amazing, friendly and always ready to help. In other words , great place to stay.

Stayed in February 2022

Nothing ! But to keep in mind, on the flipside the remote location comes with higher prices (food, transport to beach/town etc) and takes a while to get places.

Great bungalows on the water. Feels like a real treat! Stunning views. Quiet and calm place to relax, soak in the sun and swim in crystal clear waters. Away from hustle of bocas town and all the motor boats. Snorkeling and kayaking from the doorstep. Great food and super nice and helpful staff! Recommended for relaxation and quiet place

Stayed in February 2022

The Food, the service, the owner helped us to get there and was very friendly. The place is truly magical, far from everything and will give you peace of mind.

Stayed in February 2022

it was beautiful amazing food in the restaurant

Stayed in December 2021

We didn't always had warm/hot water at the shower. It was mostly cold. The hours for the free boat transfer are bad with the last boat from Bocas to the Hotel leaving at 15:30.

Everything was really nice. Very good breakfast with lots of options to choose from.

Stayed in December 2021

the rooms are close to one another, the guy in the room next to us had a drone going 3 days😳. other than that great

very remote, waters are so beautiful and clear. snorkeling was fabulous!!!! great ocean breeze super chill

Stayed in January 2022

The only thing is that the water is from the sea for shower and you can't drink the water in the cabin.

The location of this place is fantastic if you go for the nature, this place is for you.

Stayed in December 2021

lots of lizards, no safe in cabin

Great views, very good location, nice staff, great food

Stayed in December 2021

Food and drinks a bit more expensive than other places on Bocas del Toro.

Breathtaking location and welcomed by friendly staff and an eagle ray! Buildings are a bit old but also makes it a bit more “robinson”. Shower was cold but was imediately repaired. Perfect place to disconnect from the world.

Stayed in December 2021

This place is magical! Amazing coral all around. abundance of life everywhere! A must to visit!

Stayed in November 2021

Punta Caracol Aqua Lodge offers a stunning, eco-friendly, overwater experience with breathtaking views and a peaceful environment. The bungalows provide a unique connection to nature, but several aspects of our stay left us disappointed. We saved up for this trip to celebrate our anniversary, and while we didn’t expect more than the basics, the unwelcoming attitude of the staff—an issue mentioned in reviews for years—made us feel like an inconvenience rather than valued guests. In an industry built around hospitality, this lack of communication or effort to make us feel welcome was disheartening. We understand there may have been a language barrier, but kindness is universal. With the exception of two older women who worked in the kitchen in the mornings and were always kind and welcoming, the overall staff left much to be desired. We ended up going into town for meals instead of dining at the lodge due to the uncomfortable atmosphere. Additionally, the food is overpriced for what it is, with limited options that don’t justify the premium price tag. While the kitchen is advertised as open until 9 PM, many items were unavailable by the evening, which was frustrating. The boat service to and from the hotel was unreliable, with some guests seemingly prioritized over others. We even had to pay extra for alternative transport to ensure we made it to our destinations on time. The billing also lacked transparency. Instead of charging per meal or activity, everything was added to our bill at the end of our stay, leaving us blindsided by unexpected costs. Furthermore, we were not informed about the free amenities such as kayaks and snorkeling, which guests must physically push and pull from the water using an unstable dock. This process felt unsafe. All charging of electronics had to be done at the reception area, which left very little privacy or convenience. The shower water had a sewage-like smell and left me with a bad rash on my leg.

Stayed in October 2024

I didn’t realize this was an ecological place, so they want you to disconnect. Therefore, you have to charge your items at reception. Also, the fans in the lodge are smaller than usual. It was really hot the 2nd night even when we opened the doors. There is a hammock on the back. It came undone while my daughter was in it. She fell head first to the ground. My cousin went to report it and they gave him 2 aspirin and said they would come by. They never did. He said he didn’t realize it was that serious.

Peaceful getaway and I loved being able to jump off the back into the water.

Stayed in September 2024