Calle Genea, detrás de la Casa de la Aduana, Portobelo, Panama
#3 of 8 hotels in Portobelo
Guests' ChoiceBased on 134 B&B reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
9.1
Value for money
8.0
Free WiFi
9.8
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End of dialog contentReviewed: 30 July 2024
Cline
United StatesThe menu was very limited. Wish they had a little more choices. The food that was offered was very good and service was excellent.
Everyone was very helpful and very pleasant.
Stayed in July 2024
Reviewed: 28 July 2024
Jean-paul
NetherlandsThe breakfast had only two options; bread with butter and marmelade or a bowl with fruit and oats. It was a good breakfast but it would have been nice if a local option was also available
Charming, cosy hotel directly at the Portobelo bay. The rooms are very clean and nicely decorated with local art. Friendly staff and the restaurant is very good.
Stayed in July 2024
Reviewed: 24 July 2024
Louise
CanadaDifficult to have service in English at the restaurant.
Host (Jorge) was wonderful and made sure everything was above expectations.
Stayed in July 2024
Reviewed: 26 June 2024
Sharese
United StatesI think the room had some mold from all the moisture on the steel ceiling beams, the towels were a bit dingy and spotted and there were hairs in the bedsheets. There were also tiny ants on the dining table the entire time. These did not detract from our overall amazing experience, however. Would probably visit the property again and have recommended it to others. Fixing these issues would definitely enhance the experience.
Great view overlooking the water. Loved the sound of the sea.
Stayed in June 2024
Reviewed: 18 June 2024
Ianoshkar
PanamaIncredible staff, excelent service. Everything was all clean and comfortable
Stayed in June 2024
Reviewed: 31 May 2024
Betancourt
United StatesThe mosquitos at night.
We love the hospitality and local town.
Stayed in May 2024
Reviewed: 13 May 2024
Sofia
EgyptThe breakfast offering is a bit basic both in terms of quantity and quality...
Be mindful of the difference between casa rayo verde and casa congo. I didn't pay attention while booking and ended up being quite disappointed as the standards are very different. Thanks to Jorge and his great customer service, we were able to enjoy our weekend. Casa Congo is lovely and it was easy to book a boat tour from the hotel. The food served in the restaurant is simple but fresh and tasty.
Stayed in May 2024
Reviewed: 21 April 2024
Lea
United StatesIt met all of our expectations 😊
Jorge, our host was very helpful and hospitable. The boat ride to Playa Blanca was beautiful. The beach itself was nice and 3 friendly pups made our visit more enjoyable. The artist were working when we were there and their paintings, photographs and masks were beautiful. A unique place to stay in Portobelo.
Stayed in April 2024
Reviewed: 5 April 2024
Carito
PanamaRooms are on the snug side.
The Hotel is in the middle of town but very quiet despite that we went for carnivals, the staff is very friendly and the food at the restaurant is very tasty. Our room was very clean and comfortable but small, the views and the outside hammocks were great for relaxation.
Stayed in February 2024
Reviewed: 4 April 2024
Agustin
ArgentinaThe room was exquisitely decorated and was really comfortable. The view was unbeatable, leaving the bedroom directly to a terrace in front of the ocean. It had a fridge and a boiler with tea and coffee to enjoy
Stayed in March 2024
Reviewed: 15 March 2024
Joem
United StatesIf the air conditioner worked better. It was sufficient, but not very strong.
Nice hotel and restaurant on the water in Portobelo. And Mai was so helpful with information and arranging a tour for me. It's the place I would go back to there.
Stayed in March 2024
Reviewed: 10 March 2024
Richards
PanamaFood wasn't the best for the price (dinner)
Amenities, location and staff
Stayed in February 2024
Reviewed: 21 February 2024
Gary
CanadaNothing
The view from the balcony was amazing
Stayed in February 2024
Reviewed: 17 February 2024
Juan
PanamaLovely oceanfront room with a balcony, we will return without a doubt.
Stayed in February 2024
Reviewed: 12 February 2024
Brian
United StatesN/A
View was great. Loved it. Staff was exceptional. Breakfast was satisfactory.
Stayed in February 2024
Reviewed: 11 February 2024
Katarina
Slovenia-
Great stay in Casa Congo. So clean and big room, nice staff and great restaurant.
Stayed in February 2024
Reviewed: 5 February 2024
Jean
SpainSmall room for the price but nice
Fantastic view from the shared terrace
Stayed in January 2024
Reviewed: 1 February 2024
Henk-jan
NetherlandsProbably the most comfortable place to stay in Portobelo that doesn't break the bank either. Good breakfast and comfortable room with airconditioning.
Stayed in January 2024
Reviewed: 1 February 2024
Susan
CanadaNothing, all was great
Very nice right on the water
Stayed in January 2024
Reviewed: 31 January 2024
Madison
United StatesHard to find for us! We had a rental car and got lost a few times trying to access the road the hotel is on. We could see where the hotel was on the map, but the directions kept leading us there via narrow alleyways that were just walking paths.
Really lovely spot on the water. Quiet and peaceful. Breakfast was great.
Stayed in January 2024
Reviewed: 12 January 2024
Dace
Latviano other staff members speak English, even waiteres in restaurant
Emilia from reception was really nice
Stayed in November 2023
Reviewed: 20 November 2023
Christopher
United StatesBeing so close to the water was divine and the decoration of the room was very chic.
Stayed in November 2023
Reviewed: 20 November 2023
Robert
United StatesThe parking lot is maybe half a block from the property, which is understandable, but wasn't clearly communicated prior to arrival and added some stress navigating the tiny coastal town streets at dusk following instructions over the phone. Hot water didn't work for our first day, but Emily got with the maintenance staff and they had it fixed for our second and third days.
The room was very comfortable and the view is the best along the waterfront of the whole town. Breakfast is simple, but tasty. Most of the staff doesn't speak English, but all are friendly and will do their best to help. Emily was the main point of contact via WhatsApp prior to arrival and was very friendly and accommodating with discussing what we'd like to do/see and connecting us with local boats/guides. The hammock and attachment points on the private balcony/porch are a wonderful touch.
Stayed in November 2023
Reviewed: 23 October 2023
Eric
United StatesThe waitress for lunch on the third day was not helpful at all very rude.
The location and the view The restaurant staff on the first night was very nice and helpful
Stayed in October 2023
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