998 Pembroke Road, 4352 Stratford, New Zealand
#6 of 13 hotels in Stratford
Guests' ChoiceBased on 253 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.1
Staff
9.6
Value for money
9.0
Free WiFi
5.0
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End of dialog contentReviewed: 24 September 2024
Cheryl
AustraliaWe loved the history, the location and the staff. The Mountain House has been beautifully renovated over the years. The food in the restaurant was great. I had the beef cheek. Yum
Stayed in September 2024
Reviewed: 19 September 2024
Tania
New ZealandBeautiful location, very friendly, accommodating, lovely staff.
Stayed in September 2024
Reviewed: 13 September 2024
Maria
New ZealandNothing
The view and the friendly staff
Stayed in September 2024
Reviewed: 8 September 2024
Fryer
AustraliaI didn't understand the clear glass frontage of the rooms which gave no privacy
Staff were wonderful. Friendly and accommodating. The food at the restaurant was exceptional.
Stayed in September 2024
Reviewed: 5 August 2024
Jade
New ZealandSpa bath a little dirty
Stunning location, lovely rooms very comfortable
Stayed in August 2024
Reviewed: 4 August 2024
Selena
AustraliaNothing
Great location close to the mountain. Comfortable accommodation. Restaurant was fantastic, food quality was top-notch along with the service. Cosy atmosphere with a lovely fire.
Stayed in August 2024
Reviewed: 21 July 2024
Charlene
New ZealandNot applicable
Everything really. We went for the first time last year and decided to do it annually. I couldn't stop talking about it to my friends and three other couples tagged along this time. They were all blown away. Every single staff member was friendly, accommodating and nothing you asked was a problem. From the moment you step inside your room, the beautiful smell and warm feeling was like a warm hug! The food was top notch and the presentation was second to none. I felt like I was on an episode of MKR.
Stayed in July 2024
Reviewed: 21 July 2024
Andrea
New ZealandClean, warm, friendly staff
Stayed in July 2024
Reviewed: 20 July 2024
Mandz79
New Zealand.
Loved of friendly the staff were and how warm and inviting it was.
Stayed in July 2024
Reviewed: 17 July 2024
Donna
New ZealandBrown stuff came out of vents of spa when bubbles turned on. Menu limited and slightly pricey.
Friendly staff with exceptional service. Food tastes amazing.
Stayed in July 2024
Reviewed: 15 July 2024
Shorelle
New ZealandThe WiFi was temperamental.
Prime location, friendly staff and excellent service, heated room and bed and the spa bath.
Stayed in July 2024
Reviewed: 27 June 2024
Lalith
AustraliaWhen arriving room windows were opened so it was very cold, suggested to heat up the room when arriving. Clothes dryer in the room would have been better as we stayed two nights but they've given us new towels. Room heater works very slow so it takes longer to warm up the room
Great location, comfortable bed and pillows, beautiful meals ( we had dinner and breakfast) nice staff and the service
Stayed in June 2024
Reviewed: 24 June 2024
Kylie
New ZealandVery peaceful being in the bush, staff are super friendly and helpful, food and service is outstanding!
Stayed in June 2024
Reviewed: 15 June 2024
John
New ZealandPeace and quiet
Very good
Stayed in June 2024
Reviewed: 10 June 2024
Biju
New ZealandToo quick on food service. Felt like being rushed. Didn't enjoy the dinner at all. Food was good but felt rushed and lonely.
Good location . Good service
Stayed in June 2024
Reviewed: 3 June 2024
Jaideep
New ZealandNo cooked breakfast on Mondays
Wonderful staff and special thanks to Peter, who was extremely attentive to all the details and our needs. Also provided good advice on the activities. The food and the general ambiance of the place were very good. Luckily for us, the weather was in our favor.
Stayed in June 2024
Reviewed: 29 May 2024
Allan
New ZealandFantastic location, great staff
Stayed in May 2024
Reviewed: 18 April 2024
Carolyne
New ZealandNil
People n service were lovely room was very clean n comfortable
Stayed in April 2024
Reviewed: 10 April 2024
Sonia
New ZealandAll good.
Stunning opportunity to stay in the middle of beautiful native New Zealand Bush in this Reserve. the property was clean and well maintained and we had a lovely dinner at the restaurant. Would stay again.
Stayed in February 2024
Reviewed: 6 April 2024
Charlie
United StatesCould add couple of more chairs in the room. We moved chairs from outside of the restaurant to our room, problem solved -:)
Located inside a national park. So peaceful and quiet.
Stayed in April 2024
Reviewed: 1 April 2024
Siza
New ZealandLack of drying facilities in-room
Great proximity to tramping trails for all fitness levels. Tasty food at the restaurant served by friendly staff
Stayed in March 2024
Reviewed: 14 March 2024
James
United KingdomTrue kiwi hospitality, a one off location
Stayed in March 2024
Reviewed: 13 March 2024
Isabelle
United StatesWonderful location and super accommodating staff.
Stayed in February 2024
Reviewed: 3 March 2024
Ian
United KingdomDisappointed that the views of Mount Taranaki were limited to the outside when facing the motel and in the back terrace area. The greenery surrounding the other areas of the motel obscured any other views.
We had an excellent meal for 2, of rack of lamb and our request for it to be cooked to a specific doneness, was met and we gave our compliments to the chef. The wine recommendation was excellent. An oasis of comfort and lovely food up a mountain!
Stayed in March 2024
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