The photos don't do it justice. The property, the view and the facilities are amazing! The staff were very friendly and we booked the massage in the room which I would highly recommend. We will definitely be back.

Stayed in November 2024

Nil

The place is so Beautiful, staff are amazing , afternoon drinks and cheese platter and complimentary mini bar are great

Stayed in October 2024

As it’s a boutique hotel you need to be prepared in advance with timings, (something I didn’t anticipate with my flight times whoops) as things move slowly - part of the charm on a longer stay to help you unwind. I thought the selection of teas in the room could have been higher quality not just dilmah but perhaps I’m unnecessarily picky on this one

Beautiful views of the mountains and snow during winter. Lovely accomodating staff and the grounds are so picturesque. I only stayed one night and it wasn’t enough time to take it all in

Stayed in September 2024

Continal breakfast could have a better variety of food like stewed fruit etc

Breakfast was fine seating area private with great views of lake and surrounding area wonderful friendly staff

Stayed in July 2024

Check in could be improved by instead going through to the sitting room with the fire. A bit unclear about which rooms had access to what facilities EG sauna, gym etc (these are only available for The Retreat guests).

Huge and comfortable room. Amazing views! Lovely afternoon cheese plate with a glass of rose + a nice breakfast in the dining room.

Stayed in June 2024

We enjoyed it all.

Excellent location with spectacular mountain views. Spacious and very comfortable accommodation in an imposing, unique building. Friendly staff, unpretentious and always happy to help. Food of a high standard, especially the lunch after my daughter’s wedding.

Stayed in March 2024

Brekkie needs to be improved on, first day my omette was cold, second day had the banana bread, seriously I’m not sure where the chef got that recipe but it was awful. Gave my wife a bite and she said it was inedible. Would be great to have a golf cart to take you to and from your room for meals, that hill is seriously steep to walk

Stunning scenery, great views from the room, large spacious rooms and comfy bed. Degustation dinner with matched wines was very good

Stayed in March 2024

Breakfast and dinner was great.

Stayed in March 2024

The accommodation was brilliant. Great bed, comfortable surrounds. Beautiful grounds to walk around with so many flowers out in bloom. Simply stunning! And breakfast was exceptional.

Stayed in February 2024

The views from our retreat were speculator. We stayed the night of our wedding and had an amazing time. The facilities were absolutely beautiful and we very much enjoyed the breakfast. Jono was so lovely and always so helpful. Thank you for having us.

Stayed in February 2024

Luxury

Quiet, beautiful location, available parking; not congested like Queenstown is.

Stayed in February 2024

It's difficult to find the entrance of the estate if you are the first time there.

The facility, people and environment are excellent!

Stayed in January 2024

We stayed in the Retreat suite which was perfect for our one night luxury stay. Andrea was super welcoming and helpful with any questions we had. The outdoor pool is beautiful (not heated) - We didn't have dinner here as there was no availability but went to Ayrburn down the road which we would also recommend highly! Popped down to the cellar door too during the day and had a fabulous wine tasting.

Stayed in January 2024

It was perfect.

The breakfast was included and made to order every day. The view and location were spectacular. Every afternoon you could have a glass of wine and a cheeseboard . The staff were excellent and went out of their way to make our stay perfect.

Stayed in December 2023

swimming pool is not clean

Design of the hotel is good

Stayed in December 2023

No lift, door to balcony was very heavy to open.

Amazing view, friendly staff, comfy bed

Stayed in December 2023

The most beautiful and luxurious stay I had on my whole trip to New Zealand. The views are spectacular and the grounds stunning. Would give everything a 10/10 including the breakfast, and the friendly helpful staff.

Stayed in December 2023

Husband takes up the whole bed, double was too small, super comfortable though.

Felt like we were the only ones there, so peaceful with beautiful views.

Stayed in December 2023

No evening a la carte restaurant. Queen sized beds - should be kings. Accessing staff was sometimes difficult.

The view, the ambience, the staff.

Stayed in November 2023

There was a lack of host/staff in the Retreat to ask questions of etc

Loved the location, the decor, the quality of everything was amazing!

Stayed in November 2023

Amazing view, quite and peaceful getaway

Stayed in October 2023

Nothing.

Liked everything. The staff is very nice and easy to communicate. The views in the room and in the public space is just like a magical world.

Stayed in September 2023

Absolutely amazing!

Stayed in August 2023

Couldn't think of a thing

Everything was perfect. The setting, the food, the care, and the staff. I couldn't rate this any higher. That's why we keep coming back. Absolutely superb!!

Stayed in August 2023