1140 Hinemoa Street, 3010 Rotorua, New Zealand
#47 of 81 hotels in Rotorua
Guests' ChoiceBased on 1028 hostel reviews
7.7Cleanliness
7.7
Comfort
7.7
Location
9.1
Facilities
7.8
Staff
9.0
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 29 June 2024
Chia
TaiwanThe shower room is a bit cold.
The kitchen is spacious and well-equipped.
Stayed in June 2024
Reviewed: 13 June 2024
Clare
New ZealandCentrally located hostel providing excellent reception and comfortable facilities. Office open to a later checkin time for travellers a plus. Spacious: sunny lounge and tv room a bonus.
Stayed in March 2024
Reviewed: 24 May 2024
Michael
New ZealandFriendly staff, clean, and good value, been a regular visitor over the years
Stayed in March 2024
Reviewed: 9 May 2024
Hannah
United KingdomNothing
Good property, lord of the rings box sets, 2 lounges, kitchen, lots of facilities, kind staff
Stayed in May 2024
Reviewed: 23 April 2024
Meg
AustraliaAbove^
Location is really central, vibe is good :) however it is situated in a street which has a lot of community services and 2 gaming centres so there are some sketchy characters around, wouldn’t go outside alone at night.
Stayed in April 2024
Reviewed: 11 April 2024
Oliver
United Kingdomnothing
Funny friendly staff, amazing large common areas with TVs as well as a free to use pool table. Good location comfortable beds and relatively spacious rooms
Stayed in February 2024
Reviewed: 11 April 2024
Markus
New ZealandRock Solid indeed, super-nice staff, clean and tidy, and in the heart of town. Definitely coming back when in Rotorua next time.
Stayed in April 2024
Reviewed: 5 April 2024
Siti
New ZealandNothing.
Centrally located, near to eateries, clean room and bathroom, friendly staff, value for money
Stayed in March 2024
Reviewed: 4 April 2024
Teena
New ZealandFor the price there wasn't anything I didn't like.
Cheap but a nice place to stay in the middle of town. The girl that served me was so nice and even showed me how too get to my room.
Stayed in March 2024
Reviewed: 30 March 2024
World94
United StatesWater pressure wasn't very good in the shower.
Comfortable bed. Had a locker in the room. Did the job for what I paid.
Stayed in March 2024
Reviewed: 29 March 2024
Emma
United KingdomThin walls, could hear everyone in the morning!
Nice room, clean and staff were really helpful!
Stayed in March 2024
Reviewed: 24 March 2024
Dharambir
New ZealandRoom no 306 where we were staying is good but some spider webs at ceiling was very irritating.
Location and lawn area was good.
Stayed in March 2024
Reviewed: 22 March 2024
Randal
United StatesMy only complaint and hence the lower rating was the behavior of the guests after 10p at night. Loud, obnoxious noise until midnight at times. Glad I did not have a very early commitment. Itseems when the staff leaves for the night, the crazies come out. Not sure how to address that, but first time after many hostel stays, this occurred.
Location was good, staff when there was excellent Room was clean, kitchen was large and well equipped
Stayed in March 2024
Reviewed: 22 March 2024
Vivian
AustraliaMiscommunication about the extension stay. Discovered the issue after no vacancies
Stayed in February 2024
Reviewed: 18 March 2024
Sarah
NetherlandsVery clean, good facilities.
Stayed in February 2024
Reviewed: 12 March 2024
Pippa
United KingdomThere didn't seem to be many showers, I had to go down to level 1 from level 3 to shower, maybe I missed some... The beds were just standard cheap bunk beds, no privacy screen, and no reading light, plug socket etc. I thought $4 for 1 scoop of laundry powder was pretty excessive.
It has lots of communal spaces for eating, socialising or chatting on the phone. The room had plenty of space and big lockers for each bed that you could fit your whole backpack in, along with chairs & a table to use for your bag or to sit. Staff were very helpful with tips for what to do and there are lots of ideas/leaflets, plus it's in a great location to explore.
Stayed in March 2024
Reviewed: 11 March 2024
Matilda
United KingdomWas a bit run down
Comfy beds and nice kitchen. Showers are decent and it’s a brilliant location.
Stayed in March 2024
Reviewed: 9 March 2024
Evie
United KingdomOn arrival the radiator/heater had been left on, and windows didn’t open so room was hot the whole trip.
Kitchen worked really well, plenty of space. Room was clean.
Stayed in March 2024
Reviewed: 7 March 2024
Zainal
MalaysiaNo electric socket at each bed
Stayed in March 2024
Reviewed: 6 March 2024
Basiq666
United KingdomI didn't like that a guy from reception was rude and tried to moved as on a side. Sorry, but there was a line waiting to be served in reception and it is rude to skip anyone because u start to be busy. You should treat all the guest equal.
I like facilities and location
Stayed in February 2024
Reviewed: 3 March 2024
Szarek
New ZealandThe cleaning of the bathrooms took place at around 8 am. The same time people were getting up and starting their day. Wish it was done another time so we didn't have to find and walk to different floors for a bathroom.
Clean and downtown location but quiet.
Stayed in February 2024
Reviewed: 3 March 2024
Adriana
ArgentinaNo socket near bed, lack of ambiente
Clean, comfy bed, space, good kitchen with several fridges, location
Stayed in March 2024
Reviewed: 25 February 2024
Samiibrown
United KingdomNot enough plug sockets for each person Beds got uncomfortable after a few nights
The housekeepers were really friendly and kept the whole place very clean Great location near the shops Separate lights above each bed
Stayed in February 2024
Reviewed: 22 February 2024
Ai
JapanSome places were not clean enough...
The location was nice. I could walk everywhere. Some beds weren't bunk and it was more comfortable.
Stayed in February 2024
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