34 Red Oaks Drive, 9300 Queenstown, New Zealand
#9 of 85 hotels in Queenstown
Guests' ChoiceBased on 1638 hotel reviews
9.2Cleanliness
9.7
Comfort
9.7
Location
8.8
Facilities
9.5
Staff
9.4
Value for money
9.1
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 June 2024
Paula
United StatesVery spacious. Very clean. Comfortable beds. Good location.
Stayed in May 2024
Reviewed: 18 June 2024
Seth
New Zealandn/a, very happy
Mark who was at front desk was super helpful when we needed some help with our wet laundry, he provided us a clothes hanger to use in our room!
Stayed in June 2024
Reviewed: 18 June 2024
Mary
New ZealandLike everything in the property. Spacious room, quiet, clean and tidy, heated bathroom floor, and a very nice toiletries provided. Plus, a nespresso machine!
Stayed in June 2024
Reviewed: 15 June 2024
Nakita
New ZealandFriendly, helpful staff. Beautifully presented rooms. Ideal location, close to everything. Would definitely stay here again!
Stayed in June 2024
Reviewed: 11 June 2024
Dinesh
AustraliaBit away from the main city & restaurants
Facilities were good. Cleanliness was good.
Stayed in June 2024
Reviewed: 9 June 2024
Helen
New ZealandNo Sky sports on TV 🏐 Building works around neighbourhood. Limited parking if there’s no space you have to pay to park down the road.
Comfortable & spacious room, nice decor, had space to park car just outside. Staff welcoming and friendly.
Stayed in June 2024
Reviewed: 9 June 2024
Craig
AustraliaVery friendly staff. Comfortable room
Stayed in June 2024
Reviewed: 9 June 2024
Connor
New ZealandI can’t say I don’t like nothing it was just supper clean and everything was nice and flash.
I would like to say! Everything is nicely presented and it’s so convenient
Stayed in June 2024
Reviewed: 8 June 2024
Maeshiel
New ZealandIt says soundproofed room but I can hear everything, lots of opening and closing of doors in the ground floor.
Good facilities.
Stayed in June 2024
Reviewed: 7 June 2024
Nicola
New ZealandNothing
Quiet good parking
Stayed in June 2024
Reviewed: 7 June 2024
Helen
AustraliaDifficulty getting in after their reception desk had closed. Poor instructions with no-one answering the intercom
Close to the airport. Deluxe room facilities
Stayed in May 2024
Reviewed: 3 June 2024
Agata
New ZealandLocation
Stayed in June 2024
Reviewed: 31 May 2024
Chris
New Zealandnothing
Great location for our holiday ''out of Queenstown ! We enjoyed Cromwell , Arrowtown and Wanaka
Stayed in May 2024
Reviewed: 27 May 2024
Janice
New ZealandRoom needed another armchair, one isn’t enough when there are two people wanting to relax
Very handy to everything
Stayed in April 2024
Reviewed: 26 May 2024
Maria
IrelandBeautiful clean and comfortable warm room with a small kitchen. The staff were very helpful and friendly and made our stay very easy. We really loved our stay.
Stayed in May 2024
Reviewed: 24 May 2024
Monica
AustraliaRoom was not serviced daily. Came back from a long day out but room wasn't serviced, so we ran out of tea and coffee for the next day.
Amenities were great! Nespresso machines, hot chocolate and tea would be refilled/top up after room was serviced. Great supply of shampoo, conditioner and body wash. Washing/dryer machine came in handy. Also loved the location. Pillows, blanket and bed were my favourite items.
Stayed in May 2024
Reviewed: 23 May 2024
Caleb
New ZealandSpacious and comfortable, with a great Nespresso coffee machine! We loved our stay. The staff were very friendly too.
Stayed in May 2024
Reviewed: 21 May 2024
Lucy
United KingdomNothing comes to mind
The apartment we had was fabulous! There was plenty of room, a kitchen stocked with everything we needed and a massive bed. The location is a little outside the centre of Queenstown but away from the loud hustle and bustle. Still close to everything you need like a supermarket and lots of shops.
Stayed in May 2024
Reviewed: 20 May 2024
Chris
AustraliaIt was not easy to work out how to access the apartments as the entry was tucked around the back. Signage would be helpful on Red Oaks Drive.
The apartments are well appointed and the staff friendly and helpful. We appreciated the ground floor apartment and lovely view of the Remarkables.
Stayed in April 2024
Reviewed: 20 May 2024
Chris
AustraliaThe parking can get congested and the room was looking out into a building site.
The rooms are quiet and well appointed. The property is well located near the airport and shopping and restaurants.
Stayed in May 2024
Reviewed: 18 May 2024
Stephen
AustraliaWe only had one night booked but certainly would return
Everyone was helpful and friendly... Room had a lovely big window and view.. Car parking was very handy
Stayed in May 2024
Reviewed: 17 May 2024
Lyndsey
New ZealandNice place, friendly and helpful staff
Stayed in May 2024
Reviewed: 16 May 2024
Coby
AustraliaDidn't dislike anything
Such a comfortable bed, lovely clean room. Super friendly staff. We would definitely recommend this hotel to any family or friends visiting Queenstown.
Stayed in May 2024
Reviewed: 16 May 2024
Joanne
AustraliaGreat location, close to restaurants
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content