20 Eyre Street, 3510 Whitianga, New Zealand
#15 of 16 hotels in Whitianga
Guests' ChoiceBased on 1240 hotel reviews
8.3Cleanliness
8.8
Comfort
8.5
Location
9.4
Facilities
8.5
Staff
8.9
Value for money
8.4
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Hayley
United KingdomAll was good apart from I couldn’t figure out the wifi on the tv.
Very welcoming and helpful staff. Great location, clean and spacious rooms.
Stayed in September 2024
Reviewed: 22 September 2024
Shane
New ZealandNo internet access
Location
Stayed in September 2024
Reviewed: 15 September 2024
Bruce
New ZealandNothing
Clean and comfortable
Stayed in September 2024
Reviewed: 13 September 2024
Donna
New ZealandLarge clean and tidy apartment. Partial view of the ocean from lounge. Receptionist was very helpful. Very close proximity to town and Lost Springs.
Stayed in September 2024
Reviewed: 12 September 2024
Sarah
New ZealandThe only thing I didn’t like were the pillows but that is personal preference and I would definitely stay here again regardless
Great location, very friendly staff, and a lovely spacious room
Stayed in September 2024
Reviewed: 11 September 2024
Claire
FranceComfy, big unit, many TV channels, a sofa...
Stayed in September 2024
Reviewed: 8 September 2024
Melanie
New ZealandBed abit hard
Close to town and beach.
Stayed in September 2024
Reviewed: 26 August 2024
Rochelle
New ZealandI was down stairs and had some pretty noisy people above which disrupted my sleep 2 out of the 3 nights
Closeness to town and beach. Kitchen was great and seperate lounge/bedroom
Stayed in August 2024
Reviewed: 25 August 2024
Susan
United KingdomSpacious & comfortable. Good location.
Stayed in August 2024
Reviewed: 22 August 2024
Kim
New ZealandRoom wasn’t super clean. Last people’s rubbish was still in the kitchen.
Walking distance to town. Car parking is great. Fabulous to be able to walk through to The Lost Spring.
Stayed in August 2024
Reviewed: 15 August 2024
Wendy
New ZealandHad to move units as the TV didn't work. Very limited reception, couldn't even watch the Olympics.
Went to the Lost Spa it was fantastic.
Stayed in August 2024
Reviewed: 13 August 2024
Richard
New ZealandSpacious, clean, comfortable and quiet. Great location close to the beach and centre of town. Good price too.
Stayed in August 2024
Reviewed: 11 August 2024
Meng
SingaporeThe noise of the wooden floor is quite annoying while walking on it at night.
Breakfast?
Stayed in August 2024
Reviewed: 11 August 2024
Juanita
New ZealandIt was comfortable a little longer stay could have been better to comment more
Location was great close to restaurants and beach
Stayed in August 2024
Reviewed: 24 July 2024
Donna
AustraliaGreat location
Very clean and comfortable
Stayed in July 2024
Reviewed: 23 July 2024
John
New ZealandInternet flacky
Size and layout of unit
Stayed in July 2024
Reviewed: 20 July 2024
Mikaia
New ZealandNothing to fault.
The location was great and close to everything we needed. The entire apartment was amazing and just the perfect fit for us. It was nice and private and we had our own space as we had the full house. The facilities were great too.
Stayed in May 2024
Reviewed: 17 July 2024
Waimea
New ZealandNil
Very easy to find
Stayed in June 2024
Reviewed: 12 July 2024
Suren
New ZealandT.V. was not working,staff had a look but did not work,needs new TV
All Good
Stayed in July 2024
Reviewed: 10 July 2024
Bridget
New ZealandNo aircon
Great location
Stayed in July 2024
Reviewed: 8 July 2024
Natalie
New Zealandif I had to pick anything, the couch could have been a little more comfortable
great location, easy parking and comfortable rooms
Stayed in May 2024
Reviewed: 3 July 2024
Adwin
New ZealandJUST NEEDED HEAT PUMP
Stayed in July 2024
Reviewed: 30 June 2024
Victoria
New ZealandIt being winter - the pool wasn’t as heated as I thought - overall property was great
The property was spacious, clean and close to the beach - walking distance to everything
Stayed in June 2024
Reviewed: 22 June 2024
Lisa
New ZealandN/A
Was warm and clean!
Stayed in May 2024
Zürich, Switzerland
Columbus, USA
Jesolo, Italy
Famara, Spain
Saint-Gervais-les-Bains, France
Sézanne, France
Łeba, Poland
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content