The staff member that took care of us really needs to work on her customer service. Most places i’ve been to, the person taking care of the customers doesn’t usually just poke the room keys at you and then just gap it… No “your room is up there and to the left, please enjoy the facilities” no kiss my azz, nothing.. Also you usually don’t just receive an eye-roll when being asked if you’re ready to order yet but you’re still waiting for family members to make their way into the establishment.

I liked the old school nature of the establishment.

Stayed in June 2024

Grand old Hotel in the centre of town. Good restaurant and bar. off street parking

Stayed in April 2024

Perhaps a manned reception.

The restaurant food was both cheap and good

Stayed in March 2024

Well past use by date.

Located in the centre of town , which was a plus, I suppose.

Stayed in March 2024

It’s about the most basic place I’ve ever stayed in. Did the job, could be amazing if money was spent on it getting it out of the 60s. More like a dorm. Staff were great! I got what I paid for.

Stayed in March 2024

restaurant and bar closed early and at different times

Breakfast good

Stayed in February 2024

Only two channels on the TV

No breakfast

Stayed in February 2024

Dinner was fantastic ..great service, huge quantities, tasted great. Nice staff highly recommend dinner. The place is old but we liked it. TV room had sky TV and cozy couches. Thank you 😊 J

Stayed in January 2024

More toiletries, was creaking floors in our room which was annoying.

Very central which was great. Cool bar downstairs too! Sky tv was perfect for my kid. Air con was good for the heat.

Stayed in January 2024

Would have preferred the rooms with ensuite facilities.

We needed a space at very short notice and they came through. The place had character, an old character with historical charm.

Stayed in January 2024

It’s too old and so run down. It’s not very clean and the tap is leaking. It’s a waste of water. There is no noise proof and you hear anything happening outside the room.

It’s good value for the money.

Stayed in January 2024

The bed wasn't very comfortable as pillows were quite flat and it was disappointing it didn't have a small bar fridge as it would be nice to have a cold drink without having to buy one twice in a day as temperature outside was hot

It was great in location being right in town and lot of history in the building it was lovely having the the air con and own bathroom and easy access to Wi-Fi The staff were friendly and approachable and helpful and easy to find when needed.

Stayed in December 2023

Could do with updating

Traditional country hotel

Stayed in December 2023

Bathrooms were not clean enough. there were no tee coffee facility. No basic requirements of a hotel. No staff contact number or anyoneone at the premise after hours.

Stayed in December 2023

No where to sit in room other than bed, and although the lounge was spacious it looked like there was years of coffee cup stains on table hadn't been wiped.The communal kitchen was worse very dirty and unhygienic wouldn't recommend using it, most shocking was the toilet wasn't cleaned and stained brown from the last guest !Shower didn't drain quickly so standing in a pool when showering, had only 1 plug for TV cord only so no charging phones had to unplug TV to do so.

Lounge room had an excellent TV to enjoy Great location central so walking distance to all local restaurants and shops, bed was comfortable, shower was nice and good water flow, had Air conditioning which was nice.

Stayed in December 2023

So many stairs

Location

Stayed in November 2023

Leaking sink in the room. The room not being properly cleaned (there was still a belt from someone on the floor). No one at the desk when we came in so we had to search for someone.

The upgrade we got because at first they gave us a room which was being renovated. But tbh this upgrade wasn't that special.

Stayed in September 2023

Alot of noisy people up and down the hallways and in the kitchen near our room banging around and talking loudly.

Great location in town good bar.

Stayed in October 2023

Wasn't sure how to access the wifi. Some kind of notice in the room or information at check-in would have been good.

Very good location, convenient and central. Friendly, helpful staff.

Stayed in September 2023

Room could have been smarter. Windows broken (though closed). Few staff about.

No breakfast available

Stayed in July 2023

the bathroom

there was no breakfast

Stayed in July 2023

The building is historic, interesting to stay at just is dated.

The room suited the 3 of us, it had a tv, we had use of the communal kitchen to make coffee, the beds we’re comfortable and the shower was hot.

Stayed in May 2023

Not a cup or mug to be found so I could make myself a cup of tea.

Stayed in April 2023

only thing i didnt like was the kitchen

i liked that its in the middle of town so you dont have to walk that far to the shops

Stayed in March 2023

rooms were noisy, doors slamming. rooms look a little tired

location, staff, service, price

Stayed in April 2023