54 Cook Street, 1010 Auckland, New Zealand
#29 of 195 hotels in Auckland
Guests' ChoiceBased on 2745 hostel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
9.0
Staff
8.8
Value for money
8.5
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Fanny
FranceKitchen utensils
Good localisation, clean, personnel nice
Stayed in September 2024
Reviewed: 27 September 2024
Shih
AustraliaGreat location and very friendly staff! Has huge social space ! The room and shower are very tidy
Stayed in July 2024
Reviewed: 26 September 2024
Elvin
AustraliaBeds could be more comfortable and shower curtains not great.
Good value for money, clean and modern, not to far from CBD
Stayed in August 2024
Reviewed: 23 September 2024
Eunbin
AustraliaNot really everything was good
Location was pretty nice
Stayed in September 2024
Reviewed: 23 September 2024
Zsófia
NorwayCommon kitchen were overcrowded, it was no place, every fridge and boxes were full.
Modern, unique way of staying. It was clean and the pod allowed a lot of privacy but also were large common places to socialize. Everything is in one plca: your accommodation, travel advice and a restaurant/bar. I had a great few day stay here.
Stayed in September 2024
Reviewed: 23 September 2024
Chan
SingaporeNone
Very convenient as it is centrally located, very clean. We booked the own bathroom room, very clean and spacious. Highly recommend! Car park is just beside. Rooms are very new
Stayed in September 2024
Reviewed: 23 September 2024
M0nsky
PhilippinesThere's no bodywash etc in their shower area
It is located witin the CBD, where restaurants and shops are are within walking distance. Bus stop and Sky Central bus stop is ~20mims walk. WiFi is reliable.
Stayed in September 2024
Reviewed: 23 September 2024
Chu-hsuan
New ZealandLyLo was a few streets from the main road though I felt safe to walk there by myself. The self-check-in and -out processes were easy and there was a staff available to help. The spacious room had all I needed for a comfortable stay. Both the room and the bathroom were clean, and there were plenty of conveniently located power points. In general, the room was quiet though I could hear people in the corridor (and I don't think I had a neighbor). There were no windows in the room though there was a beautifully designed communal space that was open and had a great view over the city. Overall, the communal spaces were well designed and looked comfortable. Whilst there was no kettle in the room, the large kitchen on the ground floor had everything. There was also a restaurant/bar in the building that was lively the night I was there with a rugby game.
Stayed in September 2024
Reviewed: 22 September 2024
Marcos
PortugalNothing! Everything is perfect
Absolutely everything.
Stayed in September 2024
Reviewed: 21 September 2024
Anya
New Zealand3 pm checking Not enough staff on desk Rubbish wifi on level 2
Quiet peaceful rooms Comfy bed Great shower Fun bar
Stayed in September 2024
Reviewed: 20 September 2024
Keryn
AustraliaSmall kitchen
Nice clean pods and lots of toilet facilities
Stayed in September 2024
Reviewed: 20 September 2024
Amiee
CanadaLocation is good, staffs were very friendly
Stayed in June 2024
Reviewed: 18 September 2024
Jessica
Australia-
Really comfortable rooms. Busy hostel in central Auckland great location to explore. Friendly staff. Wonderful cafe in the hostel. Very well equipped. A top modern hostel stay!
Stayed in July 2024
Reviewed: 17 September 2024
Andrew
AustraliaCleanliness and the miss lucys down stairs
Stayed in September 2024
Reviewed: 17 September 2024
Elizabeth
New ZealandDid get a bit warm in the night in the pod Fan provided in room did nothing for fan in the pod
Small pod room Clean and tidy bathrooms Comfy pod Felt totally comfortable Value for money Exceeded all expectations
Stayed in September 2024
Reviewed: 16 September 2024
Keryn
AustraliaI was charged twice for my stay. Luckily this was caught on check out by the automated check out system which was great! Kitchen isn’t the biggest either but it’s okay.
Pods were super clean and comfortable and the facilities were really nice too. The girls bathroom is one of the nicest I’ve ever had at a hostel. Loads of showers and toilets which is ideal too! Really easy self check in but there is a staff member there to help if needed!
Stayed in September 2024
Reviewed: 16 September 2024
Kwinie
New ZealandThere is no control of aircondition or heater inside the room
Clean, comfortable and nice staff
Stayed in September 2024
Reviewed: 14 September 2024
Adam
Czech RepublicA wonderful hostel to be. Very modern and well maintained with great staff around. So easy to meet people here, prepare your own meal in local kitchen or have a drink or dinner in a restaurant attached. Pods are comfy and big enough, just sometimes too hot if you don´t put a vent on. Stayed for 2 weeks and felt like being home. Only thing I struggled with, that this place is really bussy and you cannot actually hide from others. But that´s just an issue of my introverted character. In general, amazing hostel indeed.
Stayed in August 2024
Reviewed: 12 September 2024
Michael
New ZealandHow the guests don't talk 🤔 welcome to the new age of travellers. Hostel was grear
Amazing.new concept- like walking into a safe 🌎 world
Stayed in August 2024
Reviewed: 12 September 2024
Milagros
AustraliaBreakfast and location were great! The coffee wasn’t the best
Stayed in September 2024
Reviewed: 12 September 2024
Gisela
New ZealandI didn't like that my room had no windows, It was a nice double room with ensuit and it was really comfy and clean but not having a window made me feel like I am in a box. I must say that there is a good ventilation system although for me was not good, because I felt cold and gave me allergies.
the restaurant, and bar with really good food and drink specials, the facilities in general. I felt secure and well located. The staff is also really nice.
Stayed in July 2024
Reviewed: 11 September 2024
Huyuki
JapanEven though I stayed at one of dormitory rooms, each bed got their own slide door. so you can have private space! and there are free locker to secure your baggage. I could put my 65L backpack easily into the locker.
Stayed in August 2024
Reviewed: 10 September 2024
Janet
New ZealandBecause of the room design, my bed was *right* next to the door of the 8-pod dorm, and I woke up every time someone went in or out, which seemed to happen every half an hour all night long. Also one guy came in very drunk and was moaning for a while. Next time I'll bring earplugs.
Very clean, secure, friendly, well appointed, and a short walk to the bus station, Sky Tower, CBD, nightlife and restaurants
Stayed in September 2024
Reviewed: 10 September 2024
Poppy
United KingdomFacilities are really great: the kitchen is big and well stocked with cooking equipment; the pod beds all come with plenty of power sockets, useful storage & lights; there's a good amount of toilets & showers, never had to wait.
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content