22-26 Albert Street, 1010 Auckland, New Zealand
#79 of 195 hotels in Auckland
Guests' ChoiceBased on 739 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
8.9
Value for money
7.8
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 22, 2024
Grant
New ZealandArrival of a travel group that were quite noisy, no respect for others
It’s grandeur
Stayed in September 2024
Reviewed: September 21, 2024
Jennifer
New ZealandLight switches.simple off/on would suffice!
Room was lovely
Stayed in September 2024
Reviewed: September 15, 2024
Meng
Macauservice is good,room service help n efficient. Front desk answer my questions .
Stayed in September 2024
Reviewed: September 7, 2024
Nicole
New ZealandI wasn’t so happy about the construction happening in the room above us and all The banging going on.
Th room was a good size and nice view of the city.
Stayed in September 2024
Reviewed: September 4, 2024
Brad
New ZealandFriendly staff
Stayed in August 2024
Reviewed: September 3, 2024
Jozefa
New ZealandNothing
Location. Modern room. Clean. Comfy beds. Exceptional service from staff
Stayed in September 2024
Reviewed: August 25, 2024
Melanie
New ZealandIt was a bit rundown in parts
The staff were great and the buffet breakfast was really amazing
Stayed in August 2024
Reviewed: August 21, 2024
Chris
Australianothing at all
Excellent selection for breakfast. Short walking distance to cruise terminal
Stayed in August 2024
Reviewed: August 21, 2024
De
AustraliaThe breakfast buffet could do with beef pho soup added to the menu; just the soup no need for the raw beef.
The breakfast was delicious. The morning ambiance is so relaxing.
Stayed in August 2024
Reviewed: August 11, 2024
Spence
New ZealandSome staff treated us like we weren’t good enough to stay there
Stayed in August 2024
Reviewed: July 31, 2024
Seamus
New ZealandPossibly the noisy neighbour at all hours but I guess that can happen in any hotel...
Staff were super friendly and looked after us very well on Sunday afternoon in the bar with our drinks and food...
Stayed in July 2024
Reviewed: July 31, 2024
Natalie
New ZealandNot enough light source and the chrome cast sometimes doesn't connect well.
There's lots of space.
Stayed in July 2024
Reviewed: July 23, 2024
Trenna-ann
AustraliaWe missed having Sky Sports channel in the room - we were looking forward to watching the All Blacks in San Diago and The Open Golf at Royal Troon. Hopefully this will be available next time?
The new upgraded room we has was beautifully appointed and very comfortable.
Stayed in July 2024
Reviewed: July 22, 2024
Rebecca
New ZealandSlamming and banging if doors and few maintenance issues
Excellent location comfortable room and good customer service.
Stayed in July 2024
Reviewed: July 21, 2024
Harry
New ZealandThe spa and pool were great and the rooms were fantastic
Stayed in June 2024
Reviewed: July 18, 2024
Sislania
New Zealandnothing in particular.
Super comfy beds, great breakfast with many healthy options. The pool, spa and sauna were such a great way to start our day. Staff were outstanding, very friendly and supe helpful. Ready to help us with whatever we need.
Stayed in July 2024
Reviewed: July 14, 2024
Lucy
New ZealandSuch a fabulous location and the staff were amazing. Thanks so much 🙏
Stayed in July 2024
Reviewed: July 10, 2024
Sujata
United KingdomI could hear conversations in next room in the middle of the night. Housekeeping came to clean room only at 5pm of the second day. We had been out all day and would have liked to come back to a made up room. On first day at breakfast no staff approached table at any point. Even when I checked in at 2 am with 2 tired kids in tow and a lot of baggage apart from the bare necessities of check in procedure zero conversation was made. I of course don’t expect to chat but How was your flight or this won’t take a moment would have been appreciated.
The beds were comfortable. Excellent breakfast. Nice bathroom. Excellent location
Stayed in July 2024
Reviewed: July 5, 2024
Leah
New ZealandWe were celebrating my birthday on Friday and wanted to listen to music/watch Netflix (via casting) on TV after dinner that night. We were unable to access those areas on TV using the remote from Friday until late Saturday evening when assistance from reception was sought - the TV cords had been disconnected prior to our stay. By that time it was too late into the night, and we were asked to keep the singing down.
Location was close to my workplace, and our rooms, cleanliness and breakfast was great! Restaurant food and especially the valet service was absolutely amazing!
Stayed in July 2024
Reviewed: July 3, 2024
Patrick
New ZealandLoved the gym and the pool area.
Stayed in June 2024
Reviewed: July 1, 2024
Shelley
New ZealandShower was not as clean as would have thaught
Lobby
Stayed in June 2024
Reviewed: June 30, 2024
Sook
AustraliaVery noisy at night sound from the street of people talking and screaming. The hissing sound from the bathroom each time you use the water. Need more international variety for breakfast.
Location
Stayed in June 2024
Reviewed: June 29, 2024
Michaela
New ZealandThe noise from the streets at night. Kept us up even on 7th floor
Amazing breakfast! I was blown away by the selection
Stayed in June 2024
Reviewed: June 17, 2024
Shaelise
New ZealandGreat for first night
Stayed in June 2024
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