The breakfast was more than adequate, and very tasty.

Stayed in June 2024

While the property is beautiful and recently renovated, the interiors suffer from a lack of charm or character. With a lodge like that, we expected cozy spaces, tasteful art and nice public spaces to lounge. Unfortunately - aesthetics and character have been overlooked in what could have been a very charming lodge. The public spaces -including dining and lounge are functional, nothing more. Also - we did not have much to compare at the time we stayed at the property since we had just begun our holiday in New Zealand - but it was clear to us by the end of our trip that the Hana Lodge was overpriced for what we got. We subsequently stayed at the Tongariro Lodge and then at hotels in Cadrona, Queenstown and Auckland - its quite clear now that Hana Lodge was overpriced for what we experienced. And as much as Darsh and his dining team were fantastic - it was very clear that the Lodge is understaffed.

The Hana Lodge is a newly refurbished lodge on a sprawling estate. We stayed there one night and the staff - Darsh at the front desk as well as the waitstaff were amazing. The waitstaff at the dining room went out of her way to accommodate our requests and Darsh was personable and pretty much a one man army running the entire establishment. We had two good meals - so the chef clearly knew what he was doing! The rooms were very comfortable with a fully stocked fridge and a nespresso machine - which were welcome additions.

Stayed in June 2024

It was different, luxe and well kept. So pretty ! Literally looked like a fairy tale when we drove up the driveway with little bunnies hopping everywhere!

Gorgeous property! Beautiful surroundings, amazing breakfast!

Stayed in June 2024

The hotel is new and beautiful. Our room was large and very comfortable. Staff is very friendly and helpful.. Very nice restaurant. Hotel surroundings are exceptional. Ideal place for peaceful enjoyment.

Stayed in June 2024

Nothing

Beautiful location with a stunning outlook. Immaculate room. Softest towels and bathrobes. Attentive staff. Amazing bathroom!

Stayed in June 2024

It’s elegant and comfortable. The garden is very beautiful.

Stayed in May 2024

The hospitality from my first contact was exceptional. Darsh is an absolute asset to the Lodge, and I had an excellent stay.

Stayed in May 2024

Fabulous property and staff

Stayed in May 2024

Leaving!! We didn't like leaving!!

I'm not entirely sure where to start... Our experience at Hana Lodge was absolutely incredible, from the fabulous staff and personalised customer service they offer to our gorgeous room and facilities available to us. The cleanliness was impeccable throughout and the in house dining experience was divine. The grounds are stunning and along with the Lodge there is such an enchanting feel about the place. We will be back in September and can't wait!!

Stayed in May 2024

Fabulous place to stay with exceptional service

Stayed in May 2024

Bar and Restaurant were shut the nite we were there so didn't get to eat there, main town a good 20 minute drive so check restaurant is open before you stay, we didn't know till we booked in which was our only let down as booked for a special occasion and was disappointed we had to drive.

Very upmarket definitely 5 star, lovely place and grounds. Everything was very classily done, thought of everything for your stay they went the extra mile. Lovely breakfast buffet.

Stayed in May 2024

Quite and nice. Perfect service

Stayed in May 2024

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A Relaxing Stay at Hana Lodge We recently had the pleasure of spending a night at Hana Lodge in Rotorua. While our stay was brief, it was a thoroughly enjoyable experience. Upon arrival, we were impressed by the grand entrance and the beautiful natural surroundings. The presence of rabbits and alpacas (or llamas) added a charming touch to the property. The hotel itself offered excellent facilities, and the staff were friendly and helpful throughout our stay. Our room was well-appointed and comfortable, with everything we needed for a restful night's sleep. The breakfast service was particularly noteworthy. I opted for the "big breakfast," which offered a wide selection of delicious and satisfying options. Overall, we were very impressed with Hana Lodge. Our short stay left us wanting more, and we would certainly consider returning in the future to explore the beautiful Rotorua region more extensively.

Stayed in April 2024

Tranquil environment, helpful and professional staff

Stayed in April 2024

Nothing

Darsh and company were the best! Awesome experience and property.

Stayed in April 2024

The breakfast was awesomeeeee! We liked it a lot. And also enjoyed a little walk in the Banboo zone. Was very good.

Stayed in April 2024

It had the whiff of a special hosted bed and breakfast but the personality of a commercial hotel.

The approach to the property felt like it was out of a novel. The home was classically old yet renovated... it felt special to be there. The hot tub and sauna were perfect and the pool acted as a cold plunge.

Stayed in April 2024

Too cold to use the pool.

Breakfast was lovely Staff made us feel very welcome, we will return soon. Was a very enjoyable and special weekend Thanks all

Stayed in March 2024

Breakfast was okay. We did not eat dinner as the menu was not very deep and they didn't have a liquor license. The hotel is a bit out of the way, so it's necessary to drive 15 minutes to Rotorua. I did hear that they are in the process of redoing their menu and resolving their license issue, which would be a huge plus in the future. We would still stay here again.

We had a large comfortable room with a balcony. Very new and well decorated. Nice bed. The grounds of the property are beautiful, and the staff is lovely and so helpful. I loved that they were displaying a local artist's work throughout the hotel.

Stayed in March 2024

Breakfast was really good, such a nice and beautiful spot for kids and close by drive to a lot of Rotorua activities too

Stayed in March 2024

Our entire stay was incredible!

Stayed in March 2024

Cold pool Small room 14

Hot tub and breakfast

Stayed in March 2024

Nothing.

The location suites us. The breakfast and dinners were excellent

Stayed in March 2024

very good location Fancy and nice facilities I love it here

Stayed in March 2024