43 Richmond Road Ponsonby Area, 1021 Auckland, New Zealand
#2 of 195 hotels in Auckland
Guests' ChoiceBased on 272 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.3
Staff
9.7
Value for money
8.7
Free WiFi
9.3
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End of dialog contentReviewed: 25 September 2024
Darcy
AustraliaGreat location, clean and comfortable & warm, friendly staff!
Stayed in September 2024
Reviewed: 11 September 2024
Stevie
AustraliaThe wardrobe in our room felt like it took up more space than it needed...quite a bulky fit for a reasonably small sized room...loved all the other design choices but the wardrobe felt off.
We loved how friendly the staff were on arrival and throughout our stay. The food and extra amenities were amazing. Room design was great. Adored the floor heating in the bathroom!
Stayed in August 2024
Reviewed: 9 September 2024
Ammie
New ZealandEverything was really beautiful
Stayed in September 2024
Reviewed: 8 September 2024
Anneliese
New ZealandImmaculate and opulent. We wanted to stay somewhere we didn’t want to leave. That felt high class. Quality decor, wonderful staff, delicious food and quiet. The best hotel I’ve ever been to.
Stayed in September 2024
Reviewed: 6 September 2024
Neki
New ZealandNothing
Everything . Just a great spot with lovely staff
Stayed in August 2024
Reviewed: 21 August 2024
Zuliana
MalaysiaThe noise from the street - try and ask for an upstairs room rather than on the ground level.
Gorgeous hotel in a charming neighbourhood! I was given the option of having breakfast served in the room or out on the balcony and I'm glad I decided on the balcony as it was lovely out there. The hotel is just as described and shown in photos but what truly blew me away was the service. Although I requested for a room in the main building (which they accommodated), I later realised that the noise from the street was a bit uncomfortable. The staff were more than happy to show me other rooms that were available and let me change rooms. In the middle of the night, I heard strange noises outside my door and rang up the reception to inform them. They went to check, and it turns out it was strong winds from outside. That simple act provided me with the comfort I needed to get a good night's sleep. I wouldn't hesitate to stay here.
Stayed in August 2024
Reviewed: 17 August 2024
Yantao
New ZealandExcellent service, amazing food and breakfast, so good for a luxurious getaway
Stayed in July 2024
Reviewed: 12 August 2024
Shaun
AustraliaRoom was lovely
Stayed in August 2024
Reviewed: 4 August 2024
Daniel
AustraliaNothing.
The breakfast was lovely. Staff were super friendly and very accomodating with our breakfast orders.
Stayed in July 2024
Reviewed: 1 August 2024
Leslie
United StatesSuch a fantastic place to stay. The staff was so kind, the room was beautiful and luxuriously appointed. I was able to walk all over Auckland easily, and public transport was also very convenient and easy to use.
Stayed in July 2024
Reviewed: 23 July 2024
Nicole
New ZealandMedium pillow option as pillows either super soft and flat or large and firm.
Everything…lovely property
Stayed in July 2024
Reviewed: 6 July 2024
Kaz
New ZealandLocation, a house not building, comfy clean
Stayed in July 2024
Reviewed: 6 July 2024
Georgia
New ZealandBeing in the room closest to the road meant we were woken up by dogs barking and cars at around 6am each morning.
Bathroom was great and bed was very comfortable. Also loved the free mini bar drinks and snacks.
Stayed in July 2024
Reviewed: 5 July 2024
Stephanie
United StatesI liked everything! Wonderful stay! Thank you!
Friendly and welcoming. They let us check in early as we landed quite early from an international flight. Comfortable bed. Quiet. Excellent location. Excellent and delicious breakfast.
Stayed in June 2024
Reviewed: 2 July 2024
Elizabeth
United KingdomBeautiful rooms, extremely comfortable, and in a great location a few minutes walk from great shops and a wonderful range of cafes and restaurants
Stayed in June 2024
Reviewed: 1 July 2024
Kim
New ZealandBed wasn't as comfy as the one upstairs last stay but was perfectly fine
Everything location friendly staff very good quality amenities, open bar for a drink before going out. Breakfast quality accommodation
Stayed in June 2024
Reviewed: 26 June 2024
Weil
United StatesNothing
Fantastic boutique hotel with the best staff
Stayed in May 2024
Reviewed: 19 June 2024
Tea
New ZealandBeautiful villa getaway. Rich in history but also lavish in style. Incredible staff who go above and beyond to make your stay comfortable. So blown away by our stay- will be back for sure!
Stayed in June 2024
Reviewed: 16 June 2024
Rita
New ZealandStyle
Stayed in June 2024
Reviewed: 8 June 2024
Stephanie
AustraliaA small amount of noise but it was a weekend night.
Oh my I will never forget that perfect breakfast ever! Indulgent!
Stayed in May 2024
Reviewed: 5 June 2024
Ushi
AustraliaNothing
Loved the old modern vibe of the building. Very different to the big hotels, you are made to feel very special. Street parking was organised for us, had a great canapé hour and met some great people up in the library. All the little touches were greatly appreciated. Next time we are back in Auckland, this will be the only hotel we stay at!
Stayed in June 2024
Reviewed: 2 June 2024
Shannon
AustraliaBreakfast was incredible! Free snacks and drinks both in the room and the library area were an amazing extra
Stayed in May 2024
Reviewed: 29 May 2024
James
New ZealandBreakfast wasnt very good. A bit tasteless. Was a bit dissapointed.
lots of little features that add to the experience.
Stayed in May 2024
Reviewed: 26 May 2024
Clara
New ZealandNothing
Two very comfortable nights here with everything we needed. The library is adorable and we enjoyed the canapés and complimentary drinks. Excellent breakfast too. Special thanks to Cesar , who was absolutely lovely.
Stayed in May 2024
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