8 Hinau Road Karaka, 2113 Auckland, New Zealand
#9 of 185 hotels in Auckland
Guests' ChoiceBased on 1407 hotel reviews
9.0Cleanliness
9.6
Comfort
9.5
Location
9.1
Facilities
9.3
Staff
9.4
Value for money
8.7
Free WiFi
8.0
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End of dialog contentReviewed: 21 June 2024
Martin
New Zealandnothing
Food was great service friendly
Stayed in June 2024
Reviewed: 20 June 2024
Jon
New Zealandthe parking garage to leave, the room card reader was broken for the 48 hours I was staying. The parking lot arm would function if I used my credit card to pay... however, I had paid parking with my room... room key would not work on card reader... then... push the button for assistance... nothing... no answer no what to do if arm does not raise up... had to walk to the reception... three times when I wanted to drive somewhere... another guest was in front of me at one time... had same trouble... she was smart and called the front desk instead of parking on the side and walking to reception... who sent a technician out with another type of electric key to open the arm... why the Renaissance would not put a parking attendant out there in a chair ... allow the guests out... until the card reader is repaired... ?? was a hassle...
near the airport , great bar and pool table... good clean hotel
Stayed in May 2024
Reviewed: 20 June 2024
Kirsty
New ZealandKnowledge of using tv guides for inside the room did ring the front no awnser ended up plugging in chromecast instead
Stayed in June 2024
Reviewed: 17 June 2024
Alastair
New ZealandRestaurant meal very had small portions for price of food. Good quality but not much on plate for the price charged. Had to have Hilton Rewards Account to get the Free Wi-Fi. Really - in 2024? It should just be free login and un-limited access. Even cheap motels do this these days.
Lovely, clean room with contemporary design and lovely furniture. Great facilities. Great welcome and helpful staff.
Stayed in May 2024
Reviewed: 17 June 2024
Garth
New ZealandN/A
Nicely appointed. Clean & comfortable.
Stayed in May 2024
Reviewed: 17 June 2024
Baker
New ZealandCockie
Stayed in April 2024
Reviewed: 16 June 2024
Poppy
New ZealandNothing
When checking in staff handed me a paper bag with two warm biscuits, this was such a lovely gift.
Stayed in June 2024
Reviewed: 14 June 2024
Keith
New ZealandBreakfast ends at 10am and checkout is at 11am
Service and cleanliness
Stayed in June 2024
Reviewed: 13 June 2024
Linda
New ZealandNo breakfast far to expensive
Stayed in June 2024
Reviewed: 10 June 2024
Mike
AustraliaNoisy party on our floor at night
Warm, comfortable. Good beds.
Stayed in June 2024
Reviewed: 9 June 2024
Matthew
New ZealandJust a small nit pick - I may have missed it, but I couldn’t see any obvious signage or directions for the gym. I noticed it by accident the following day when I drove in. It wasn’t a major, I knew the staff would’ve helped me. It wasn’t a dislike, more of an observation.
Absolutely loved the lighting. Whoever designed the lighting deserves recognition. Overall a lovely layout, and free parking was a bonus. Breakfast was tasty, loved the options that were available, and staff were exceptional - friendly and attentive but not overbearing.
Stayed in June 2024
Reviewed: 3 June 2024
Baker
New ZealandHotel guest in pajama at breakfast standard dress
The breakfast staff
Stayed in June 2024
Reviewed: 29 May 2024
Ash-leigh
New ZealandMaby a few more kitchen like facilities/utensils in the room,
Absolutely loved the kind and helpful staff
Stayed in May 2024
Reviewed: 28 May 2024
Dean
AustraliaThe room was very comfortable along with the bedding, breakfast was good and reception staff a very helpful
Stayed in May 2024
Reviewed: 26 May 2024
Sharni
New ZealandIt’s very minor, but walking through the restaurant to get to the pool.
Free parking, beautiful rooms and facilities. Staff have superb customer service. Unfortunately did not make it to the Restaurant but we will defs be back.
Stayed in May 2024
Reviewed: 26 May 2024
Anna
AustraliaGreat hotel, super comfy bed, great restaurant, absolutely amazing
Stayed in May 2024
Reviewed: 22 May 2024
Karen
New ZealandClean and spacious
Stayed in April 2024
Reviewed: 21 May 2024
Jeannette
New ZealandVery nice meal in restaurant. Great, friendly staff, both at reception, and in restaurant.
Stayed in May 2024
Reviewed: 21 May 2024
Alec
New ZealandWe liked the location which was nice and close to the motorway and easy access to the main road. Comfortable and relaxing rooms. Excellent service by the staff was awesome well done.
Stayed in May 2024
Reviewed: 20 May 2024
Mike
AustraliaLocation
Stayed in April 2024
Reviewed: 17 May 2024
Grange
New ZealandPillows to soft
Location mint
Stayed in May 2024
Reviewed: 16 May 2024
Sandy
New ZealandFound this time there was quite alot of noise in the hallways.
Beautiful grounds, beautiful hotel, excellent free parking.
Stayed in May 2024
Reviewed: 9 May 2024
Sonia
New ZealandNothing
Everything
Stayed in April 2024
Reviewed: 6 May 2024
Brady
New ZealandIt was a lovely place to stay, rooms were tidy and nicely decorated. Close to the motorway. The bar and restaurant were perfect after a long day. Good onsite parking
Stayed in April 2024
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