8 Hinau Road Karaka, 2113 Auckland, New Zealand
#10 of 195 hotels in Auckland
Guests' ChoiceBased on 1488 hotel reviews
9.0Cleanliness
9.6
Comfort
9.5
Location
9.1
Facilities
9.4
Staff
9.4
Value for money
8.7
Free WiFi
8.0
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End of dialog contentReviewed: 23 September 2024
Jeanette
New ZealandGreat, but need to have warm plates
Stayed in September 2024
Reviewed: 21 September 2024
Victor
United KingdomNo complaints
Great breakfast and very helpful staff. Rooms were to a high standard. Accessible room was excellent although the bed was a little high.
Stayed in September 2024
Reviewed: 21 September 2024
Lizzie
New ZealandNothing
Everything
Stayed in August 2024
Reviewed: 20 September 2024
Vicky
New ZealandThe quilt was too warm. Sweated a lot couldn’t sleep.
Nice and clean.
Stayed in July 2024
Reviewed: 16 September 2024
Dione
New ZealandGreat location, disability room and restaurant
Stayed in September 2024
Reviewed: 12 September 2024
Gleeson
AustraliaNothing, was perfect
Excellent room and facilities, close to motorway, airport and to head south. Perfect for a business trip.
Stayed in August 2024
Reviewed: 10 September 2024
Lee
New ZealandThe TV channels were boring
Breakfast was the best buffet that we have had here in NZ and Australia. Room service and dinner was excellent. Loved the 11am check out
Stayed in September 2024
Reviewed: 9 September 2024
Jennifer
New ZealandLimited choices for casual dining. We went out to local businesses for our meals. More competitive prices in the restaurant would have meant we could stay and dine at the hotel
Excellent location Clean and modern
Stayed in September 2024
Reviewed: 9 September 2024
Alastair
New ZealandEverything clean spacious friendly staff Great restaurant
Stayed in September 2024
Reviewed: 9 September 2024
Michael
New ZealandN/A
Clean, modern, great service, great facilities
Stayed in September 2024
Reviewed: 9 September 2024
Hanna
New ZealandJust a minor matter but on arrival the staff on front desk seemed occupied on computers rather than welcoming on arrival.
We had dinner at the restaurant below and the service was friendly and very fast . We arrived late into the night and were able to receive service for food which was awesome as we had travelled a long way with our little baby and we could all eat without looking outside the venue.thank you very much! The rooms were always serviced everyday which was nice to come back to after a busy day out at our convention.
Stayed in September 2024
Reviewed: 8 September 2024
Raewyn
New ZealandSuited our location requirements.
Stayed in August 2024
Reviewed: 4 September 2024
Chelsey
AustraliaI noticed a few small details, that weren't as clean as I'd expect from a hotel such as the Hilton. other than that no faults. Would definitely stay again.
Staff upon arrival were great, very accommodating. We did arrive late in the evening. One of the only places we could book at such late notice. Close to the freeway and easily accessible. Room was comfy and spacious. Bathroom was great, loved the shower.
Stayed in July 2024
Reviewed: 31 August 2024
Carmel
FijiNothing really. Having a disabled bathroom was a bit weird, but it all worked. The cheeseboard was litterly 3 pieces of cheese. So we had a good laugh at it.
The bed was great, and the food was wonderful. Nice atmosphere and pleasure to sit and have a drink.
Stayed in August 2024
Reviewed: 30 August 2024
Salome
New ZealandService/food awesome
Stayed in August 2024
Reviewed: 26 August 2024
Anne
New ZealandIt was very clean and tidy.
Stayed in August 2024
Reviewed: 26 August 2024
Theodor
New ZealandCharging for high-speed internet is stupid. It should be included in the room charge and be fast.
The best accommodation is in the south of Auckland.
Stayed in July 2024
Reviewed: 25 August 2024
Savai'inaea
New ZealandLovely helpful staff. The facility was relaxing and a great environment to take a break in.
Stayed in August 2024
Reviewed: 25 August 2024
Tracey
New ZealandTv in room didn’t work. Very difficult to communicate with team at Double Tree to sort a check in query given we’d booked via Booking.com
Stayed in August 2024
Reviewed: 20 August 2024
Setefana
New ZealandEverything! The staff were amazing. From house keeping, to front of house, to restaurant and bar staff. Loved our stay.
Stayed in July 2024
Reviewed: 19 August 2024
Nicholas
AustraliaLocal food options
Our bar man
Stayed in August 2024
Reviewed: 19 August 2024
Reanne
New ZealandLiked everything
People
Stayed in August 2024
Reviewed: 17 August 2024
Jo
AustraliaGreat service - especially as I arrived late. Furnishing was lovely. Bed very comfortable. Loved the Crabtree & Evelyn products
Stayed in August 2024
Reviewed: 12 August 2024
Cassandra
New ZealandStaff were very friendly and helpful.
Stayed in August 2024
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