Kawarau Village, 79 Peninsula Road, Kelvin Heights, 9300 Queenstown, New Zealand
#67 of 85 hotels in Queenstown
Guests' ChoiceBased on 875 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
7.8
Staff
8.3
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: 22 June 2024
Chelsea
AustraliaDid not like that we had to pay for parking, couldn't watch tv in bed and the couch was uncomfortable and no extra blankets provided.
The bathrooms and mattress was very comfy
Stayed in June 2024
Reviewed: 22 June 2024
Emma
New ZealandOur view was of the roof and solar panels
Good location close to airport Great shower. Love a rain shower Handy having cooking facilities
Stayed in June 2024
Reviewed: 21 June 2024
Stephen
New ZealandThe room was lovely, the shower was warm and the air conditioning was warm and the breakfast was great. The staff were excellent.
Stayed in June 2024
Reviewed: 20 June 2024
Chrissiejackson
New ZealandIf the lounge room bigger will be good
The set up of room and comforting
Stayed in May 2024
Reviewed: 18 June 2024
David
New ZealandLoved the location, and service was alright... had an issue with hot water in our room one of the nights, but otherwise loved it. Great place to stay and was very comfortable,clean, and tidy.
Stayed in June 2024
Reviewed: 16 June 2024
Josh
New ZealandUncomfortable pillows.
Comfy bed. Clean room/amenities.
Stayed in June 2024
Reviewed: 15 June 2024
Dianne
New ZealandHard bed. Noisy aircon. Awkward layout. No spare blankets.
Out of town location. Carparking ok but you do have to pay extra. Modern enough and clean and tidy.
Stayed in June 2024
Reviewed: 14 June 2024
Morganne
New ZealandLocation was great from the airport easy to get to with our own vehical. Got shifted to Hilton which was unexpected but lovely. Space was gorgeous comfortable and quiet
Stayed in June 2024
Reviewed: 7 June 2024
Farzeena
New ZealandClean and modern
Stayed in June 2024
Reviewed: 4 June 2024
Lapicore
New ZealandThe beginning of an aging accommodation...
Beautiful surroundings and a good size and comfortable room.
Stayed in June 2024
Reviewed: 4 June 2024
Riauviana
New ZealandParking
Comfy to stay in
Stayed in May 2024
Reviewed: 2 June 2024
Rangi
New ZealandNot enough parking spots for at night time
Nice
Stayed in June 2024
Reviewed: 27 May 2024
Natalie
New ZealandThe shower had a terrible drainage system where it leaked all over the floor. I felt really bad about this and for the cleaners. We did mop it up at the end of our stay but at the expense of handing back super wet towels. The room was quite untidy, the mirror wasn’t cleaned and there was a bit of dust around. It was generally messy for quite a respected hotel. Seeing we got upgraded, we didn’t want to complain but the view of scaffold wasn’t the best. Otherwise it was good, minor things!
We came down to Queenstown for a wedding at Jacks Point so the Hilton seemed like a sensible place to stay nearby. We originally booked DoubleTree but we were upgraded to the Hilton. It was great having access to the Hilton facilities, especially the pool. The room was comfortable, with a large bathroom and plenty of space. Staff were friendly and helpful. Free parking was available if you park at the top of the hill and walk down, otherwise you can pay for valet or day time parking by the hotel. The room was nice and warm and had all the amenities needed :)
Stayed in May 2024
Reviewed: 25 May 2024
Debbie
New ZealandRoom didn't smell fresh
We were upgraded to the Hilton Resort & Spa. Nice spacious rooms.
Stayed in May 2024
Reviewed: 23 May 2024
Steve
New ZealandVery happy with the hotel
Really clean and tidy. Front counter staff were friendly and very professional
Stayed in May 2024
Reviewed: 23 May 2024
Clare
New ZealandNothing
Location staff
Stayed in May 2024
Reviewed: 22 May 2024
Janette
New ZealandVery confusing getting around the hotel and finding our room.
Very handy to the airport and the start of our journey.
Stayed in May 2024
Reviewed: 21 May 2024
Emma
New ZealandAverage lighting
Comfy bed
Stayed in May 2024
Reviewed: 21 May 2024
Stephen
AustraliaThe reception entrance area lacks a welcoming feel... Seems dark and sparce
Great view from our lovely room... Yummy biscuits on arrival. Breakfast was so good.
Stayed in May 2024
Reviewed: 21 May 2024
Emine
New ZealandThe rooms aren’t that clean there was hand marks on the mirror and beds weren’t done up properly
I loved everything about the property the location is amazing the view is great . I got my booking changed from double tree to Hilton. Service is great
Stayed in May 2024
Reviewed: 21 May 2024
Maxine
New ZealandBed
Rooms are good
Stayed in May 2024
Reviewed: 21 May 2024
Chris
New ZealandDownhill location and car parking made things tricky.
Awesome view and excellent room.
Stayed in May 2024
Reviewed: 19 May 2024
Mike
New ZealandLimited view of the lake,shower run off very slow
Stayed in May 2024
Reviewed: 19 May 2024
Shuitao
New ZealandNo car park provided
Stayed in May 2024
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