The arrival information was pretty average. Limited signage and the corridors are long and windy. The place is a bit tired. A curtain rail fell off and the kitchen tap was loose.

The place was clean and central

Stayed in September 2024

Heating was insufficient for the area of the lounge etc

Location was great for The Papa, food etc and the apartment was a decent size and we'll equipped.

Stayed in September 2024

The hallways were ice cold (it was winter but colder than outside). The door was a bit tricky to find, but once we found it the first time then it was easy.

Good location, very central and had everything we needed for a short stay as a family of 5. Lots of restaurants and bars nearby, we enjoyed exploring from here. Kitchen is well stocked with plates, bowls, cooking utensils.

Stayed in August 2024

Big warm rooms modern bathrooms and kitchen comfy beds dated lounge suite but perfectly serviceable. Step onto the street and in the middle of town. Would book again.

Stayed in August 2024

The noise of the works next door can annoy some people. We didnt mind it as we spent most of the day out and about. Parking your car to offload your bags can be tricky too and you might need to do a couple laps around the block before th loading zone becomes available for you as its a busy area of town in the afternoons/evenings.

Great location can't fault it really. Kids loved being right next door to a place that sells bubble tea. So many eateries, cafes, restaurants right at your door step! A short walk to New World, Te Papa and the waterfront. Great for anyone wanting to explore the CBD, great for especially families and those who want to be close to the night life but also enjoy a quite nights sleep. The room itself is away from the hustle and bustle of the CBD noise so you don't hear anything at night. A pity that there were major works happening next door as they were very noisy during the day and the scaffolding blocked our view on the deck but to be fair we were out and about alot so didnt affect us much. A comfortable stay for us and our two children. Plenty of space for us all to move around. To good sized rooms. Loved having a dryer and washing machine. The room could do with an oven tray or oven dish so you can actually cook in the oven.

Stayed in June 2024

It was a bit of a walk to get to the room through all the doors we had to go through.

Very close to everything, great room

Stayed in August 2024

The lighting isn't the greatest and the construction work on apts directly next to building meant we couldn't open windows and doors. Quite a bit different from images online but reflected the cost (location, space, otherwise quiet). Definitely bargain!!!

Great location, close to eateries, public transport, supermarkets and decent parking. Lots of room and comfy homely feeling. Easy pick up of access card and process to get in and out. Other than workmen, really quiet. Good number of heaters and so easy to keep warm.

Stayed in August 2024

We had no hot water after one shower, which was really annoying,

Good location, clean and good location

Stayed in August 2024

Good location . Value for money .

Stayed in August 2024

Hand rail fir the two steps

Good security 100% Lovely apartment location great

Stayed in July 2024

Clean and comfy room great location and no noise considering it is on Courtney place. Nice n warm

Stayed in July 2024

Nothing

Very clean

Stayed in July 2024

One thing comes to mind, it is well documented that there is construction happening right next and to be fair it wasn't noisy at all during our stay, however they have a security light which is super bright at night, the curtains help block it out, but it is very bright.

Location was great, room was nice and warm on arrival, room was clean and had everything we needed for our stay. Bed was super comfortable. For the location it was very quiet considering being in the heart of Courtenay Place.

Stayed in July 2024

Asked about having a late check out. Sent the message the night before we left but didn't get a reply until 3 hours after check out time.

Very spacious and clean. Excellent location

Stayed in July 2024

Hot water ran out quickly

Spacious, beds were comfortable. Had a lot of kitchen supplies. Close to Courtney Place, supermarket and waterfront within walking distance.

Stayed in July 2024

Not a great bed

Stayed in July 2024

It was all good

It is right in the busy area of town, but the apartment was very quite. Very high ceilings plenty of room.

Stayed in July 2024

There was a construction crane that had a flood light running all night.

Stayed in June 2024

The spacious rooms/ high ceilings made heating a challenge, we found it alittle cool in afternoon/ evening. The oil heaters seemed unable to turn up. It was good to have one in each room. We were lucky to have nice winter weather for our stay.

Great location, spacious rooms, good kitchen and bathroom/laundry and big bedrooms with comfy beds. Didn't notice much noise from building site though it was weekend.

Stayed in June 2024

Shower water pressure was amazing!!!

Stayed in June 2024

Had to phone 0800 to get curtain put on bedroom windows. Towels had yellow stains. Sofa hard and uncomfortable and has stains The area of courtenay place is ok during the day but quite unsafe at night, there was a fight outside one of the bars with people using objects to attack and spilling into the street. Having no parking is a disadvantage

Quiet and off the street, plenty of heating, convenient location to other areas, plenty of eateries Security getting into the property was very good Kitchen well set up with appliances

Stayed in June 2024

One bedroom had a skylight with the blind/curtain on it being a bit fidly and very slow to draw closed. In one of the other bedroom's the doorstop had a screw missing, and because it was attached to the wardrobe door, when that door was opened the doorstop scraped across the carpet making a scraping sound and feeling like you would just about tear the carpet up. We could hear water running at times, wasn't sure if it was something running into the roof or a neighbouring shower? Was a little bit disconcerting. These were fairly minor complaints though.

Stayed two nights. Loved the location. It was down the street from the St James theatre which we were going to on the Saturday night. There was convenient drop off parking outside the door of Courtenay Village, plus a parking payment console/kiosk a few metres from the door when we wanted to park for a while longer. A public toilet was in the close vicinity as well, and this turned out to be a bit of a god send after a long drive, having endured the slow stop-start crawl of 5:00pm Friday traffic, when we couldn't wait to get upstairs. Also, the bus stop was right outside the door which was a perfect surprise, as part of our stay included guests getting a bus to and from the apartment. There were plenty of take aways, bakeries, cafes and bars in close proximity as well as art and craft galleries and shops near by. It was a handy location to the waterfront and good varied shopping options were close by. Because these apartments are unmanned by staff, we made no face to face contact with anyone, but the receptionist I spoke to by phone was most helpful, friendly and able to explain the check in and check out procedures in simple detail, plus carried out my request regarding how I wanted the beds made up. I was reassured that if we had any problems or concerns pre-arrival or during our stay, help was only a phone call away. The code-opening pick up box outside the door was easy and convenient to get the "keys" and apartment instructions. Having two swipe cards was handy, allowing our group to split up and do separate things without having to rely on others to gain access to and from the apartment. There are both stairs and a lift The passage way to the apartments is easy but quaint, with slopes, changes in direction and fire doors adding interest to the journey to get to the apartment.

Stayed in June 2024

Please attend to the missing curtain in one of the bedrooms in apartment 2 - more to shut out light than privacy.

Really appreciated that heaters were on when we arrived- which because of our flights was after 9pm - so a lovely warm apartment was very welcoming- thank you!! Also apartment was super clean and beds were comfy, clean and cozy. Also the milk in fridge really appreciated thanks.

Stayed in June 2024

The cleanliness could be better and if you have a car, it doesn’t come with a car space but plenty of paid car spots nearby. However it’ll be a bit hard to find parking during peak hours.

Convenient as it’s situated in CBD, pretty good value for what we paid for, extra point for the really strong water pressure.

Stayed in June 2024