138 Mckenzie Road, 1010 Auckland, New Zealand
#66 of 185 hotels in Auckland
Guests' ChoiceBased on 2011 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.4
Staff
8.7
Value for money
8.5
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
Dave
New ZealandHaving a stove would have been good
We didn’t have the breakfast.
Stayed in June 2024
Reviewed: 12 June 2024
Marisa
Australiathe hot breakfast and the muffins
Food was average staff were friendly Breakfast could do with some changes especially the hot breakfast and the muffins were to hard to eat
Stayed in June 2024
Reviewed: 11 June 2024
Johm
New ZealandMinimal wifi .. couldnt watch full movie as wifi ranout
Clean , comfortable bed . Good parking . Allowance for hour early check in
Stayed in June 2024
Reviewed: 10 June 2024
Angela
New ZealandIdeal for airport access Quiet, very clean
Stayed in May 2024
Reviewed: 10 June 2024
Celine
United Statesroom was very small
Location! 10 minutes from the airport.
Stayed in May 2024
Reviewed: 10 June 2024
Jules
New Zealandno complaints
Shuttle service was superb. Unit clean, comfortable and great shower.
Stayed in June 2024
Reviewed: 9 June 2024
Liz
New ZealandEasy to find and quick drive to airport. Was fine for 1 night with 5 people before flying
Stayed in June 2024
Reviewed: 6 June 2024
Penney
New ZealandNo bowls to heat food in the microwave
Rooms were lovely, nice and clean
Stayed in June 2024
Reviewed: 3 June 2024
Yasmine
AustraliaHaving to pay for wifi
Really good! Housekeeping was a 10/10
Stayed in May 2024
Reviewed: 3 June 2024
Ange
New ZealandThe location was perfect close to the airport
Stayed in June 2024
Reviewed: 2 June 2024
Penney
New ZealandNo bowls to put in microwave
Rooms beautifully set out, looked very nice
Stayed in June 2024
Reviewed: 2 June 2024
Tania
New ZealandThe beds aren't particularly comfortable but were ok for one night
excellent quiet location close to airport, great for an early morning flight. Parking right outside unit. Very clean, comfortable place, would stay again
Stayed in June 2024
Reviewed: 30 May 2024
Gary
New ZealandN/A
Good destination, comfy bed, good value
Stayed in May 2024
Reviewed: 29 May 2024
H
AustraliaFees for a crib and only being able to check in from 1400-1700 isn't ideal for all travellers
Great location close to the airport, the place has been recently renovated by the looks of things so everything is more modern. Easy check in and check out
Stayed in May 2024
Reviewed: 26 May 2024
Louise
New ZealandThe shuttle service wasn't available early in the morning
The room was clean comfortable and spacious. Had a shuttle pick up from airport.
Stayed in May 2024
Reviewed: 26 May 2024
Erin
AustraliaNil issues.
Totally fine for a night before our early morning flight. Nice and close to the airport.
Stayed in May 2024
Reviewed: 26 May 2024
Allen
New ZealandNothing it was good
It all was good and clean the bed was good Love my stay
Stayed in May 2024
Reviewed: 24 May 2024
Kristy
New ZealandWas a little noisy, but expected due to people coming and going to the airport
Location was excellent, room was very cosy and comfortable
Stayed in May 2024
Reviewed: 21 May 2024
Barbara
New ZealandEasy to access our room considering it was after midnight check in. Room was lovely and clean and we were extremely comfortable. Will stay again if required.
Stayed in May 2024
Reviewed: 20 May 2024
Darin
AustraliaThe motel had 2 sets of washing machines and dryers, but only one set was operating while we were there, not a deal breaker though as we were still able to get our washing done which saved us a trip to the laundromat.
Nice and close to the airport but not in the flight path. Room was a good size, basic but comfortable and suitable for what we needed.
Stayed in May 2024
Reviewed: 12 May 2024
Colin
New ZealandPlenty of space with the upstairs bedroom. Very clean and tidy.
Stayed in May 2024
Reviewed: 11 May 2024
Remi
CroatiaLack of heating and lack of forced ventilation in the bathroom, bathroom door not closing (room 17), poor water pressure in the shower. Lack of marked parking spaces made some other (thoughtless or/and uncaring) quests to park their big vehicles parallel to theirs and neighbouring rooms as vehicles were longer than the width of the rooms.
Generous, dedicated shelf for suitcases (missing or inadequate in many motels), comfortable bed, TV good to watch from both sofa and bed. Very quiet room as requested, away from the street.
Stayed in May 2024
Reviewed: 10 May 2024
Brian
IrelandWould have benefitted from having shower gel/shampoo available. Definitely didn't like other guests arriving into next door accommodation at 3am with a noisy car, followed by banging doors and shouting loudly. Perhaps a rule on arrival times could be applied.
It is very convenient to the airport. Liked the shower. Parking outside was ideal.
Stayed in May 2024
Reviewed: 8 May 2024
Jeanette
AustraliaNothing
A budget friendly one night stay close to the airport including breakfast which is clean , comfy bed and all you need . Thanks it was perfect for our needs
Stayed in February 2024
Gerlos, Austria
Barcelona, Spain
Sittingbourne, UK
Montpellier, France
Ialyssos, Greece
Kielder, UK
Balestrate, Italy
Puerto Natales, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content