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  5. Reviews of City of Sails Motel

Reviews of City of Sails Motel 4 stars

219 Shakespeare Road, Milford, 0620 Auckland, New Zealand

#77 of 185 hotels in Auckland

Guests' Choice

Review score

Based on 206 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 16 June 2024

    9.0
    Clean, comfortable and convenient with wonderful staff who really took care of our needs.
    • Family with young children
    • Triple Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were very clean and tidy and in perfect proximity to the hospital where I was needing to visit my friend regularly.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 3 nights

    Spacious room and bathroom although a bit outdated, still clean. With stoves and microwave, easy to cook some foods.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    7.0
    Other than that. It was clean and tidy.
    • Business trip
    • Couple
    • Studio with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    There was a hair tie on the roof covering the smoke alarm so I would assume it had been put there whilst someone else stayed in the room and most likely smoked drugs of some sort or cigarettes but wouldn’t put it passed P.

    Comfort.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    7.0
    Excellent location to eye Institute
    • Leisure trip
    • Couple
    • Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Hard to find entrance to carpark from street

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Couple
    • Queen Studio - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    No problems. Nice soft bed although a little high for wheelchair transfer

    Close to hospital as visiting was the reason we were in the region. Handy car park close to unit.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Happy stayer
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Was a great stay very clean, comfortable, spa bath superb highly recommend 👌 staff were very friendly an helpful thanx again city of sails.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Adequate
    • Family with young children
    • Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Carpet was old. Didn't like getting drinking water for jug from the bathroom. Was not comfortable leaving washing in the wash cupboard opening out to the carpark.

    Bed was lovely and comfortable.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Clean and comfortable room. Felt safe.
    • Business trip
    • Solo traveller
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Bed was comfortable. There was free WiFi, just didn't need it. Nice room, liked the little balcony but no view!

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    was nice place, but was clouded by them calling and cancelling one room.
    • Leisure trip
    • Group
    • Studio with Spa Bath
    • Stayed 1 night

    We did have issues with the city of sails ringing us a week before saying that one of our rooms is now unavailable. this was stressful and really unfair. especially as it was a really busy period. they did offer another place 20 minutes away. but this was not viable. eventually my sister talked to them, and they found a room for us.

    the room was great.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Great friendly staff, everything we needed for our family
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately we had ants in the kitchen (appears maybe from the sugar sachets so we asked to have that removed) Some noisy neighbours but luckily that was only for the first night

    Clean, tidy and well presented Good size for our family Had quality appliances and and comfy beds Daily change of clean towels Close to where we needed to be for a sporting event

    Stayed in April 2024

  • Reviewed: 25 March 2024

    9.0
    Nice and clean, comfortable bed
    • Business trip
    • Couple
    • Queen Studio - Disability Access
    • Stayed 1 night

    Great location

    Stayed in February 2024

  • Reviewed: 6 March 2024

    8.0
    The Comfort Inn
    • Leisure trip
    • Couple
    • Triple Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    All rooms accessible only via stairs. Posed a small problem for us, but not a major hassle. Could hear neighbours squeaky flooring, not loud enough to disrupt sleep. Perhaps the key shouldn't have the name of the motel and room number. If you lose the key, this could pose a problem.

    Close to Eventfinda Stadium (as at 2024) at a reasonable price, approximately 20 mins walk or 5 mins drive away. PakNSave is on the way to the stadium. Across the road is Smales Farm - bus terminal, shops and market 2nd Sunday of every month. Dairy for quick convenience on the same road as the motel. The bed was so comfortable, and the spa bath was wonderful. This also has a corner platform higher in bath, not only handy for showering but also to get in and out of spa Property owners are very hospitable, professional, and great to deal with.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Lovely big comfy room with great facilities
    • Leisure trip
    • Couple
    • Queen Studio - Disability Access
    • Stayed 1 night

    Lovely big room with fantastic facilities. Comfy bed, spa bath, kitchenette, good air con unit and even a small balcony! Allowed us to check in half an hour early.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    comfortable bed. good location. friendly staff
    • Leisure trip
    • People with friends
    • Queen Studio - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    good location for concert at the arena. Friendly staff

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Pillows a bit hard

    Location

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Bathroom tile grouting was a bit Mouldy around the bath

    Convenient location

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Good location and easy to find. Amenities could be better
    • Leisure trip
    • Group
    • Studio with Sofa Bed
    • Stayed 1 night

    I expected to be given some milk for coffee, nothing was offered and none in the room or in the fridge’s

    Big room fitting two double beds and a table, fridge tv etc.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio with Spa Bath
    • Stayed 1 night

    Just love the beds at this motel. Clark was so good to deal with especially when we booked very late in the evening and arriving at 11pm. Great shower pressure as well.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Helpful and clean stay
    • Leisure trip
    • Couple
    • Triple Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Tiny parking spaces

    Nice clean rooms and helpful staff

    Stayed in January 2024

  • Reviewed: 27 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Toilet didn’t flush properly, but everything else was great.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Clean
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Spa Bath
    • Stayed 1 night

    They need to put the $200 Security deposit under the category "The fine print" on booking.com. All other accomodations throughout NZ put security deposit under the category, so that people can see whether the hotel charges a security deposit, and then plan ahead of time financially. Also it helps the people booking to know whether they want to book a motel which requires you to pay a security deposit or a motel which doesnt. I have booked a lot of motels on expedia and booking.com that do not ask for security deposits and they are very good motels.

    Clean

    Stayed in December 2023

  • Reviewed: 9 January 2024

    8.0
    Relaxed, pleasant hosts and easy walk to hospital.
    • Solo traveller
    • Triple Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Nothing of note - just if you were elderly the shower is over the bath so quite a height to climb in and stairs up to my room

    Very close to North Shore Hospital - 5mins walk which was fab. Comfortable, kind hosts and everything I needed was here.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    It was a good stay, however it got quite hot and needed an air con
    • Leisure trip
    • Couple
    • Queen Studio - Disability Access
    • Stayed 1 night

    No Air con in the room.

    The bed was very comfy.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Studio with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic motel in an excellent location. The bed was nice and firm and I slept well on it. I really enjoyed my stay.

    Stayed in January 2024

Showing 1 – 25

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