1 Tareha Street,, 4110 Napier, New Zealand
#7 of 36 hotels in Napier
Guests' ChoiceBased on 515 hotel reviews
8.6Cleanliness
9.2
Comfort
9.0
Location
9.0
Facilities
8.8
Staff
9.1
Value for money
8.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 September 2024
Pauline
New ZealandAll good
Place is great, always accomodating to our needs.
Stayed in September 2024
Reviewed: 7 September 2024
Nileem
New ZealandNo exhaust blower and heater in bathroom, freezer was not freezing well, icecreams melted
Good location, comfortable room, clean, comfortable beds
Stayed in August 2024
Reviewed: 1 September 2024
Mark
New ZealandRoom was a very generous size. Well laid out. Very clean. Private courtyard. Parking outside our unit. Very peaceful and close to the cycleway.
Stayed in August 2024
Reviewed: 22 August 2024
Gillian
New ZealandGreat location great hosts bed’s super comfy
Stayed in August 2024
Reviewed: 14 August 2024
Anne
AustraliaNo stove
All of it
Stayed in August 2024
Reviewed: 11 August 2024
Jenny
New ZealandGreat. Comfy tidy motel ,be back again
Stayed in August 2024
Reviewed: 11 August 2024
Diana
New ZealandOccasional chairs were a bit tired.
Handy location to airport, clean, very comfortable. Super helpful manager.
Stayed in August 2024
Reviewed: 31 July 2024
Sarah
New ZealandAll good
Spacious, clean, super comfortable bed and pillows. Very quiet room away from the main road. Good location for beach and lagoon walking tracks
Stayed in July 2024
Reviewed: 30 July 2024
Amiria
New ZealandClose to the airport and very clean
Stayed in July 2024
Reviewed: 29 July 2024
Ross
New ZealandThe high standard of service and accommodation is consistent across all of our visits over the years
Stayed in July 2024
Reviewed: 28 July 2024
James
New ZealandCouch was a bit low.
Room was great, beds very comfy. Location good.
Stayed in July 2024
Reviewed: 10 July 2024
Glennys
New ZealandWe were in Unit 14 which is large and had everything we needed.
Stayed in June 2024
Reviewed: 8 July 2024
Serena
New ZealandNothing!! It's awesome! We will be back in the near future for sure!!
Excellent staff and room was exceptional as always. We have been coming here for a local Staycation for years, it's always terrific. Beds are so comfy, spa fabulous and location for food exceptional.
Stayed in July 2024
Reviewed: 7 July 2024
Hape
New ZealandThe facility was clean, the hostess was amazing, and very serene and peaceful
Stayed in July 2024
Reviewed: 1 July 2024
John
New ZealandVery clean, the bed was amazing comfortable, spa was great aswell
Stayed in June 2024
Reviewed: 3 June 2024
Ross
New ZealandN/a
Super comfortable bed fabulous room and spa
Stayed in June 2024
Reviewed: 30 May 2024
Mazlina
MalaysiaNone actually. Only the electric kettle leaked, so our stay there was without hot coffee (room 6).
A clean room, comfy bed and friendly receptionist and staff.
Stayed in May 2024
Reviewed: 29 May 2024
Pauline
New ZealandNothing
Everything
Stayed in May 2024
Reviewed: 27 May 2024
Kate
New ZealandLoved the close proximity to the city. The room was very spacious and met our needs Beds were very comfortable. The host was very lovely. Will definitely book again
Stayed in April 2024
Reviewed: 24 May 2024
Phillips
AustraliaWe stayed in a studio room and also had a 2 bedroom motel and both were spotlessly clean and well appointed. Daily room servicing couldn't be faulted as well. Great location just a couple of minutes from town and close to a numnber of nice restaurants.
Stayed in May 2024
Reviewed: 30 April 2024
Diane
AustraliaWe had a fabulous stay here. Nothing could have been done better. Highly recommend this Motor Lodge!!
Stayed in April 2024
Reviewed: 30 April 2024
Dalice
AustraliaThe unit and facilities were excellent and comfortable, and the location, near the estuary, was wonderful - we were able to enjoy a couple of long bird-watching walks. It was also convenient to have access to laundry facilities.
Stayed in April 2024
Reviewed: 14 April 2024
Ian
United KingdomGood sized room, comfortable bed.
Stayed in April 2024
Reviewed: 14 April 2024
Wing
MalaysiaWish the bed is larger.
Clean. Spacious. Fully equipped. Very comfy.
Stayed in April 2024
Kelowna, Canada
Angaston, Australia
Sant'Agnello, Italy
Sankt Johann im Pongau, Austria
Šibenik, Croatia
Zagreb, Croatia
Clark, Philippines
Akrotiri, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content