1 Tarndale Place, 7334 Hanmer Springs, New Zealand
#19 of 25 hotels in Hanmer Springs
Guests' ChoiceBased on 390 hotel reviews
8.1Cleanliness
8.9
Comfort
8.6
Location
8.3
Facilities
8.3
Staff
9.1
Value for money
8.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Paul
New ZealandGreat motel close to town and walking tracks
Stayed in September 2024
Reviewed: 15 September 2024
Mindy
United Statesthe room was small, but comfy. there was not central heating but a room heater on the wall.
the manager was extremely friendly and helpful. he arranged for us to use the ev car charger, gave us recommendations about hikes in the area and restaurants. we appreciated the fresh milk for tea as well. the room was equipped with a nice kitchenette with everything we needed including tea and coffee. the place was clean and tidy and there was nice soap, shampoo, conditioner and plenty of towels in the bathroom. they even provided towels for us to take and use at the springs.
Stayed in September 2024
Reviewed: 11 September 2024
Denise
New ZealandTissues provided Couldn't have dinner together as chairs different heights and no table
Stayed in September 2024
Reviewed: 10 September 2024
Anne
New Zealandn/a
staff ,room size we had one bedroom unit .
Stayed in September 2024
Reviewed: 4 August 2024
Samantha
New ZealandThe heater was really noisy but otherwise algood
Clean and warm, good friendly staff
Stayed in August 2024
Reviewed: 28 July 2024
Gary
New ZealandNil
Didn't eat breakfast at the motel
Stayed in July 2024
Reviewed: 27 July 2024
Jacqui
New ZealandIt was a bit further out of Hanmer and so a bit of a walk at the end of the evening
Staff were friendly, helpful and the room was clean and comfortable
Stayed in June 2024
Reviewed: 21 July 2024
Matt
New ZealandRooms were a bit dated but comfortable nonetheless
Well priced and friendly service
Stayed in July 2024
Reviewed: 19 July 2024
Sandra
New ZealandA warm clean and comfortable property in a handy situation.
Stayed in July 2024
Reviewed: 18 July 2024
Bridget
New ZealandHad everything we needed for our stay. Comfortable and clean
Stayed in July 2024
Reviewed: 9 July 2024
Maria
New ZealandFriendly, helpful staff
Stayed in July 2024
Reviewed: 8 June 2024
Nerrolli
New ZealandWater pump noise in back wall
Stayed in May 2024
Reviewed: 4 June 2024
Bradley
New ZealandComfortable easy going informative moteliers
Stayed in June 2024
Reviewed: 20 May 2024
Janine
New ZealandNo hassle booking
Stayed in April 2024
Reviewed: 15 May 2024
Jill
New ZealandVery informative owner
Stayed in May 2024
Reviewed: 13 May 2024
Trudes
New ZealandAll very good
We had our own breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Barbara
New ZealandNice quiet location. Great ciew over to hills
Stayed in May 2024
Reviewed: 1 May 2024
John
New ZealandNoisy neighbour rising early. for a short time
Warm comfortable unit
Stayed in April 2024
Reviewed: 28 April 2024
Reyleen
New ZealandElectric blankets didn't work
Was comfortable and quite
Stayed in April 2024
Reviewed: 27 April 2024
Elizabeth
New ZealandStove/oven not a great appliance to cook on. Lack of utensils
Size, bath, location
Stayed in March 2024
Reviewed: 15 April 2024
Andy
New Zealandbed matresses weren't too comfortable
great location; plenty of room for kids to play, tennis court etc; sports equipment available; having two room which were ajoining was excellent
Stayed in April 2024
Reviewed: 7 April 2024
Erica
New ZealandThe room was tiny for the price. The bed was hard. I would have been happy to stay longer than the one night because of these two things.
The location although out of town was still handy by car to Hanmer Springs Township. The shower was hot and powerful.
Stayed in March 2024
Reviewed: 6 April 2024
Kaye-maree
New ZealandTennis gear needs upgrading
Stayed in April 2024
Reviewed: 18 March 2024
Wendy
New ZealandNot very soundproof, could hear showers, toilets flushing in other units and things being dropped. However all was quiet after 10pm, well behaved guests. A box of tissues would have been nice
Comfortable, I was only there for a short overnight stay, a little way out of town so quiet area, lovely to look outside and see snow on the mountains
Stayed in March 2024
Hobart, Australia
Prägraten am Großvenediger, Austria
Neustadt-Glewe, Germany
Belo Horizonte, Brazil
Belgrade, Serbia
San Siro, Italy
Gdańsk, Poland
Lorne, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content