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Reviews of a&o Rotterdam City

Schiekade 658, Noord, 3032 AK Rotterdam, Netherlands

#71 of 79 hotels in Rotterdam

Guests' Choice

Review score

Based on 1342 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.7

  • Location

    8.1

  • Facilities

    6.8

  • Staff

    7.6

  • Value for money

    7.2

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 11 September 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Available for check-in at any point of time and quite close to the central train station. The room was clean and had all the necessary stuff.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 1 night

    Smelly room and room bathroom. no soap in the bottles, much snoring from others. I was given a bed that was already occupied then switched to an empty one.

    Great and helpfull stuff, vfm morning food and vfm stay overall.

    Stayed in September 2025

  • Reviewed: 4 September 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    To much waiting for check in

    Stayed in September 2025

  • Reviewed: 30 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    No aircon No security

    The girls

    Stayed in August 2025

  • Reviewed: 28 August 2025

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I was in a mixed room and one of the guys was super weird and disrespectful of the common spaces and constantly making noises.. I felt a bit unsafe as a woman but in the end nothing happened so it was oke ish.. Really depends on who you share the room with. Also the bathroom's door was awful, you could here almost everything.

    Super location, the centre is easily reachable by foot in 15 minutes. Was quite cleaned and with nice shared spaces.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Great hostel fantastic location shame about the kitchen
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    The kitchen facilities were below parr.

    The room was exceptional. Large, clean, and comfortable.The staff were really friendly and helpful. The breakfast buffet was great too. And the location was ideal. Close to both the town centre and train station.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Good time in Rotterdam. Helpful staff. Poor room cleaning
    • Leisure trip
    • Group
    • Six-Bed Room
    • Stayed 2 nights
    • Submitted via mobile

    Late check in. Dirty room. Pants found under pillow and food under bed, so we assume linen was not changed.

    Location. Helpful staff

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    Great hotel with friendly staff and perfect location, but the top-floor room was very hot without air conditioning.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    The only downside was the lack of air conditioning. Being on the top floor, the room got extremely hot during the summer days. Apart from that, everything was great and we would still recommend the hotel.

    We had a really nice quick vacation. The hotel was lovely, the staff were always helpful and friendly, and the location was excellent — close to all the main attractions and the city centre. Would definitely recommend.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There were many men outside the hostel who didn’t make you feel comfortable; they stared at you and shouted things (when they saw your uncomfortable expression, they laughed)

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Great location, great value for money
    • Leisure trip
    • Family with young children
    • Six-Bed Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were not at all comfy

    Close to lots of lovely restaurants and easy access to main city via public transport

    Stayed in August 2025

  • Reviewed: 20 August 2025

    5.0
    Passable
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The room smelled bad. The curtains weren't functional in blocking out light. The charging port didn't support standard EU plugs.

    The room was spacious

    Stayed in August 2025

  • Reviewed: 20 August 2025

    6.0
    Basic, could do a refresh, but ok
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Power outlets at bed didn’t work, room was very dirty on arrival and after a clean not much better, shower water wouldn’t drain needs drain cleaning, and didn’t feel overly safe being outside at night lots of creepy people outside entrance area.

    Location was handy to train station, bed was comfy, and privacy good with partial surround.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night

    They've only got USB outlet by your bedside, regular outlet would be more convenient for everyone. And there's no curtain for each bed, but the bunk itself somehow provides some privacy, luckily, all my roommates are females.

    Location, price, lift, wi-fi, the shower is nice, comfy bed!

    Stayed in July 2025

  • Reviewed: 9 August 2025

    6.0
    It was acceptable, but the hostel should take care more in cleaning
    • Leisure trip
    • Family with young children
    • Six-Bed Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was not cleaned properly, we requested to clean it again but it was not cleaned, we also have requested to be cleaned in the second and third day but it was not cleaned. The stuff are very busy due to shortage and the hostel needs to hire more personnel. The fire alarm was triggered on at 4:00 am due to ignorant smokers.

    The location is good The price is also was good

    Stayed in August 2025

  • Reviewed: 7 August 2025

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Thank was nice

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • People with friends
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location. Good value.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    For a hostel was very quiet and clean. Great selection for breakfast.
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Was clean and the breakfast was very good. Really good shower too.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Bed in 8-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    People smoke marijuana in the rooms, and the front desk doesn't do anything. The bathrooms are very dirty; there's only one bathroom for a room with six people. Anyone, even homeless people, could enter the front desk.

    People smoke marijuana in the rooms, and the front desk doesn't do anything. The bathrooms are very dirty; there's only one bathroom for a room with six people. Anyone, even homeless people, could enter the front desk.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    5.0
    Wouldn't recommend. Believe the reviews and book elsewhere
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    I wouldn’t recommend this hostel overall. The room lacked basic cleanliness — the floor was dusty, the beds creaked loudly, and the air felt stale due to poor ventilation. There were no lockers in the dorm, which made it feel insecure, and the bunks didn’t have privacy curtains or individual lights, which made resting uncomfortable. The kitchen was barely usable, with very limited utensils and a generally grimy atmosphere plus 0 ventilation. While the location was decent, the overall experience didn’t justify the price or the photos online.

    Staff were friendly and the mattresses were comfortable.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning is not working and the windows cannot be open

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    However, the room was not so clean, but still acceptable..

    The hostel is close to the city center. There are cool cafes nearby. The staff is very kind.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 12 nights
    • Submitted via mobile

    Him, and not so clean bathrooms

    Muscular dude with beard was always being rude to guest and yelling all the time

    Stayed in July 2025

  • Reviewed: 15 July 2025

    6.0
    Good for complete budget stay
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    - The room was way too hot, the AC was not working properly. It was pretty unbearable and it was not even a warm evening. - The bathroom and bedroom were not at all clean - It seemed to be quite understaffed, one person on the check-in desk who seemed a bit overworked

    - It is very cheap - Has good facilities (Laundry, pool table, comfortable chairs)

    Stayed in July 2025

  • Reviewed: 14 July 2025

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Dusty

    Location, more a hostel than a hotel.

    Stayed in July 2025

Showing 1 – 25

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