I very specifically stated twice. (once when i first placed the booking and paid and again a few days prior to our arrival) that this stay formed part of my honeymoon and that i would like something or anything special to be done for us. Upon arrival we arrived to separate beds and no decoration/effort at all acknowledging such. Furthermore we witnessed the special setup of a honeymoon table and decor for another couple at dinner which we did not receive even after telling staff that we were also celebrating our honeymoon . When we approached the staff about the issue of not complying or acknowledging the request we were given a bottle of sparkling wine and no further effort(flowers, discounts, merch or table decor) was presented to us. We also received an inaccurate bill times on checkout which i had to announce to the gentleman several times.

Location was amazing, food was impeccable and Mr Shili was an absolute superhero and went out of his way to even learn a new cocktail when it was not on the menu. Give that man a raise!

Stayed in September 2024

The staff serving dinner were fantastic, but there was no door between the dining room and kitchen and the noise coming from the kitchen was intrusive.

The style and comfort of the individual lodges is outstanding

Stayed in September 2024

The only issue is that sometimes the desert can have very strong and cold winds, and while the woven thatched roofs are picturesque, they don’t adequately insulate the rooms. The air conditioning helped reduce the discomfort, but it's good to know that this is the only downside of an otherwise great stay.

This is one of the most surreal places I have ever stayed. The design is extraordinary, and the location in the middle of the Namib Desert is truly spectacular. The staff is attentive and very helpful, and I highly recommend this place.

Stayed in August 2024

The pool was very cold

Everything

Stayed in September 2024

The staff's hearts are not in the business they do not appear happy and check-in was a bit unorganised. Make sure the welcome towel and drink is close by not run to get it when check-in is completed? If you care about the place you work in then you pick up cushions that are flying around in a strong wind, I went outside during breakfast to fasten it to the chairs. You open doors when guests are struggling with their luggage up the chairs and just not stand watching them? Not all the staff in the dining room are well trained. The lodge, however perfect in all the other ways, needs a personal touch it almost feels like a chain hotel, just that little bit extra to make it stand out among all the other beautiful lodges in the area will be great.

The location is excellent. Most beautifully designed chalets. Excellent views over the plains.

Stayed in August 2024

The location

Being in the new family unit together.

Stayed in August 2024

During the day is very hot because there isn't shadow. The Lodgis a little bit far from the park entrance.

Beautiful bathroom and comfy room with a lovely terrace overlooking the desert. Sunsets is amazing. Good breakfast and dinner, kind staff and very nice and helpful manager.

Stayed in August 2024

Dinner did not have any vegetarian options.

The view was outstanding. People were very friendly. Rooms spacious and comfortable.

Stayed in August 2024

The Wifi didn't work in the rooms (there were routers in the rooms but no connection).

The setting was fantastic and the units beautiful, the view was spectacular. Units nicely spaced apart with private views. The food was good and drinks fairly priced.

Stayed in August 2024

The food definitely needs to be improved, also with the room rates they charge maybe maintain the entrance road to the property. Nice but not good value for money

Great concept & location. Friendly and helpful staff.

Stayed in August 2024

Impossible to reach without an SUV & very bumpy private road to get to the hotel

Nice furniture & spectacular view

Stayed in July 2024

Should have a better lunch menu but otherwise it didnt really bother us.

This is probably the best lodge we have stayed in terms of room sizes and comfort level during our stay in Namibia. Foods were good and it is an excellent place to unwind, chill and for spiritual detox.

Stayed in June 2024

The location is perfect. Private and in the hills but not too far from the Dunes. Food was wonderful & staff so friendly & kind.

Stayed in June 2024

The shower was never hot for a long time, 2mins if that. I think it was mainly our room cause others have said theirs was fine. The pool would be perfect if it was heated for winters.

The location was unbelievable. The staff especially Shili was so attentive, he even made sure we had a map for our Hot Air Balloon trip so we wouldn’t get lost. Some people took the Google map way and ended at the wrong location. The other staff were also very friendly and helpful. The breakfast and dinners were so scrumptious and the staff made sure to check back at each course.

Stayed in July 2024

nothing

The food was delicious and the staff were so friendly and kind. Hotel facilities are incredible too. Complimentary coffee at reception which was a nice touch. We loved the attention to detail with the thatching as well as the pool. It was chilly - but still nice. There is a hill with an incredible view too of the entire property.

Stayed in June 2024

None

The location

Stayed in June 2024

The rooms could be cleaned with much more attention. We have seen dusty shoe prints on the floor when we just entered the room. After first day one of the bathrobes was removed from the room so we were missing one. Due to cold weather it was uncomfortably cold in the room, the air-conditioner couldn’t warm it up.

Rich and tasty breakfast and dinner. Remote location and friendly personnel. Beautiful and large lodges decorated with great taste. We could observe oryxes walking in the area from the balcony. The pool area paired with light cocktails from the bar was the best for after lunch chill.

Stayed in June 2024

Apart from all the great amenities I have to note that we didn't have Wifi on our rooms, but that is typical for Namibia accommodation. The problem was that there was really poor Wifi even on Lounge and Breakfast areas, making it really hard for us to plan the trip ahead, we didn't even have the chance to contact our families on that days, to let them know we have reached safe on that part of the trip. Namibian lodges and hotels should really do better, if possible, in terms of Wifi, especially expensive lodges like Desert Hills. It's not a matter of recreation its a matter of travel safety and organisation.

Desert Hills Lodge is a great choice to visit Deavlei, although its a half hour drive to reach the gate of Sossuslvlei. The rooms had breathtaking views especially during the sunset. Luxurious bathroom and comfy bedroom promising a top notch stay.

Stayed in May 2024

The view, the location, the room and especially the bathroom.

Stayed in May 2024

Nothing

The view

Stayed in April 2024

The best lodge in the Sossusvlei area. The rooms are amazing. The view from the rooms and main area the best. Food is very good. The staff very friendly. I do recommend this place.

Stayed in May 2024

no comment; all good

Food, especially the dinners were exceptionally good and well prepared. The setting was very unique and special to remember for a long time. We also found the staff friendliness and willingness to assist very good.

Stayed in March 2024

nothing loved everything especially the service

Nourishing and very decent quality

Stayed in March 2024

Outstanding lodge. Beautyfull area,amazing views. Great food&drinks. A must to do hike to the top(lonely tree&views) The staff also thanks to Jacob...best sundowner ever with very tasty snacks&drinks...also the views from the top. Also Shili one from the waiters an extra trigger for the lodge. The rooms&bathroom(privacy&the valley view) And ofcourse the big pool in the middle of nowhere

Stayed in February 2024