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  5. Reviews of Heeren Palm Suites

Reviews of Heeren Palm Suites 4 stars

No. 155, Jalan Tun Tan Cheng Lock, 75200 Melaka, Malaysia

#22 of 211 hotels in Melaka

Guests' Choice

Review score

Based on 298 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 20 September 2024

    9.0
    A great place to stay and a wonderful location.
    • Leisure trip
    • Family with young children
    • Junior Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really, however, if stairs, and especially narrow stairs aren’t suitable for you, don’t stay here. It was a fantastic stay for us!

    Great location, great rooms in a local style building. It was really well kept up! Just a great place, for sure will go back! Super close to Jonker, but it was quiet on a Saturday and Sunday night.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Nice place with great staff
    • Leisure trip
    • Family with young children
    • Junior Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Only disadvantage was the breakfast, quite limited, lacking fruits, dairies (cheese) and no variety overall .

    Really well maintained Staff super friendly and welcoming. Even though no lift on site, they promptly helped us with our luggage during the check in Beautiful decoration and rooms quite nice, and daily cleaning was well done, apartments smelling great ! Parking we had no issue , 4-5 slots available and we used it with no problem whatsoever even though it was a public holiday.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    10
    will b back again
    • Leisure trip
    • Family with young children
    • Junior Deluxe Suite
    • Stayed 1 night

    great location. excellent staff services. Beautiful heritage building. yummy breakfast

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Parameswara Suite
    • Stayed 2 nights

    The location is great, a short walking distance to Jonker Street and some main attractions in Melaka. The room is spacious. Best value for money.

    Stayed in July 2024

  • Reviewed: 28 August 2024

    8.0
    Heeren Palm Suites - Can do
    • Leisure trip
    • People with friends
    • Junior Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Our rooms were on the third floor and there are no lifts. Stairs are steep. It is not suitable for seniors to stay here. Didn't like that the screens / toilet glass walls in the rooms were not fully covered by film sticker. One part of the toilet glass there was vertical blinds, which didn't fully provide privacy. The film of the toilet doesn't start from the top of the glass panel. As the bed is placed next to the bed, we had the light shine on our face if someone switches on the light at night. There wasn't a night light. One switch controls all the lights. You are either in total darkness or have bright lights on.

    The rooms are spacious. Beds are comfortable and decor is lovely. The staff are friendly and helpful.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Nice heritage building with spacious rooms. Very comfortable.
    • Leisure trip
    • Couple
    • Junior Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Heritage building. Great location.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    9.0
    Great location, clean and spacious room and very good location.
    • Leisure trip
    • Family with young children
    • Junior Deluxe Suite
    • Stayed 1 night

    Nothing.

    Excellent service and location. Lovely character of building.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    10
    Great hotel to explore Melacca
    • Leisure trip
    • Family with young children
    • Junior Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Nice boutique hotel situated in the middle of old town. Accessible to lots of sightseeing spots on foot.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    10
    A tranquil stay in a little oasis of peace, in a bustling and interesting town.
    • Leisure trip
    • Couple
    • Junior Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    For us, it was perfect. My only caveat would be that if you find stairs a problem, this would be a difficulty. And I would have loved to have more detailed information on the history of the house and its use.

    Breakfast was plentiful and tasty, cheerfully served in pleasing surroundings. The hotel has been carefully and well restored, the room was spacious, comfortable and well-equipped. The staff are friendly and helpful without being obtrusive. The hotel is quiet, excellently located within walking distance of points of interest. We greatly appreciated the way the restoration of the hotel had preserved its historical character. Altogether we have had a delightful stay in a charming place, and could not be more satisfied!

    Stayed in August 2024

  • Reviewed: 31 July 2024

    10
    Overall a fantastic stay. staff were very friendly and eager to help
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night

    miscommunication / language barrier at breakfast

    Room would benefit from curtains - there is a lot of light & quite noisy at night. Breakfast was adequate - appreciate it is difficult to cater for all but more western options would be good

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Wonderful and helpful staff
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    NA

    Near food and access to shopping

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Helpful and Cheerful staff
    • Leisure trip
    • Couple
    • Grand Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    NA

    Near to Shopping and Food

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    A convenient place but one has to be mobile as there isn’t any elevator but staff is around to assist 😀
    • Leisure trip
    • Couple
    • Grand Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    NA

    Its proximity to Jonker and plenty of food available

    Stayed in July 2024

  • Reviewed: 16 July 2024

    10
    Great for short stays in central jobker st location
    • Leisure trip
    • Couple
    • Junior Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Rooms was a little dated but noting to put me off returning again

    Location and reception staff very friendly

    Stayed in July 2024

  • Reviewed: 16 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Grand Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Too empty and quiet Especially at night , footsteps can be heard from room

    Amazing huge house , in awe of the design of old mansion

    Stayed in July 2024

  • Reviewed: 15 July 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Junior Deluxe Suite
    • Stayed 2 nights

    NA

    Spacious room. Nice breakfast. Very nice staff

    Stayed in July 2024

  • Reviewed: 14 July 2024

    9.0
    A very comfortable hotel with great location.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    For those with mobility issues , the stairs can be a challenge. There are no lifts. On site Parking is limited to 4 spaces behind.

    Very strategic location, walkable to Jonker in minutes yet situated on a quiet exclusive Heeran street. It was very very clean . Building inside was renovated with minimalistic decor , which helps with keeping the place clean. Rooms were spacious. It is not overcrowded, which is very nice . Staff were very attentive , and smiley , always willing to help.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    Excellent stay to experience the culture of malacca in the building.
    • Leisure trip
    • People with friends
    • Junior Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Ambience Cleanliness Helpful and courteous staff

    Stayed in July 2024

  • Reviewed: 1 July 2024

    9.0
    great & wonderful
    • Leisure trip
    • Couple
    • Junior Deluxe Suite
    • Stayed 2 nights

    no power point in the bath room & unable to use hair dryer in the bath room.

    Excellent location, superb job on the interior design & decoration Breakfast is variety & tasty. May be can have more selection of bread (croissant, baguette) & local fruits (dragon fruit, papaya) Room is very comfortable & furnitures are very well maintained.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Comfortable and enjoyable stay
    • Leisure trip
    • Couple
    • Junior Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Limited parking

    Very clean and neat Private parking Very nice, friendly and helpful staff Like the Heritage designed property

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Great street to stay in with beautiful Peranakan houses and some beautiful galleries.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    Curtains to block out light at night.

    Room was well appointed and bed very comfortable and bathroom very nice too. Hot water not always availableWe were in a room facing the street which can be a bit noisy and was a bit light at night. We bought eye masks to aid sleep. Lovely building and staff gentle. Breakfast was good

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    It was a pleasant stay.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    No lift and problem with parking.

    The location, the comfortable room and the staff.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Deluxe Suite
    • Stayed 1 night

    Car parking was VERY limited.

    Everything was spot on. Nothing too fancy and over the top and everything where it should be.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Excellent
    • Leisure trip
    • Group
    • Grand Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    No complaints at all

    Everything is top notch

    Stayed in May 2024

Showing 1 – 25

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