No 9 Jalan Pinang, 50450 Kuala Lumpur, Malaysia
#124 of 515 hotels in Kuala Lumpur
Guests' ChoiceBased on 1242 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
8.6
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 24 September 2024
Gingram
United KingdomN/A
Great location a few mins walk from KLCC park. Super pool on 22nd floor.
Stayed in September 2024
Reviewed: 19 September 2024
Peter
AustraliaThe hot water in the shower was not great.
Location and size of the room. The pool was great.
Stayed in August 2024
Reviewed: 8 September 2024
Xinyue
ChinaWifi was bad
Free shuttle van
Stayed in September 2024
Reviewed: 5 September 2024
Atiqah
Singapore1) Toiletries such as toothpaste was not topped up during my stay 2) Coffee was not topped up 3) Rubbish bin not cleared 4) Saw one or two small cockroaches around 5) Along the corridor towards the room has a certain stench
In terms of comfort no issue however housekeeping can be further improved
Stayed in September 2024
Reviewed: 3 September 2024
Khaled
Saudi ArabiaBreakfast was the worst breakfast I have ever seen, other than that the rest is fine as i expected
Descent hotel, good value vs money, location is excellent if you want something close to downtown and Twins Tower
Stayed in August 2024
Reviewed: 31 August 2024
Shahelmey
MalaysiaNone.
The location of the property. The comfort and cleanliness of the property as well.
Stayed in August 2024
Reviewed: 11 August 2024
Mohamad
Saudi ArabiaThe restaurant is the worst, they should change the catering company, the hotel is 5 start but the restaurant is 1 star only.
- The 3 bed room is clean and comfy. - The location is good.
Stayed in August 2024
Reviewed: 6 August 2024
Mujahid
The cleanliness of the rooms were not optimum.. The staff have forgot how to smile
The location and size of the rooms
Stayed in July 2024
Reviewed: 5 August 2024
Norazmalera
Malaysiai booking 2 unit room,1 unit room aircond not function well,suddenly aircond shut down at 2am🥲
Stayed in July 2024
Reviewed: 30 July 2024
Kutub
Australia- no response from hotel after several emails - no one bothers picking up the phone when I called to inform change of arrival schedule - although I was offered free pick up from airport but after change of arrival schedule this wasn't provided
I stayed in several Ascott so I knew what to expect
Stayed in July 2024
Reviewed: 23 July 2024
Reishin
United KingdomThe ac / filtration was not working in the master bathroom.
Great location , easily the best access to KLCC and Jalan p Ramlee and you can cross safety. I found the Staff very friendly and very accommodating. The in house spa was also great and not very expensive. I would stay there again.
Stayed in July 2024
Reviewed: 20 July 2024
Chad
United StatesIt was ok.
Convenient and accessible to the city.
Stayed in July 2024
Reviewed: 16 July 2024
Vanessa
SingaporeBreakfast selection was poor While the room was cleaned promptly, there was no replenishment of the coffee pods over the 3 nights
Stayed in July 2024
Reviewed: 16 July 2024
Mao
ChinaSwimming pool needed a bit of cleaning. Some mould growing at the bottom and on the sides.
Location was excellent. Everything you need is within walking distance. Staff were friendly. Room size was great.
Stayed in July 2024
Reviewed: 15 July 2024
Aziz
Saudi ArabiaLocation
Stayed in July 2024
Reviewed: 11 July 2024
Nahes
Saudi ArabiaThe AC was not cooling during the stay even after maintenance
The location is great
Stayed in July 2024
Reviewed: 11 July 2024
Bill
Hong KongBreakfast and hopeless, don't spend the money.
Prime location, right opposite to KLCC and there is a pedestrian bridge with air con 3 mins walk from Ascott, where you can walk all the way to other prime malls including Pavilion. 2 min walk to Petronas Twin Tower. Room is super nice and usable. Best for travelers with family members requiring separate bedrooms. Parking fee is only RM10 per entry regardless how long you're parking there. Laundry facilities available.
Stayed in July 2024
Reviewed: 10 July 2024
Saeed
United Arab EmiratesCheck in takes ages and rooms are not ready on time even if u come after the agreed time
Location was perfect and easy access to alot of shopping malls.
Stayed in July 2024
Reviewed: 8 July 2024
Shafilah
SingaporeBreakfast
Room space
Stayed in July 2024
Reviewed: 5 July 2024
Nadim
Saudi Arabia1- The restaurant La Bodega in the hotel can do a lot better in terms of quality and choices. I do not recommend to have breakfast there. Better to leave the breakfast option open to go and eat outside. Great choices are in Suria KLCC just across the road. 2- The pool and sky lounge do not have a bar or beverages service on the 22nd floor. That was a kind of a disappointment as you would expect to have the beverages service to be part of the pool/hotel experience.
The 2BR apartment was spacious and great. The staff are very friendly and helpful. The rooms and the facilities are clean and well maintained. Location is premium in the heart of KL, a couple of minutes away from the Petronas towers. We really enjoyed our stay.
Stayed in July 2024
Reviewed: 30 June 2024
Hr
AustraliaStay clear of the breakfast option though as it is one of the worst I ever had.
Property was excellent and so was staff attention and cleanliness. Location is also excellent being a short walk form the centre of KL.
Stayed in June 2024
Reviewed: 29 June 2024
Noor
MalaysiaI was disturbed by something knocking ard 4am.
The apartment so spacious. Toiletries is more than enough. Shower gel smell so good. So sad the room that i have, dont have a nice view. Gym awesome.
Stayed in June 2024
Reviewed: 29 June 2024
Shadha
OmanBreakfast was not good , we try it once only . Which I believe they can do better.
Everything was good
Stayed in June 2024
Reviewed: 28 June 2024
Shabnam
SingaporeThe house keeping was not very good with vacuuming. Should have done a better job with the kitchen floor cleaning
There was clear dust in the room esp in the wardrobe hangers n drawers.lights also had lots of dust
Stayed in June 2024
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