SM. 02 Mza. 13 LT. 2-15 Prol. Heriberto Frias, 77580 Puerto Morelos, Mexico
Based on 139 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.6
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 15 November 2024
Julie
United StatesI am a repeat visitor. Velas is ideally located and a great value. Nothing beats the oceanfront view!
Stayed in November 2024
Reviewed: 3 November 2024
Farrelly
United StatesHonestly , There was nothing that I did not like.... Truthfully I can't say enough wonderful things about my stay there in this beautiful little village right on the water with the second largest barrier reef in the world yards off the beach. Philip F.
From the moment that I arrived ,I met señorita Alba who was the most welcoming and helpful individual. My check in was flawless and I was in the condo apartment in 3 minutes. Miss Alba and her staff took the time to help me with everything , I was able to sit back relax and enjoy myself. The people at Vela's oceanfront condo were amazing , They were the most welcoming and helpful people that I've ever met on vacation ... Not only would I recommend anyone to go and stay there, But I plan on returning in the next few months and I've already talked with Miss Alba about this. In closing this review I would truly recommend this location to anybody traveling to Puerto Morales whether a couple or a family this is a perfect place to stay walking distance through the town. Just far enough away from Town center and feet from the ocean down a beautiful path lined with palms and flowers, to one of the most breathtaking views of the ocean as you walk down the path and out onto the beach and into the water.... Sincerely. , Philip F.
Stayed in November 2024
Reviewed: 31 October 2024
Antoinette
New ZealandAt the moment construction next door - this is noisy during the day - also there was limited hot water but that was ok
It was on the beachfront and a short walk to restaurants and bars. The beds were comfortable and two bathrooms was very handy. We felt very safe
Stayed in October 2024
Reviewed: 26 October 2024
Tanya
United KingdomNothing, but just to be aware no lift.
Location, easy to access, close to airport, pool.
Stayed in October 2024
Reviewed: 14 October 2024
Charles
United StatesIf we could have stayed another week.
We love the property! Alba is always there to help us with information and to change our TV language from Spanish to English.
Stayed in October 2024
Reviewed: 2 August 2024
Peter
NetherlandsGreat first night in Mexico
Stayed in July 2024
Reviewed: 4 July 2024
Moses
United StatesGreat
Stayed in July 2024
Reviewed: 30 June 2024
Ian
United KingdomNothing
Great sized quality accommodation on beach in quiet area yet very close to all restaurants and shops. Two minutes to lovely beach club, and fantastic location for reef snorkelling tours too. Safe secure clean and friendly staff.
Stayed in June 2024
Reviewed: 26 June 2024
Charles
United StatesIt rained too much! Nothing they could do about that!
The property was clean, updated everything. The host Alba was there for our every need. This is the best property we have stayed at in Puerto Morelos! Ange our housekeeper kept our room spotless!
Stayed in June 2024
Reviewed: 22 June 2024
Gicoprasico
SloveniaThe sofa could be better. I do not recommend sleeping on it.
It was next to the beach.
Stayed in June 2024
Reviewed: 13 May 2024
Danna
GermanyI loved it. It’s just that there was a construction site right beside it, but thats not their fault.
It was very clean and new and so close to the beach! I just wish I could’ve stayed longer.
Stayed in April 2024
Reviewed: 10 May 2024
William
MexicoGreat location, nice flat with a big window and helpful staff
Stayed in May 2024
Reviewed: 10 March 2024
Deborah
CanadaConstruction next door
Situated in a quiet neighborhood.
Stayed in March 2024
Reviewed: 6 February 2024
Janice
United StatesNothing!
Location was excellent. Close to beach and short walk to downtown shops and restaurants.
Stayed in February 2024
Reviewed: 16 January 2024
Cristina
United StatesConstruction site by the condos
Front desk amazing!
Stayed in December 2023
Reviewed: 8 January 2024
Lysa
United StatesThere was nothing we didn't like.
We loved everything. Close to the beach, the town, good restaurants, etc. The apartment was clean and had everything we needed. Parking was good.
Stayed in December 2023
Reviewed: 13 December 2023
Dušan
Czech RepublicI try to remember but there is nothing.
Perfect location close to beach, save parking in front of the flat, appartment was fully furnished, seňora Alba &her co-workers assisted us with non-standard requests and she was always on phone like our friend 24/7. We had accomodation in 2 different appartments and each of these was perfect!
Stayed in November 2023
Reviewed: 9 December 2023
Julia
United KingdomNothing
Great location right by the beach. Very comfortable.
Stayed in December 2023
Reviewed: 8 December 2023
Julia
United KingdomVery little. The apartment isn’t as sparkling and new as in the photos it is comfortable and clean and there is everything you need.
Literally one minute to the beach. There are beach chairs and umbrellas freely available. Our apartment had a lovely balcony with sea view which was great for morning coffee. The beds are really comfortable, which is very important to us, and there is air conditioning in all rooms. The kitchen is pretty well equipped so we were able to eat in a couple of times. It is about 10 minutes walk into the square either down the street or along the beach. There are lots of restaurants within a few minutes walk.
Stayed in December 2023
Reviewed: 27 November 2023
Maeghan
Canadaspacious and modern rooms in a great location! The staff were awesome :)
Stayed in October 2023
Reviewed: 23 November 2023
Cynthia
United StatesEverything was great!
Location cannot be beat!
Stayed in November 2023
Reviewed: 16 November 2023
Helen
United StatesA few of places around the Vela seemed half built and run down.
I love how close it was to the beach and good places to eat.
Stayed in November 2023
Reviewed: 24 October 2023
Douglas
United StatesRoad noise, clean, nice apartment, good access to beach, exceptional staff
Stayed in October 2023
Reviewed: 24 September 2023
Mary
United StatesThis is an absolutely beautiful condo where we could watch the sunrise from our porch every morning. The manager who spoke excellent English was always available if we needed anything.
Stayed in September 2023
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