SM. 02 Mza. 13 LT. 2-15 Prol. Heriberto Frias, 77580 Puerto Morelos, Mexico
Based on 137 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.6
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 2 August 2024
Peter
NetherlandsGreat first night in Mexico
Stayed in July 2024
Reviewed: 4 July 2024
Moses
United StatesGreat
Stayed in July 2024
Reviewed: 30 June 2024
Ian
United KingdomNothing
Great sized quality accommodation on beach in quiet area yet very close to all restaurants and shops. Two minutes to lovely beach club, and fantastic location for reef snorkelling tours too. Safe secure clean and friendly staff.
Stayed in June 2024
Reviewed: 26 June 2024
Charles
United StatesIt rained too much! Nothing they could do about that!
The property was clean, updated everything. The host Alba was there for our every need. This is the best property we have stayed at in Puerto Morelos! Ange our housekeeper kept our room spotless!
Stayed in June 2024
Reviewed: 22 June 2024
Gicoprasico
SloveniaThe sofa could be better. I do not recommend sleeping on it.
It was next to the beach.
Stayed in June 2024
Reviewed: 13 May 2024
Wendy
GermanyStaff was very helpful. The apartment was very clean and big, exactly like the pictures.
Stayed in May 2024
Reviewed: 13 May 2024
Danna
GermanyI loved it. It’s just that there was a construction site right beside it, but thats not their fault.
It was very clean and new and so close to the beach! I just wish I could’ve stayed longer.
Stayed in April 2024
Reviewed: 10 May 2024
William
MexicoGreat location, nice flat with a big window and helpful staff
Stayed in May 2024
Reviewed: 10 March 2024
Deborah
CanadaConstruction next door
Situated in a quiet neighborhood.
Stayed in March 2024
Reviewed: 6 February 2024
Janice
United StatesNothing!
Location was excellent. Close to beach and short walk to downtown shops and restaurants.
Stayed in February 2024
Reviewed: 16 January 2024
Cristina
United StatesConstruction site by the condos
Front desk amazing!
Stayed in December 2023
Reviewed: 8 January 2024
Lysa
United StatesThere was nothing we didn't like.
We loved everything. Close to the beach, the town, good restaurants, etc. The apartment was clean and had everything we needed. Parking was good.
Stayed in December 2023
Reviewed: 13 December 2023
Dušan
Czech RepublicI try to remember but there is nothing.
Perfect location close to beach, save parking in front of the flat, appartment was fully furnished, seňora Alba &her co-workers assisted us with non-standard requests and she was always on phone like our friend 24/7. We had accomodation in 2 different appartments and each of these was perfect!
Stayed in November 2023
Reviewed: 9 December 2023
Julia
United KingdomNothing
Great location right by the beach. Very comfortable.
Stayed in December 2023
Reviewed: 8 December 2023
Julia
United KingdomVery little. The apartment isn’t as sparkling and new as in the photos it is comfortable and clean and there is everything you need.
Literally one minute to the beach. There are beach chairs and umbrellas freely available. Our apartment had a lovely balcony with sea view which was great for morning coffee. The beds are really comfortable, which is very important to us, and there is air conditioning in all rooms. The kitchen is pretty well equipped so we were able to eat in a couple of times. It is about 10 minutes walk into the square either down the street or along the beach. There are lots of restaurants within a few minutes walk.
Stayed in December 2023
Reviewed: 27 November 2023
Maeghan
Canadaspacious and modern rooms in a great location! The staff were awesome :)
Stayed in October 2023
Reviewed: 23 November 2023
Cynthia
United StatesEverything was great!
Location cannot be beat!
Stayed in November 2023
Reviewed: 16 November 2023
Helen
United StatesA few of places around the Vela seemed half built and run down.
I love how close it was to the beach and good places to eat.
Stayed in November 2023
Reviewed: 24 October 2023
Douglas
United StatesRoad noise, clean, nice apartment, good access to beach, exceptional staff
Stayed in October 2023
Reviewed: 24 September 2023
Mary
United StatesThis is an absolutely beautiful condo where we could watch the sunrise from our porch every morning. The manager who spoke excellent English was always available if we needed anything.
Stayed in September 2023
Reviewed: 10 September 2023
Boris
GermanySuper friendly and helpful staff
Stayed in September 2023
Reviewed: 18 August 2023
Eleonora
ItalyNo complaints!
The property is nicely located just behind a nice stretch of beach, common areas are well maintained and pleasant, including the little pool. The apartments are functional and well kept. View form the ocean front apartments is amazing! In addition, the staff is super welcoming and helpful. There was a problem with AC in the apartment I’ve booked, they upgraded me to an ocean front unit. Definitely I’ll stay here again if I come back to Puerto Morelos!
Stayed in August 2023
Reviewed: 17 August 2023
A
United StatesVery good location, safe and comfortable. The staff was excellent.
Stayed in August 2023
Reviewed: 15 August 2023
Francisca
SwitzerlandNoisy airco Curtains in livingroom did not block light (for sofabed sleeper)
Bottles water, coffee for in the machine Beach chairs Walking distance to restaurants
Stayed in August 2023
Reviewed: 19 July 2023
Ccrtraveler
United StatesWe had a nice apartment but the sofa was not comfortable to sit on and a coffee table is needed. The bed was comfortable. We didn't cook anything but took advantage of the full size refrigerator, blender and coffee maker.
Puerto Morales is a lovely little town with everything we needed - nice restaurants nearby, grocery store and a nice beach. We used Vela's bikes to get around one afternoon. The little plunge pool was nice in the shade. Sandra and Alba were so helpful when we booked our tour through Vela's. They made sure we got to the correct place and fixed a problem with payment too.
Stayed in June 2023
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