Nice hotel right in the center of Merida. There is even small pool on the roof of the hotel. My room was very nice, close to the big terrace, where you can hang out.

Stayed in April 2024

Paying extra for parking, small things on the room could easily be fixed (like towel hanger in the bathroom), staff not specifically friendly.

Beautiful, big room, great location with everything (supermarket, pharmacy, many restaurants) around the corner, very comfortable bed.

Stayed in May 2024

The bathroom stinks, the shower needs a lid so the odor doesn't come out I had to cover it with a plastic back because it smells like sewer. And the walls need some work there are humidity patches here and there. The floor felt dusty.

The location is great and the bed is very comfortable

Stayed in May 2024

Bad internet

Nice location

Stayed in March 2024

No Lift...

Good Boutique Hotel, But no Lift..!

Stayed in April 2024

We actually loved it.

Best location in Merida. Coffee in the lobby first thing in the morning. Excellent staff.

Stayed in February 2024

Good location beautiful room ++++

Stayed in January 2024

Noisy street outside but that's part of being in the centre. We asked for a room at the rear and stayed 3 nights. That worked fine

Fantastic location in the heart of Merida. Comfortable beds

Stayed in January 2024

Pool was out of order, regardless of the reason its nearly 100% of the hotels I stay in the pool is out of order

Stayed in January 2024

Room needed some minor maintenance. Noice level, because the property is on a main street.

Location is very good, close to the plaza. ADO 15 minutes, best to use Uber. Room was comfortable, AC worked great and beds were comfortable. Would stay there again.

Stayed in January 2024

The room was small, nowhere to put my stuff

Location, location, location

Stayed in January 2024

When you book in a central hotel there will always be noise issues but our room was very very noisy from road traffic. The windows are thin panels and didn't offer much protection from it. We slept badly on all 3 nights from loud buses/shouting etc.

The location is great (although that comes with noise issues) and the room is spacious. We were near the rooftop pool and there is a nice area with chairs to hangout.

Stayed in November 2023

Free parking is only from 8pm to 8am and the cleaning staff ignore the fact you don't want your room cleaned and your towels changed. Reception staff responded well to complaint and offered us a free breakfast. Would return, but make sure you tell the cleaning staff personally if you don't want them to go in your room or change your towels.

Great value for money, huge, comfortable bed and was centrally located. Beautiful roof top pool to chill at the end of a hot, sweaty day.

Stayed in October 2023

Noise of the street and lights

Downtown

Stayed in August 2023

The shower was awful and the electric curtain didnt work

Location is awsome, price is super good for what you get.

Stayed in May 2023

kind of a bunker, a window will be nice at that room

clean great location

Stayed in March 2023

Nothing.

The staff had the best customer service bar none. Rooms were clean and very comfortable.

Stayed in March 2023

Floor room has no window

Location

Stayed in February 2023

Location was very good

Stayed in February 2023

Did not love the parking situation. The hotel has an arrangement with a lot, but it's not in-and-out access, only a portion of the day is included, and the lot was closed for much of my stay due to the holidays. I think this location is best visited without a car. (The staff were helpful in explaining what to do with the car, that being said).

I enjoyed the room--was very nicely sized. The wifi was good the whole time. The staff were very friendly. You're right in the heart of the Centro Historico, but the street noise was minimal, at least in my room.

Stayed in January 2023

NOISY

clean

Stayed in October 2022

We got a room squeezed in between two floors, with a low ceiling. With a very small window it felt even after two days like a prison cell.

The Location, the pool and rooftop are great

Stayed in November 2022

One of our rooms had no hot water, they kept saying it was repaired but after 2 nights moved us to another room. One other issue was the plastic mattress protectors which wrinkle and make the bed uncomfortable. Parking is in a paid carpark across the street. The hotel covers the cost between 8pm and 8am while you pay 16 pesos per hour outside those times. (*bonus tip... get your car out early in the morning and park it around the corner on the street during the day to save fees)

The hotel is in one of the best locations in town with an easy walk to the central park and dozens of food options. The rooftop pool may be small but it is perfect for an early afternoon cooldown.

Stayed in August 2022

No fridge Room at the street side, a lot of noise during the night and morning

Nice room and beds

Stayed in July 2022