Boulevar Costero de Bacalar Manzana 2 Entre Calle 24 y 26, 97326 Bacalar, Mexico
#52 of 131 hotels in Bacalar
Guests' ChoiceBased on 474 hostel reviews
8.5Cleanliness
8.6
Comfort
8.6
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
7.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Jon
United StatesThe private rooms are extremely basic. Our air conditioner didn’t work great most of the time. (after they repaired it it worked wonderfully)
The staff is incredible. The activities every night are excellent. You can swim in the lake Anytime you want. Came here with my wife and some friends for our first Bacalar trip. The staff is so friends and welcoming. Everybody’s like a big family. They have these activities and games every night. We had a guacamole contest. There was a salsa dancing class. There was a party a lot of locals showed up at. We booked a lagoon tour through the hotel, which I highly recommend our tour guide was great and the lagoon is truly breathtaking.
Stayed in September 2024
Reviewed: 24 September 2024
Noam
IsraelDorms were not great, paint peeling off and the bathroom lock didn't actually work in the two rooms I stayed in. Like other hostels AC is only from 8 pm to 11 am
Ideal location, nice activities and has a good chill vibe to it.
Stayed in September 2024
Reviewed: 24 September 2024
Paul
AustraliaLocation, food,staff, games
Stayed in September 2024
Reviewed: 16 September 2024
Noy
IsraelGreat hostel for young people
Stayed in September 2024
Reviewed: 15 September 2024
Louisa
AustraliaAll the staff were great, really friendly and smiley. Carla was fabulous and helped me book a taxi, sorted yoga and booked the boat tour for me. Made everything very easy. Great location right on the water and a fab deck for swimming. I didn’t eat so can’t comment on the food. But location was great and lovely place to chill and be right on the lake. Sunrise yoga was fabulous too.
Stayed in September 2024
Reviewed: 4 September 2024
Norhene
BelgiumThe rooms for big groups are quite small.
The location is amazing. Being right in front of the lake allows not only a great view but also allows swimming and enjoying the crystal blue water. Some people from the staff were very helpful as well.
Stayed in August 2024
Reviewed: 2 September 2024
Paz
IsraelThe view is beautiful. The staff were incredible and so helpful.
Stayed in September 2024
Reviewed: 31 August 2024
Bastian
United StatesHad a great stay in the Yak - perfect balance between party and chill I would say. There are more community evenings as well as music but also chill ones. The vibe and the staff is super friendly. also close to other places if you are looking for restaurants and bars.
Stayed in August 2024
Reviewed: 24 August 2024
Antonin
Luxembourg\
Awesome location, everything very neat and comfortable
Stayed in August 2024
Reviewed: 7 August 2024
Misha
NetherlandsThe rooms and beds are very basic. But since they are only used for sleeping this is perfectly fine.
The location is amazing; you wake up each morning and just by walking 30m you're in the amazing lake. Besides this the hostel is very social; many things are being organised by them such as boat tours or sunrise supping (definite recommendation).
Stayed in July 2024
Reviewed: 27 July 2024
Gary
IrelandWe stayed in a private room - the room is definitely of a more basic standard (as expected from a hostel), in terms of pricing it is probably a little more than I would have paid for even in hotel. There was no hot water in the shower at any time in the day. You do have to request fresh towels (which is no problem). We were told in advance about noise, however the rooms have very little shade from light (see through doors and curtains to outside), so if you are here for rest - this is most definitely not a restful accommodation. We were possibly a little on the older side of the age range staying there - it is defo a party hostel
Location of property and access to the lagoon were great. The staff were very helpful. Clean drinking water available. The bar is lovely and food is reasonable. The staff are helpful with ordering taxis. Location wise - it is very accessible to the main food spots and shops.
Stayed in July 2024
Reviewed: 24 July 2024
Garcia
MexicoThis place was fantastic! I really needed a break and took off . I had to work as this trip wasn't planned but the wifi works great and they have a work space which was quiet for calls /meetings. After work I was just steps away from the lagoon and some drinks right at the bar. In the morning I had a nice cup of coffee and just enjoyed working with such a peaceful view. Santi at reception was amazing ! He made me feel welcome and gave me lots of tips and info. Very attentive. Wednesday's Neon party is amazing the vibe here is great everyone just wants to have a good time. Met some great people. I will be back!
Stayed in July 2024
Reviewed: 22 July 2024
Grace
United KingdomYak is quite a bit more expensive than other hostels in the area, but I didn’t mind paying as I wanted a nice hostel on the lagoon, but I don’t think I would pay extra next time. Anyone can walk into the hostel, as its got a bar and restaurant, so the use of the pier isn’t exclusively for guests. The room smelt really bad and it was messy - I think they need to clean more often. The bunk beds weren’t up against the wall, so my things kept falling down the side, and when you’re on the top bunk that’s annoying. My pillow was so hard and lumpy, and my towel had holes in it. My experience wasn’t awful, but I think for £15+ a night things could be improved.
The location is amazing right on the lagoon. Most of the staff are really friendly, and they have lots of fun activities to get involved with, so you can meet people.
Stayed in July 2024
Reviewed: 21 July 2024
Sacha
NetherlandsIt can be a bit loud, specific the music in the bar, which you hear in the hostel. Hard to speak to eachother as well when the music is so loud.
House on the lake, very social, lots of activities and also a bar / restaurant
Stayed in July 2024
Reviewed: 3 July 2024
Rana
United KingdomGreat location with great activities! Sunrise paddle a must try!
Stayed in June 2024
Reviewed: 29 June 2024
Paul
AustriaThe music was a little loud in the evenings, even though we were off-season and not staying on Wednesday (that’s the big party day apparently)
Great location right on the edge of the laguna. Great dock to relax on and swim around. Friendly staff.
Stayed in June 2024
Reviewed: 25 June 2024
Susannah
IrelandIf there were some more comfortable seats for chilling out that isn't in the sun Beds are comfortable but similar to what I imagine being in a prison cell.
Lovely location on the lake with easy access for swimming. Room and bathroom was decent. Air con, fans, windows opened. Nice staff, not far to go to main square for restaurants.
Stayed in June 2024
Reviewed: 24 June 2024
Olivia
United Kingdomstayed in a private room and bed wasn’t very comfy I also found many other properties cheaper but the lake front advantage is worth the extra cost
so friendly, daily activities are really fun! Common areas are always clean and kitchen well equipped. It makes such a difference being on the lagoon front too huge advantage
Stayed in June 2024
Reviewed: 6 June 2024
Florczyk
GermanyLeaving
Just Camilla... just kidding - everything. The view, the service, the team,Dj Jane with her set up from last week 😄 and the whole organisation for the people in the hostel/hotel.
Stayed in May 2024
Reviewed: 28 May 2024
Sergio
MexicoWhat a beautiful place with an amazing lake view! Also they have some amazing activities the hole week and it makes your stay cooler. Staff is amazing, thanks for Cami for welcoming you with an amazing smile and energy! Really lovely person! Hope to see you soon (:
Stayed in May 2024
Reviewed: 27 May 2024
Brieck
NetherlandsThe beds can have a upgrade.
The hostel is located very nice next to the lake. You can swing directly into the lake. The staff is very nice too, especially Santi. A very nice energetic friendly guy who is willing to help with everything. Thanks.
Stayed in May 2024
Reviewed: 23 May 2024
Jordan
United StatesThe smell outside room 12 was pungent. The bathroom floor was always wet and toilet sometimes hard to flush. I sometimes felt like I was having to bother restaurant/bar staff to order food or pay the check. Not much actual “service”. I wish the dock at lounge chairs to make it absolutely perfect!
The VIBE! Santiago at the front desk was amazing! I arrived so early on a night bus and the overnight security kindly let me in and gave me a cup a coffee. I got to watch the sunrise and enjoy the water before checkin. The rooms had AC in the evening. I loved the sunset kayak tour we did with David and the sunrise yoga. The property has good areas for lounging and the access to the lagoon is 100.
Stayed in May 2024
Reviewed: 14 May 2024
Albane
FranceThere is nothing to hang our clothes to dry.
The place is amazing with the sunbeds by the lagoon and the bar. The activities suggested are great (painting, guacamole class…).
Stayed in May 2024
Reviewed: 11 May 2024
Liann
GermanyBathroom has some mold. Dock to access the water was under construction when I was there but I think when it is finished it is a nice dock to access the water. Music at the bar was for me sometimes too loud during the day.
Amazing location, good kitchen, nice that you can book all tours in the hostel. Nice activities. Very clean!
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content