Carretera Transpeninsular km 22.5, Los Cabos, Baja California, 23440 San José del Cabo, Mexico
#31 of 46 hotels in San José del Cabo
Guests' ChoiceBased on 18 hotel reviews
8.6Cleanliness
9.2
Comfort
9.3
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
7.9
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Showing 1 – 18
Reviewed: 11 August 2024
Earl
United StatesDidn’t have breakfast but …the room first given at resort was unwanted …a room looking at a wall and not the beach , for the cost of resort was unacceptable, it wasn’t until complaining..was the room changed after a day or more…unacceptable….a wall instead of a beach look….hopefully this will not happen to anyone else…..
Stayed in July 2024
Reviewed: 7 January 2024
Lucia
United StatesThe only thing I didn't like was the coffee maker and the coffee. And perhaps a better fabric softener for the towels and robes would be nice.
This is an exceptional property and experience. The staff is uniformly friendly and helpful. It is peaceful, yet with plenty to do if you want to be active. It is gorgeous and spotlessly clean. As someone who tends to stay at The Four Seasons and the Ritz Carlton, this Westin property is right up there with the best. You just don't need to worry about a thing during your stay. Wander around freely in a swimsuit and flip flops. Get whatever you need whenever you need it, without worrying about carrying any cash. This is the very definition of luxury and relaxation. Well worth it.
Stayed in January 2024
Reviewed: 10 August 2023
Joseph
United StatesVery expensive everything
Very nice property at the end I became a member
Stayed in August 2023
Reviewed: 9 August 2023
Parama
United StatesLiked the rooms
Stayed in August 2023
Reviewed: 25 July 2023
Kelly
United StatesWe were very surprised that for a resort of this size and price, there was not a whole filtration system for the water. We had to bring our own water in, or boil the tapwater for use.  rather inconvenient, and quite a ways to Howlette in from parking. 
The resort is beautiful, the staff was excellent . Be prepared to walk long distances from parking to your room., all outdoors. When the weather is nice, this is fine, but in 100° heat it was sweltering. 
Stayed in July 2023
Reviewed: 21 June 2023
Jessie
United StatesThe food fell a bit short for our 3 night stay. I really appreciated the market with the snack and food options available to take to your room or heat up in the microwave. However, the other food at the actual restaraunt was alright… I ordered chicken, steak, pasta, etc., wouldn’t say it was great.
The staff at the Westin was amazing! So kind and warm. Each person you speak to is cheerful and happy to help. They made the stay welcoming and accommodating!
Stayed in June 2023
Reviewed: 2 March 2023
Michael
United StatesIt felt very empty even though they were apparently sold out. Restaurants were all very much alike. no character or originality.
staff and service were great! The beach was absolutely gorgeous. Good food and drinks at the bars.
Stayed in February 2023
Reviewed: 15 October 2022
Felicia
United StatesNo bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool. Restaurant prices were a bit a high. Be prepared to walk up and down stairs if you plan yo enjoy the pools.
Extremely clean, well maintained grounds, flexible housekeeping staff. The ocean view was outstanding. Baja Pointe restaurant is a must. The layout of the pools and friendly/helpful staff.
Stayed in October 2022
Reviewed: 13 June 2022
Calvert
United Statesthe food could be better . wanted more of the authentic Mexican food and not so Americanized .. like the steak tacos , they use flank steak. Also the hot water in the rooms were not hot as they should be .
that it was clean and not a ton of people there. Everyone was pleasant.
Stayed in June 2022
Reviewed: 29 June 2024
Ben
United StatesNo hot water in our shower and ac wasn’t working - they addressed both. Also got placed in a room on the side of the mountain next to it so the ocean front view was restricted by about half. Still stunning but not what we expected
Unbelievable location and views, great food in the resort, rooms were spacious
Stayed in June 2024
Reviewed: 24 June 2024
Susan
United StatesHuge! Takes a long time to walk to things.
Well maintained. Desirable location.
Stayed in June 2024
Reviewed: 20 September 2023
Barbara
United KingdomLocation of some rooms
Staff
Stayed in August 2023
Reviewed: 5 November 2022
Brian
United KingdomOur arrival was very poor - reception is so far from the hotel itself that they seem completely out of touch. The reception manager gave us the worst 2 bed villa 'with ocean view' in the entire hotel (almost lower ground floor) and then claimed to be full so not able to move us - until I pointed out I was on my laptop looking at available rooms on their website! Even then it took 5 hours - until 9.30 pm - and a huge amount of effort to be moved to a decent room - a real shame with young children....
The team around beachside including pool and restaurants were excellent - in particular Axel and Marco as entertainment hosts and Mario and Riccardo in general. They should be asked to train the reception team! The food was really good and service excellent also.
Stayed in November 2022
Reviewed: 21 August 2022
Jorge
MexicoNo cleaning of the room and they didn’t change the pillow covers
They clean the rooms every third day!! Cockroaches everywhere!!
Stayed in August 2022
Reviewed: 26 June 2024
John
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 9 April 2024
Sunshine
New ZealandThere are no comments available for this review
Stayed in April 2024
Reviewed: 17 October 2022
Bobby
United StatesThere are no comments available for this review
Stayed in September 2022
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