5a Norte Poniente 2650 Blvd., Plaza Las Américas, Col. Las Brisas, 29026 Tuxtla Gutiérrez, Mexico
#42 of 62 hotels in Tuxtla Gutiérrez
Guests' ChoiceBased on 62 hotel reviews
7.8Cleanliness
7.8
Comfort
7.9
Location
8.6
Facilities
7.4
Staff
8.0
Value for money
7.8
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 28 June 2024
Claudia
MexicoThe room... It was small and dark, the coffee maker was broken, there was not hot water to take a shower
The attention I received from the front desk and girls in the dinning room. The location,as it's almost inside a mall where you can find whatever you are looking for.
Stayed in June 2024
Reviewed: 14 November 2023
Claudia
MexicoThat the hotel doesn't have plastic chairs for people that might need one to take a shower sitting down, I didn't like that I had to call reception to turn on the light of the hall of the floor where I was staying. I had to make my long way to the room, in complete darkness and I use a cane to walk. It was very scary.
The staff was always attentive. They tried to help me solve an issue with a plastic chair I needed, though they never could. When I called for the issue in the hall, they immediately solved it, though it never had to happen.
Stayed in November 2023
Reviewed: 28 July 2023
Christer
SwedenNo remote control, could not use TV Not much hot water
Good buffet breakfast Comfortable beds Good location near bus station
Stayed in July 2023
Reviewed: 11 March 2023
Claudia
MexicoIt was noisy at night. I couldn't really sleep. The TV ia extremely small and the air conditioning didn't cool the room.
Breakfast was delicious and well served. The room was neat and nice. I asked for an interview Xtra plastic chair to take a shower and it came fast.
Stayed in March 2023
Reviewed: 8 January 2023
Bert
NetherlandsMaintenance leaves much to be desired. Especially the bathroom. And no reply to my question whether we could check in after 0.00 hours
Location near ado bus station. And 24 hours reception.
Stayed in January 2023
Reviewed: 24 December 2022
Ligia
GuatemalaBathroom's floor wasn't clean at all. Gym amenities were in terrible conditions.
Comfy room, buffet breakfast .
Stayed in December 2022
Reviewed: 3 October 2022
David
MexicoWifi wasn’t a good internet
The location, next to the mall, bus station, etc
Stayed in September 2022
Reviewed: 18 August 2022
Michal
Czech RepublicBathroom needs renovation, dirty wall in the room
Big and quiet room, comfortable bed, tasty breakfast, hotel is next to shopping mall
Stayed in August 2022
Reviewed: 15 August 2022
Alessandro
United KingdomGood cheap place for staying one or two nights, with breakfast included. The hotel is located few minutes on foot from the ADO station, which is a plus. The wi-fi works pretty well.
Stayed in August 2022
Reviewed: 23 July 2022
Lucas
MexicoThe room did not have any sort of windows, so extended stays might feel a little gloomy. The sheets and pillow cases were not very clean. Most of them had stains, which was a bit of a bummer.
An excellent location, especially if you need to take a bus to nearby cities. The room was extremely cheap and huge! Breakfast was good too!
Stayed in July 2022
Reviewed: 6 June 2022
Carlos
Mexicothe bed was exelent
Stayed in June 2022
Reviewed: 16 May 2022
Jezreel
MexicoGym is useless
Spacious rooms and bed, comfortable, clean. Very practical
Stayed in April 2022
Reviewed: 1 May 2022
Simon
United KingdomLocation of the hotel is bad. Just next to big roads and a mall. To go out you need a taxi
Stayed in April 2022
Reviewed: 13 March 2022
Benjamin
United StatesThe room could use some maintenance. Light bulbs were going on and off they need to be replaced and the room could use some paint
The staff was very friendly and helpful
Stayed in March 2022
Reviewed: 11 February 2022
Katalina
Spainlocation was great
Stayed in February 2022
Reviewed: 8 February 2022
Bruce
Canada30 minutes to get hot water.
Located close to ADO. be aware that North side of hotel has a very noisy bar across the street. stay on “mall side”. Hotel moved me quickly.
Stayed in January 2022
Reviewed: 8 February 2022
Bruce
Canadanoisy bar in lobby. window would not open. turn off water overnight.
well located for ADO travel and close to mall.
Stayed in February 2022
Reviewed: 4 February 2022
Lina
LithuaniaBreakfast.
There were everything what we needed for the stay, very nice receptionists, answered all our questions and requires. Clean.
Stayed in January 2022
Reviewed: 21 December 2021
Karen
MexicoIn my opinion, the pillows were uncomfortable and the water took a long time to get hot. Also, you can hear what's happening in the room next to yours.
The price is good, the breakfast too. Staff is nice and it was clean.
Stayed in December 2021
Reviewed: 29 November 2021
Thomas
United StatesConvenient to ADO
Stayed in November 2021
Reviewed: 28 November 2021
Thomas
United StatesTV was too loud at breakfast, gym equipment in disrepair.
Location. Good for mall food court. Supermarket, ADO close.
Stayed in November 2021
Reviewed: 12 November 2021
David
Netherlands- In the breakfast room is no daylight
- The location is very close to the bus station - The room was very spacious
Stayed in November 2021
Reviewed: 9 November 2021
Rhea
United StatesI prepaid with booking.com and they said booking didn't pay them it's because they didn't know how to retrieve it so they held onto my card even though I had proof it was paid. Didn't charge the card though.
The free breakfast
Stayed in November 2021
Reviewed: 2 November 2021
Agnieszka
United StatesThe only thing I didn’t care about is the fact that there was no window in the room, so I couldn’t get fresh air. Other than that it was perfect for what I needed.
I loved that I was able to check in earlier, The room was spacious with two big beds. The parking fee is paid by hotel ( The building is located on a big plaza with a shopping mall and cinema). The Hotel is centrally located, five minutes walking distance to the bus station. I would absolutely recommend it.
Stayed in November 2021
Showing 1 – 25
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