Quetzal 33 Fraccionamiento Club de Golf Zona Hotelera, 77500 Cancún, Mexico
#19 of 208 hotels in Cancún
Guests' ChoiceBased on 662 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
8.6
Facilities
8.9
Staff
9.4
Value for money
9.0
Free WiFi
8.2
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End of dialog contentReviewed: 19 June 2024
Jacob
United KingdomThe staff were beyond helpful and incredibly friendly. The rooms were clean, comfortable and the entire resort was beautiful. The food at the restaurant was incredible and well priced. We would definitely come again.
Stayed in June 2024
Reviewed: 15 June 2024
Claudia
SpainBonitas vistas, agradable zona de piscina
Stayed in June 2024
Reviewed: 9 June 2024
Sidhrah
United KingdomN/A
The staff was very cool loved them!!!! The pool was amazing and clean every day. The atmosphere was amazing. Breakfast Mexican style eggs were tooo good and orange juice is exceptional 👌
Stayed in June 2024
Reviewed: 5 June 2024
Stephen
United Statesthis is second trip there. the staff here is absolutely amazing. EVERY one of them goes out of there way to serve you! and you wont find a better server than Ramiro at the pool side bar.
Stayed in May 2024
Reviewed: 2 June 2024
Anna
CanadaAbsolutely nothing
Poolside is gorgeous, staff are friendly & very helpful Rooms are very clean & generally very quiet 😀
Stayed in May 2024
Reviewed: 29 May 2024
Marco
GermanyThe prices of the food were overpriced!
The location!
Stayed in May 2024
Reviewed: 21 May 2024
Mike
United StatesN/A
Oceanfront
Stayed in May 2024
Reviewed: 18 May 2024
Tina
SloveniaThe furniture is quite old.
Good and safe location (there's a local bus station near the gas station). Nice and clean pool. The room was big and we had a beautiful garden view.
Stayed in May 2024
Reviewed: 13 May 2024
Bryony
United KingdomWe loved it here but opted for very cheapest option so had a rubbish view and no balcony. Still great value for money, just make sure you know what you're booking.
Lovely pool and amazingly accommodating staff. Restaurant and bar sold affordable, tasty food and drinks. Everything was very clean and we felt well looked after. Pepe the crocodile was great too!!
Stayed in May 2024
Reviewed: 8 May 2024
Adrian
RomaniaRoom soundproofing is very bad, both to the outside and to the adjacent rooms
Location is nice and quiet around 20 min walk from the beach, on the edge of the lagoon, staff was very helpful.
Stayed in May 2024
Reviewed: 7 May 2024
Caroline
IrelandNothing to fault.
Lovely hotel in a quiet neighbourhood but still close to the main area. Short walk to buses and shops. Felt very safe as a female traveller alone. Friendly, helpful staff. Beautiful pool overlooking the marina and a great little bar/ restaurant. Hot showers, comfortable beds and sheets! Really enjoyed my stay and would recommend :)
Stayed in May 2024
Reviewed: 30 April 2024
Lynette
SingaporeNothing, except above about location. But not an issue if you want peace and good vibes.
It’s just out of the official hotel zone so it was nice for quiet chill.
Stayed in April 2024
Reviewed: 29 April 2024
Ali
United StatesNothing
The staff
Stayed in April 2024
Reviewed: 28 April 2024
Karolis
LithuaniaRooms had ants in them and the nets for the mosquitoes barely work, I had some mosquito bites in the morning.
Great breakfast and perfect service for dinner, good location and lovely premises.
Stayed in April 2024
Reviewed: 28 April 2024
Jerry
United StatesVery pretty
Stayed in April 2024
Reviewed: 23 April 2024
Gabriel
DenmarkI already wrote in my other review that one should choose carefully a place in Cancun, and Sina Suites was definitely the best option for us. Remember to visit their restaurant, where Ramiro will welcome you with his great hospitality and different options for food and drinks. Enjoy!
Stayed in April 2024
Reviewed: 21 April 2024
Sooraj
NetherlandsCool location away from the noise of Cancun - good facilities and very helpful staff. They go the extra mile to help you out with questions. Location is slightly far (can be a pro or a con depending on what you want). Need a bus ride to get to Cancun center. But there are restaurants in walking distance.
Stayed in April 2024
Reviewed: 21 April 2024
Gabriel
DenmarkEverything was perfect. As a general advice for Cancun, avoid bookings of condos if you don’t want cockroaches.
Perfect location, cozy and clean. A big thanks to all receptionists, especially Abril! We enjoyed the space in the rooms, little garden, pool and of course the restaurant and bar! A big thanks to Ramiro for the fancy drinks and food. The hotel accepts USD currency at good rate. We got a good discount for the ferry to La Isla de mujeres, which btw. includes access to the panoramic tower! There is 24 h reception and it’s possible to refill water. There is a mini-kitchen in the rooms.
Stayed in April 2024
Reviewed: 21 April 2024
Theo
NetherlandsThe rooms are very spacious and clean. The staff are exceptional and could not be more helpful. Breakfast at the lagoon was a-la-carte and very enjoyable.
Stayed in April 2024
Reviewed: 19 April 2024
Anna
United StatesNA
Me and my mum stayed at Sina Suites for 3 nights. The room was really big and clean. There were lots of towels available for the room, pool and the beach at no charge. The pool was quiet and lovely and we used it each morning and night. The staff was friendly and recommended a wonderful public beach to visit. Walking to the La Isla mall along the road takes 1 hour. There are taxis available to get around too. We also enjoyed using the kitchen and having breakfast on our terrace with lagoon views each morning! Would recommend this stay. It is great value for money!
Stayed in April 2024
Reviewed: 6 April 2024
Dan
United KingdomA really good value option for visiting cancun, the main strip is a short walk or bus ride away and the facilities and staff are fantastic.
Stayed in April 2024
Reviewed: 2 April 2024
Zack
AustraliaVery large rooms with full fridge
Stayed in March 2024
Reviewed: 29 March 2024
Sarah
United KingdomI would have liked wall sockets closer to the bed but that's a very minor issue!
The hotel is in a quiet location away from the hustle and bustle of the central parts of the Hotel Zone and beaches which was exactly what I was looking for. My room was very large and clean, the grounds and the staff were lovely, the pool very nice and the breakfast available from the poolside bar was very good. Local shops and restaurants are a short walk away as were bus stops. I found the wifi very good. Tortugas beach wasn't far away (I walked).
Stayed in March 2024
Reviewed: 25 March 2024
Giorgia
ItalyNone
The swimming pool area is really nice and you can relax properly! The restaurant is open from 7 am till 10 pm and food is really delicious! Thanks to Ramiro and all the staff your stay was perfect!
Stayed in March 2024
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