Saltito de Guadalupe sn, GUA 37780 San Miguel de Allende, Mexico
#77 of 124 hotels in San Miguel de Allende
Guests' ChoiceBased on 20 hotel reviews
8.5Cleanliness
9.3
Comfort
9.1
Location
7.6
Facilities
9.0
Staff
8.7
Value for money
8.0
Free WiFi
9.4
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Showing 1 – 20
Reviewed: 17 June 2024
Andrea
MexicoIt’s new, everything is clean and good attention from the staff
Stayed in June 2024
Reviewed: 17 May 2024
Ricardo
MexicoThe access is not finished yet
It was new, clean, and with good open spaces
Stayed in May 2024
Reviewed: 17 March 2024
Louise
CanadaI expected a nicer view for paying extra and while I did face the city I was over the parking lot. The room was freezing cold at night because the temperature outside was unusually low and the heater simply didn't work. Various maintenance staff came to fix it and I even changed rooms (also got a better view as a bonus) but nothing worked. I finally discovered that the best thing was just to turn the system off as otherwise it just blew cold air. The hotel, while new and nice, was kind of sterile. Nobody in the lobby or the bar. Restaurant got a little more lively on the weekend. So the ambience was kind of corporate. I am not letting this kill my score too much though because this could have been expected and the staff were so nice.
Nice new hotel very clean, and all the staff were very friendly and helpful. Nice pool and amenities such as a gym. Good dining facilities. Comfortable bed and nice bathroom.
Stayed in February 2024
Reviewed: 26 February 2024
James
CanadaThe location was just a little outside the town center. It's not too remote, but you do need a taxi or shuttle drive to visit the central zone, which is about 10 mins away. It could be walked but it would be a fairly long walk, and you must cross a busy road or two before reaching the quieter cobblestone streets. On the plus side, the local supermarket and modern shopping mall is just an easy, five-minute walk down the hill from the hotel.
Excellent restaurant. Fantastic service and delicious food. Really clean, modern, spacious and comfortable rooms. Front desk staff were extremely accommodating and attentive to our needs. The lobby area, bar, patio, pool and gym are all very nice. My Spanish language skills are really poor, but this is not a problem at the Albor because all the staff speak English very well.
Stayed in February 2024
Reviewed: 23 January 2024
Fernando
MexicoIt was expensive
The service was so nice
Stayed in January 2024
Reviewed: 15 January 2024
Priscila
MexicoThe hotel is very new and they are definitely trying to keep it that way. The rooms were amazing. Comfiest bed, I did not want to get up.
Stayed in January 2024
Reviewed: 26 November 2023
Yolanda
United StatesAt the restaurant, the preparation of the meal was not consistent. The Hotel manager and Chef apologized for the situation and, as a courtesy, offered a delicious lunch at check out.
Clean, pet-friendly, no carpet in the room, they have a van that can drive you.
Stayed in November 2023
Reviewed: 9 June 2023
Farias
United Statesbuses services
location is very unconfortable
Stayed in May 2023
Reviewed: 29 June 2024
Laurie
United StatesWe dined only at the hotel restaurant for four days straight, but found the food variety to be limited. Unfortunately, my kids got sick from the food and I also suffered food poisoning on the last day. There was a loud noise outside my room that lasted for an hour and sounded a freight train, likely from the mechanical system. I shared a picture of the system. Additionally, the noise from adjacent rooms was easily audible. The balcony door handle was broken, and the room's air conditioning only cooled to 23 degrees Celsius (it’s blocked from being set lower), which I find uncomfortably warm.
The hotel grounds were nice. The staff was nice. I didn’t mind the location because you can easily walk to Plaza Luciérnaga. I didn’t use the pool, but it looked nice. WiFi worked well.
Stayed in June 2024
Reviewed: 10 June 2024
Maria
United StatesThe woman at the front desk same person that checked us in was very rude and she continued to be that way the second day. Not very professional at all
Nice facilities and clean place.
Stayed in June 2024
Reviewed: 31 December 2023
Jens
DenmarkNice building. Cold,- no heating, nothing did work on the rook (Coffe mashine, Air Cin. no cleaning service etc. )
The Hotel did not live up to the description. This is a lousy sloppy 3 star Hotel. NONE of the features promised in the Booking description was there. It was cold. no service. Restaurant hopeless. (Cafeteria like.)
Stayed in December 2023
Reviewed: 6 November 2022
Angelina
United Statesthe heater in the room was not working, we reported many times and never worked. there is a jacussi but it was not working, the water was not hot. the coffee machine was difficult to operate. the location is very far away of downtown and there were not stores around it. the prices in the restaurant were very expensives almost the double than other restaurants in hotels, and it was not good flavor, only a few thing in the menu the plants around were wird, like a desert. We couldn't have movies in English
the staff very friendly and polite. We had appointments every day and we had service of a van that took us to the appointments every day.
Stayed in November 2022
Reviewed: 9 June 2024
Thalia
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 8 April 2024
Garcia
MexicoThere are no comments available for this review
Stayed in March 2024
Reviewed: 5 January 2024
Gutiérrez
MexicoThere are no comments available for this review
Stayed in January 2024
Reviewed: 14 December 2023
Leily
MexicoThere are no comments available for this review
Stayed in October 2023
Reviewed: 12 June 2023
Agustin
MexicoThere are no comments available for this review
Stayed in June 2023
Reviewed: 17 March 2023
Daniel
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 15 January 2023
Amer
United KingdomThere are no comments available for this review
Stayed in October 2022
Showing 1 – 20
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